Lte is not working only edge - Galaxy Grand Prime Q&A, Help & Troubleshooting

hi,
i have a Galaxy Grand Prime G530w show mobile network EDGE . Am using TIGO network
Now i want to use LTE but of course it does not work.
Even network provider to configure their LTE in this phone. only 2G working :'( no 3G and 4G.
Help please

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Why is there no solution to the problem?

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