screen issue...pink hue - Verizon Galaxy Note 3 Q&A, Help & Troubleshooting

i received my note 3 today and just noticed now that the bottom of the screen has a pink tone to it. you can notice it when on a white background like google. please post if anyone else has this issue. im not sure if its common and if i should get it replaced.

Not normal. Replace it now.
Sent from my SM-N900V using Tapatalk now Free

just got off the phone with verizon and explained the situation. they said it shouldnt have that and have not heard anyone else yet with this issue. they are gonna overnight me a brand new phone, charge my account for it and once they get back my replacment they will take the charge off. everyone should check your screens and see if you have the same issue. you can notice it in a white background. if so call verizon and have them replace it.

Don't have that problem I just checked. But hope all goes well. Keep us posted.
Sent from my SM-N900V using xda app-developers app

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well when the rep ordered the replacement on thursday he didn't realize that he was past the cut off time for ordering for next day delivery so now i have to wait till monday to get the device. hopefully this one has no screen issues. also had some issue with the responsiveness with the touch screen.

well i got my new replacement note 3 and don't really see the pink blotch on the bottom but its still a little bit darker on the bottom. i still have my note 2 and i compared both devices on the google page and other apps and the note 3 has a pinkish display compared to my note 2. whites do not look as white as it should plus its a 1080p screen so shouldnt it? can someone else compare to other devices if u have them, i'm debating on whether i should return the device and wait a little to see if a better batch would come out and hopefully get a better phone. is it possible samsung had a bad batch of phones since this just came out? plus i noticed that the verizon versions come from china and i do have other samsung products like the note 8 and its made in korea and doesn't seem to have issues? idk guys tell me what you think.
edit,, the note 3 is on the left, its hard to tell in the pictures but you can tell in person..

borisshnitkin said:
well i got my new replacement note 3 and don't really see the pink blotch on the bottom but its still a little bit darker on the bottom. i still have my note 2 and i compared both devices on the google page and other apps and the note 3 has a pinkish display compared to my note 2. whites do not look as white as it should plus its a 1080p screen so shouldnt it? can someone else compare to other devices if u have them, i'm debating on whether i should return the device and wait a little to see if a better batch would come out and hopefully get a better phone. is it possible samsung had a bad batch of phones since this just came out? plus i noticed that the verizon versions come from china and i do have other samsung products like the note 8 and its made in korea and doesn't seem to have issues? idk guys tell me what you think.
edit,, the note 3 is on the left, its hard to tell in the pictures but you can tell in person..
Click to expand...
Click to collapse
The Note 2 used a different pixel matrix than the Note 3. I'm wondering if the pink hue is a byproduct of the Note 3's Pentile Matrix? With a pentile matrix the red and blue pixels are larger, which if I'm not mistake allows for more vibrant and rich colors. From what I can remember, I experienced a similar issue when I was on my Galaxy Nexus...and it was more noticeable to me when looking at grey tones. Additional reading here: http://www.androidauthority.com/note-3-pentile-note-2-rgb-comparison-270988/

im just wondering if this is a defect or if its normal because of the type of display. if anyone can compare to their other phones.when i looked at the phone when it first came out for tmobile the display looked perfect but i remember their display phones were on 100 percent brightness and dont know if that makes a difference.

Here"s my story in the same regard:
Picked up my Note 3 yesterday from the carrier. Checked device in store to make sure no out of box failure. Put the phone on charge last night (device was switched off). When I checked the in the morning the device was extremely hot and the battery didnt charge at all, infact it had lost 50% of its charge from when I first plugged it in.
Brought the device to work and put it on charge again. Device charged up to 100% and was working fine until I noticed the pink hue on the top third of the screen. Took the device back to the carrier who informed me and immediate replacement could not be granted as the device has to be sent in for an assessment.
I decided to remove the sim card before leaving and then noticed the sim card was melted and deformed.
I now have to wait 7 days for an answer from the carrier as to whether the device will be repaired or replaced.
Needless to say I am very upset considering this occurred within 24 hours of unboxing the device
I suggest those who are having the pink hue issue check their devices while its charging an monitor the temperature.

rishaada said:
Here"s my story in the same regard:
Picked up my Note 3 yesterday from the carrier. Checked device in store to make sure no out of box failure. Put the phone on charge last night (device was switched off). When I checked the in the morning the device was extremely hot and the battery didnt charge at all, infact it had lost 50% of its charge from when I first plugged it in.
Brought the device to work and put it on charge again. Device charged up to 100% and was working fine until I noticed the pink hue on the top third of the screen. Took the device back to the carrier who informed me and immediate replacement could not be granted as the device has to be sent in for an assessment.
I decided to remove the sim card before leaving and then noticed the sim card was melted and deformed.
I now have to wait 7 days for an answer from the carrier as to whether the device will be repaired or replaced.
Needless to say I am very upset considering this occurred within 24 hours of unboxing the device
I suggest those who are having the pink hue issue check their devices while its charging an monitor the temperature.
Click to expand...
Click to collapse
Its sounds all screen that having pink issue is actually a burn mark due to heat??
Sent from my SM-N9005 using xda app-developers app

Go to settings_Display_Screen mode and see what that does. Couldn't really see much in the comparison pics but I hope you two will keep us informed.

No change..same problem...screen pink hue..
Sent from my SM-N9005 using XDA Premium 4 mobile app

Galaxy Note 3 pink screen tint / hue
naimmkassim said:
Its sounds all screen that having pink issue is actually a burn mark due to heat??
Sent from my SM-N9005 using xda app-developers app
Click to expand...
Click to collapse
Indeed, I came to the same conclusion.
My 3 days old Note 3 has the same pink hue/tint at the bottom of the screen (when used vertically).
I noticed the pink tint today's morning. And just now concluded, after some search and simple screen tests, that my device screen bottom becomes Pink after some use, due to heat.
How I concluded that? I just left it at stand by after the pink tests, and after 10 min. I checked again for the pink hue, and Nothing!
In less words:
When left over the desk with screen off, gets ambient temperature, pink hue goes off.
When left in my pocket, it gets pink (at the bottom).
After some time of use without having initially the pink hue, because the normal heating of the use (CPU heat, screen light heat, etc.), it gets pink at the bottom.
Anyways, today is cold here (around 15 C) but maybe in summer, when the temperature raises around 35, 40 C deg. the screen may get a lot pinkier. And if that happens, it should be a valid excuse to use the warranty.
I may be wrong but, it gets more noticeable as it gets warmer for me.
At least now, I know that I'm not the only one with "bad luck" with new devices :silly:

Related

Samsung Galaxy Tab 7.7 in the Philippines

Hi Guys,
I hope this thread can serve as a venue for the owners of a 7.7 in the Philippines.
I just got mine yesterday from Fortress, Hong Kong. 16GB WiFi only device, but thats exactly what I was looking for since having another device with unlimited internet would be redundant. No issues so far, although I still need to get used to TW and HC. I love the screen and, so far, the battery life is wonderful with being on for 9 hours and 30 min and 2 hours screen-on time and WiFi always on netting me with 74% more battery to use up. Amazing for Android, if you ask me!
Thats cool bro. Large LCD with amoled plus...
Sent from my Galaxy SII using Tapatalk
Waiting for this to arrive on the Philippines market that comes from Samsung, warranty matters a lot.
I hope the screens they used on the Tab 7.7 dont have the common SAMOLED issues.
just got mine a while ago still charging it to full before using it
@earlz
there are sellers in tipidcp with samsung warranty already be sure to check for the ntc logo at the back got mine for 30.5k with 1 year samsung warranty
mall prices are outrageous going as high as 37.5k XD
geogetski666 said:
just got mine a while ago still charging it to full before using it
@earlz
there are sellers in tipidcp with samsung warranty already be sure to check for the ntc logo at the back got mine for 30.5k with 1 year samsung warranty
mall prices are outrageous going as high as 37.5k XD
Click to expand...
Click to collapse
Im located in Cebu City, so buying from them is not an option since I cannot see the examine the screen first hand.. Samsung has been giving us shoddy quality control lately and I had my Galaxy S2 refunded after 7 replacements due to the yellow tint and other screen issues, my Galaxy Note is also in refund process. I understand that my standards where set high with the first SAMOLED device (S8500 and Galaxy S1) that never had issues so I expect nothing less than flawless for a 30K+ device.
EDIT:
The prices you see in malls are they official samsung retailers or import units ?
I was told that the purchase includes international warranty. Even Asus was adapting this policy. In any case, I have not noticed any light bleeding, yellow tint or dead pixels, but ill continue to observe.
Usage so far: 16 hours, 5 hour screen on, WiFi on the entire time with full sync and I'm at 30% . I'm charging now, but it has exceeded my expectations when it comes to battery life.
Just for the sake of comparison, I got the tab under 24k.
junta_mpb said:
I was told that the purchase includes international warranty.
Click to expand...
Click to collapse
Samsung Philippines does not honor international warranty, I verified that with the supervisor from the an authorized service center just yesterday unless she didnt get the memo yet. But if they do honor it its great.
junta_mpb said:
Even Asus was adapting this policy.
Click to expand...
Click to collapse
As long as you send them your defective device they will honor the warranty but if you send it through an Asus store they wont accept it.
junta_mpb said:
In any case, I have not noticed any light bleeding, yellow tint or dead pixels, but ill continue to observe.
Usage so far: 16 hours, 5 hour screen on, WiFi on the entire time with full sync and I'm at 30% . I'm charging now, but it has exceeded my expectations when it comes to battery life.
Just for the sake of comparison, I got the tab under 24k.
Click to expand...
Click to collapse
Well SAMOLED has no backlight bleeding but it has spots/blotches when displaying a black image visible in dark rooms.
Im concerned if there are any visible horizontal or vertical lines when rendering greys, this seems to be common with the Galaxy Nexus and Note, rare on the S2, none on the Galaxy S1.
Can you try these images for me on your tap? and where did you get it for 24k?
The last 2 pictures I attached his how the jedi image looks like on my galaxy note.. visible lines and greenish greys.. the last picture is a snapshop of my greys.. I've the jedi image and the grey images on a Galaxy S2, no lines what so ever even if I squint my eyes and look for it.
I tried the images and the greys remain grey. They do look like etchings on a circuit board, but i assume that the image is supposed to be like that. The jedi i!age is light green but not as flauresent as the one you attaced from your note. I also tried blck in a dark room and i dont see yellow anywhere. Ill keep checking just to make sure it stays that way. Thanks for the tips!
About the price; i bought the device from HK, Fortess at central to be exact, but its available everywhere at the same price. There are no deviation from srp from any major retailor be it fortress or broadway. There are grey unit stores, however, i suggest you stay away from them. Actual price is 4088 HK and it translates 23k and change.
Sent from my GT-P6810 using Tapatalk
junta_mpb said:
I tried the images and the greys remain grey. They do look like etchings on a circuit board, but i assume that the image is supposed to be like that. The jedi i!age is light green but not as flauresent as the one you attaced from your note. I also tried blck in a dark room and i dont see yellow anywhere. Ill keep checking just to make sure it stays that way. Thanks for the tips!
About the price; i bought the device from HK, Fortess at central to be exact, but its available everywhere at the same price. There are no deviation from srp from any major retailor be it fortress or broadway. There are grey unit stores, however, i suggest you stay away from them. Actual price is 4088 HK and it translates 23k and change.
Sent from my GT-P6810 using Tapatalk
Click to expand...
Click to collapse
For the dark room test you need to display a black image, have you eyes adjust from the darkness to about 5mins then see if you get a uniform faint glow on the blacks or if there any darker or whiter spots.
The grey image is just a solid color there should be no lines or etchings, it should be the same on what you see on a computer monitor.. just a solid block of grey. This is an important factor for me.
I initially thought you purchased the Tab here in the Philippines, I thought its already in the market. The jedi image is supposed to be grey if you look at it on a Galaxy S1, Galaxy S2, Iphone4, Nokia 5800 and probably all of the other display devices.. That image is my ultimate test for screen quality but its not a deal breaker, as long as there are no visible lines and screen brightness is even then its all good.
Thanks for taking the time to perform the tests for me, at least I have an idea what to expect.. I'll just have to wait when the unit arrives here in the Philippines but for now based on your grey test the screen already fails for me
One more thing, aside from the memory capacity variants is there a wifi only version for this ?
The greys are gray, but I must say there are slight degrees of grey.
The unit I have is WiFi only.
You mean that the shade of grey is not uniform on the enitre screen?
The etchings I was describing is due to slight changes in grey. Very subtle, but I can see it. Then again, I once thought a grey shirt was green.
Oh, and I tried the image on my dhd and I don't see the shade difference. Must be the 7.7 then.
Thanks for the feedback at least I know what to expect.
CMK has it on stock, 29K for the 16GB 3G model.
That's not bad! Go get them, people!
I'll wait for the local dealer to have it on stocks, if CMK has then the local samsung store should have it with in the same week, Also im a bit disappointed that the grey rendering is not perfect, the Galaxy S2 did it perfectly on some units.. I'll just have to be ultra picky with my purchase
Ive attached a sceenshot of the gray image for you to check out. I hope it will help you make a decision.
Sent from my GT-P6810 using Tapatalk
junta_mpb said:
Ive attached a sceenshot of the gray image for you to check out. I hope it will help you make a decision.
Sent from my GT-P6810 using Tapatalk
Click to expand...
Click to collapse
A screenshot wont help its basically resending me the file, If you can take a steady shot photo in a dark room, that should give me a glimps of what you see.
I'm too lazy to bring out the dslr now, but maybe tomorrow
Sent from my GT-P6810 using Tapatalk

Black spots on screen

Yes I know there have been other posts about this but this one is a little different, or at least not one that I have seen before.
I've taken a long exposure shot of my Note II in the dark with my DSLR to show the spots on the screen when it is black. I've only noticed them with my eyes when actually trying to look for them by turning all the lights off and waiting til my eyes adjust to seeing nothing so they don't bother me at all but thought it was interesting anyway.
My galaxy s2 had that ... but my notes screen is perfect ... Blahhhhhhhhhh that sucks man it's just luck of the draw
Sent from my SGH-T889 using xda premium
Like I say I never notice it when actually using the phone so really not bothered by it. I prefer what I have with the really dark blacks to the LCD on my last phone which was nowhere near black.
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
My S2 had that problem. I haven't noticed anything like that for my Note 2 under any lighting conditions. I've been looking by forcing gray backgrounds and using stuff like screen filter to reduce dimness. Still looks good!
Mine Note 2 has a big spot on the upper right hand side of the screen
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AMOLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
Click to expand...
Click to collapse
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Vietnam.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
zion12 said:
Folks, bought my SGN2 from New Delhi and I seem to have the Black Ink mark/line on the screen. Its only visible in the dark under the certain colors, eg. Grey when you use the stock Android SMS app.
Should I get the phone checked at the service centre or is this normal as I've read that this is a Samsung AOMLED manufacturing process. There were a lot of Note & Galaxy 2 phone with it. Even the Note 2 seems to be plagued.
Click to expand...
Click to collapse
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
This is an extreme case of OCD. All amoled screens have this issue. The fact that you need to try so hard to find it is why it is consisted acceptable for what you otherwise get with an amoled screen.
Sent from my GT-N7100 using xda app-developers app
you just in too dark room watching too dark screen
D4rkShadow said:
i also had black dots on screen and bubbles under the glass.service center replaced the display and now the black dots relocated to different locations but bubbles are gone.
i bought from kolkata. i would suggest not to take your phone to service center as they added 15-20 scratches to back cover , 4-5 dents to metal lining on side and 3-4 scratches to new display.Samsung service center in india doesn't know how to handle cellphones.They did this to multiple people.
Click to expand...
Click to collapse
Yeah, Samsung India is not up to the mark in providing customer satisfaction and as you mentioned that how they handled your device, is the reason why am just dealing with this spot issue. its still better to have those spots then these scratches and dents.
Samsung should replace the handset itself if its not more then one month old, not just the display.
Had a long vertical 'Black Line" after the 'Samsung' Logo and it went from one end to the other end. It was noticeable during the startup screen of Grand Theft Auto III and on certain colors, eg: Grey. Several other black dots were around the screen as well.
Sold it off and bought another Note2. So far it's perfect
miura, this is one of the flaws with amoled, try getting it exchanged
also, you seem to have the vertical line issue too
dark spots
ishaan_chd88 said:
I assume its completely normal as there are a lot of people who faced this Black spot thingy, I bought my Note 2 three days ago and yesterday I noticed a big black spot on screen, but its only visible in a completely dark environment with pitch black picture on my phone.. It doesn't affect my experience with note 2 in any way, but still we want 100% perfect screen when we pay such a huge amount. Btw I bought it from local store at Chandigarh,India and the box says made in Taiwan.
PS:- As AMOLED screens are really thin, May be some glue accumulated on the back of the screen is the reason for these spots. And it is completely normal as If it were a defect it wouldn't be on almost every screen.
Click to expand...
Click to collapse
I had this same issue and im thinking that it might be a component that touches the screen below.
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
senechaux06 said:
I had this same issue and im thinking that it might be a component that touches the screen below.
Click to expand...
Click to collapse
We don't know actually what it really is, but it is considered as normal in AMOLED manufacturing criteria.
Its annoying when you see it, but it doesn't affect screen or device in any way, So, am living with it. As its only visible in dark room with pitch black or some grey shade screen.
^^^^ where is your note made in?
winlinmac001 said:
Let me ask you all a simple question, Where are your Note 2's Made? You find this information by removing the battery cover and checking on the white sticker behind your phone. Let me know, as this can suggest something.
Click to expand...
Click to collapse
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Made in Taiwan? First time reading this...
ishaan_chd88 said:
After removing the back cover and battery, Made by Samsung , nothing else. But on the actual Box it was printed "made In Taiwan".
Click to expand...
Click to collapse
winlinmac001 said:
Made in Taiwan? First time reading this...
Click to expand...
Click to collapse
Oh! sorry not Taiwan, its Made in Vietnam... lol I was out of mind

Light bleed - how to check it?

Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Try using an app like this LCD test:
https://play.google.com/store/apps/...DEsImRlLmxhcHBlLnRpbS5hbmRyb2lkLmxjZHRlc3QiXQ..
go to the pure black and then play around with the brightness (set it to max).
You'll almost certainly going to see some but this should help you decide if it's a deal breaker for you.
the darker the room the better aswell! if you are in a pitch dark room and only see little light bleed at max brightness then have a little smile to yourself and enjoy the nexus!
theriel said:
Hello,
I have received Google Nexus 10 and it seems like the seal was broken, which suggests that somebody else has already used it (or at least unpacked).
I guess that the only known "big issue" is the light bleed. Could somebody tell me, step by step, how to determine it? (e.g. how to load all black screen? What brightness should I use to check it?). I am trying to judge whether to keep the tablet or not.
Thank you for help,
Theriel
Click to expand...
Click to collapse
Check out "Backlight Bleed Test"
https://play.google.com/store/apps/details?id=com.joeleveque.backlightbleedtest
Sent from my Nexus 10 using Tapatalk HD
So what is light bleed that matters?
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
brocco99 said:
I know the OP's question is on testing for bleed, but want to respond to help those wondering whether what they're seeing in their tests is normal or a defect that a replacement unit might solve . . .
Starting with a couple of suggested definitions:
'Light bleed' is a significant unevenness in screen lighting/brightness that's irritating in normal use – like scalloping along the edges, or being a lot brighter or darker on one side. Separately, let's call it 'black glow' when what's intended to be jet black on a screen doesn't appear completely black.
If you search the Web for 'light bleed' and the name of any major tablet, you'll find plenty of references to this. When examining your tablet, for context do the same with your laptop, LCD monitor, and LCD TV, for all are subject to the same concerns. No screen technology is perfect. Lighting on all LCD screens varies somewhat depending on the angle you look at it, and some level of 'black glow' is normal too.
Looking at your all-black screen in a dark room with the brightness turned up can be a useful test to verify problems if you find concerns that affect normal usage. This is a worst-case-scenario video test, and when you test your other LCD-screen devices this way, you are bound to see 'black glow'.
A lot of cell phones (mostly Samsung) have AMOLED screens that don't need screen backlighting & thus don't have 'black glow' – each pixel is a light and blacks can truly be black. But these screens are limited to smaller devices – the largest are two lower-resolution 7.7" units; you can't buy a 10" AMOLED tablet. With LCD's, note that the larger the screen & the higher the resolution, the brighter the backlight (really, it's on the edge) needs to be.
There are definitely defective units out there, and some that aren't as even as others. Hopefully this adds context to the discussion and will help folks new to the issue decide whether their unit is bad enough to be worth exchanging . . .
Click to expand...
Click to collapse
Mine is faintly noticeable all the time with auto brightness on. I asked for an RMA and it was 2-3 times as bad. I think I will keep this one. As of now looking at it really bothers me, but I know in a few months once this device has some wear it won't matter to me. However I am still debating on attempting to receive a refund and possibly buying it in the stores in a few months. Hmmm lol.
Thank you all for your informative responses.
I am attaching the pictures of my case. I guess I will have to return it - although you cannot see in the light and with non-black background, it is pretty annoying when the background is black and the ambient light is a bit dimmer...
What would you do in my case ? How does this case compare to your cases?
Thank you,
Theriel
my orignal device has servere light bleed on the left corner and my replacement device has servere light bleed on the right corner... 3rd one is on the way, please Google, give me a acceptable screen before the world ends!!
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
You know its bad when its a best of the worst scenario. Lol.
sharp910sh said:
I do not think there is any point of returning it. It seems liek light bleed is inherent in the design of these tablets. I have two right in front of me, the second one has even worse light bleed. I shall be keeping the first one. Does any one know if they will charge my card for the second one. It seems like they charged me card, then a days before I got a second nexus 10, they removed the charged.
I was expecting a courier to pick up my old nexus 10. But no one has. Any one else in the same situation with 2 nexus 10s?
Click to expand...
Click to collapse
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
jjdevega said:
They will place another hold of the price of the device until the rma'd unit has returned to them. It would take another 7 days until the hold is released from what was explained to me. So at the moment for me they have 1k of my money on hold because the original is in route to them now and I had just ordered the replacement for the replacement!
You will have to setup a pickup or go to the nearest UPS facility to return your defective unit.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
Yes, I was thinking that. But they do not have any of my money on hold. They did but then it was returned back?! Keep checking my account. I thought they were going to organise the collection of my old devise. Seems like i shall give them a ring. They may charge my card again!
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
theriel said:
So... what do you think about my case (see photos in the previous post)? How does it compare to the "average Nexus 10" you have/have seen? Is it "ok" or "one of the worst cases" or... ?
I am not sure if it is not worth waiting 2-3 weeks for a new tablet, as opposed to holding onto a defective one for a few years...
Click to expand...
Click to collapse
Your one looks bad!
@OP: It seems the question should be whether your screen looks great to you in normal use or not. If lighting evenness irritates under normal use, *then* the dark room/full-black screen test can confirm what you're seeing. Is only time you see a funny pattern when testing the thing this way?
We can't really know if a picture taken with a typical camera in a dark room really reflects how you see the image; most cameras normally crank the gain up 'till there's some kind of funny colored image. My screen is a bit brighter in the lower right when running this test -- which I see as nothing more than an interesting detail about how the backlighting works, it's completely irrelevant to me in normal use. If your picture really does reflect what you experience, and it affects normal usage . . . yep, it's worse than mine.
The easiest way you can get context for what you're seeing is probably to run the same test on any laptop or tablet you can get ahold of -- makes sense that you don't want your tablet to come up short when compared to what you see first-hand on other LCD screens. That's probably a lot better way to decide!

[Q] Do you have Light bleed on the bottom of your Screen?

Do you have the well described light bleed on the bottom of your screen (7 brighter spots) at low brightness?
Whether you do or do not I am curious to know what your serial number date is.
I.e. are the 1st 3 digits 311 or 312.....
Someone suggested this was fixed on newer batches of these tablets and am curious if the newer serial numbers are showing the same issue.
311, got bleed. Don't care tho.
- For science!
Canadoc said:
Do you have the well described light bleed on the bottom of your screen (7 brighter spots) at low brightness?
Whether you do or do not I am curious to know what your serial number date is.
I.e. are the 1st 3 digits 311 or 312.....
Someone suggested this was fixed on newer batches of these tablets and am curious if the newer serial numbers are showing the same issue.
Click to expand...
Click to collapse
Yes but only with a white background at that edge and when the tablet is at less than 20% brightness. If it is a darker background or the tablet is above 20% brightness I have no bleed that I can see. In fact, I never noticed it in regular use until I looked for it in order to reply to your thread. So obviously it does not bother me. SN 311.
Stujoe said:
Yes but only with a white background at that edge and when the tablet is at less than 20% brightness. If it is a darker background or the tablet is above 20% brightness I have no bleed that I can see. In fact, I never noticed it in regular use until I looked for it in order to reply to your thread. So obviously it does not bother me. SN 311.
Click to expand...
Click to collapse
Thanks. My purpose is not to get people bothered. I am more thing to establish 2 things. First that unlike light bleed which is random this its a near universallyrics described flaw out limitation of this device and going and returning it for am exchange is likely fruitless. Keep it if you like it or move on. I have chosen to keep mine.
Secondly to seeif there is a pattern to those that claim not you'll have this issue. One person in another post started his first twist had it but the replacement with a newer serial number did not.
Sent from my LG-V500 using Tapatalk 4
Stujoe said:
Yes but only with a white background at that edge and when the tablet is at less than 20% brightness. If it is a darker background or the tablet is above 20% brightness I have no bleed that I can see. In fact, I never noticed it in regular use until I looked for it in order to reply to your thread. So obviously it does not bother me. SN 311.
Click to expand...
Click to collapse
Part of the reason I never noticed it is that I have my on-screen buttons as black so any bleed would never be visible for me in portrait mode. Also, the only time I ever have my brightness that low is at night when reading my kindle app in bed and I use the white text on black background for that so bleed would also never show up in that situation.
Sent from my LG-V500 using xda app-developers app
Stujoe said:
Part of the reason I never noticed it is that I have my on-screen buttons as black so any bleed would never be visible for me in portrait mode. Also, the only time I ever have my brightness that low is at night when reading my kindle app in bed and I use the white text on black background for that so bleed would also never show up in that situation.
Sent from my LG-V500 using xda app-developers app
Click to expand...
Click to collapse
Similar situating though sometimes might surf or watch a video in bed at low brightness and then was surprised to see it
Sent from my SM-N900W8 using Tapatalk
309 Here and yes I have the bleed but it doesn't bother me because most of the time my black nav buttons are there. Only really noticeable when you have only white.
The only bleed I have is when when brightness is jacked up and the background is dark. It goes a bit lighter in the corner but no worse than my nexus 7.
Sent from my LG-V500 using xda app-developers app
LeighR said:
The only bleed I have is when when brightness is jacked up and the background is dark. It goes a bit lighter in the corner but no worse than my nexus 7.
Sent from my LG-V500 using xda app-developers app
Click to expand...
Click to collapse
That is traditional light bleed. Please state what serial number you have
Sent from my SM-N900W8 using Tapatalk
So minor i can barely see when trying in a dark room with any brightness. Less light bleed or inconformaty than any other tab i have owned.
I have a black 309 from best buy.
Canadoc said:
That is traditional light bleed. Please state what serial number you have
Sent from my SM-N900W8 using Tapatalk
Click to expand...
Click to collapse
S/N: 311CQSF
Sent from my LG-V500 using xda app-developers app
gottahavit said:
So minor i can barely see when trying in a dark room with any brightness. Less light bleed or inconformaty than any other tab i have owned.
I have a black 309 from best buy.
Click to expand...
Click to collapse
So what this means, is that the lack of the light bleed at the bottom of the screen that so many of us have is not necessarily related to do the month of manufacture. Somebody had suggested that models with serial 312 and higher were made sense that have not exhibited the same problem.
One thing I have noticed, is that I can lower the brightness on this tablet to a much lower level than any other smartphone or tablet. It is possible that is why we see those 7 lights at the bottom. It probably has to do with the fact that the overall screen brightness is so low that they become visible. Ordinarily on a different tablet it probably doesn't reach brightness level that low where more artifacts in the screen becomes viewable
Sent from my LG-V500 using Tapatalk 4
Canadoc said:
So what this means, is that the lack of the light bleed at the bottom of the screen that so many of us have is not necessarily related to do the month of manufacture. Somebody had suggested that models with serial 312 and higher were made sense that have not exhibited the same problem.
One thing I have noticed, is that I can lower the brightness on this tablet to a much lower level than any other smartphone or tablet. It is possible that is why we see those 7 lights at the bottom. It probably has to do with the fact that the overall screen brightness is so low that they become visible. Ordinarily on a different tablet it probably doesn't reach brightness level that low where more artifacts in the screen becomes viewable
Sent from my LG-V500 using Tapatalk 4
Click to expand...
Click to collapse
This is a great thread and to tell you the truth if you havent began this one i would very soon began one similar. Here is my observations:
My first one was with 7 bright lights on the bottom vissible on white screen(do you tests with an apk thats free from Google playstore called "Backlight bleed apk", its free) from a 35% brightness and lower. It was annoying and second,much more important,for the money i gave to LG i want the product to be of high quality and tested by their technicians very thoughtfully before launching it. So i return it as a DOA. The second one had no 7 bright spots on the bottom but it had a yellow line on the top(under the Lg sign) that was very obvious with a white background (from 60% brightness and up). This one went also back as a DOA. The third one has again 7 bright spots on the bottom but its noticeable with 20% and below. All 3 devices are 311. Its quite a shame that this device with such good specs has such bad screen problems. I thing LG had a wonderfull idea with this tab but hurried to get it to the market.
Does someone with 312 have simmilar problems?
Sent from my Thrive using Tapatalk
Does anyone here with the lightbleed problem also have a problem with the screen seeming loose? When I push on my screen I can hear some creaking.
kdog350 said:
Does anyone here with the lightbleed problem also have a problem with the screen seeming loose? When I push on my screen I can hear some creaking.
Click to expand...
Click to collapse
Ingesting and unrelated.
Here are my chronicles:
1st G pad: white 310 serial. Had both regular and 7 light bleed. Had not readabout this issue before returned it.
2nd G pad: Black don't recall serial. Good build quality no light bleed but 7 light issue. Now aware this is a common problem. Decide to exchange and go to best buy inspect 2 others (sales person let me setup 3 tablets and look best I could for issues. All 3 had the 7 light thing so figured this must just be a characteristic of the lcd they use in this tablet. So took home
3rd Gpad white w 11 build which in store I thought was better than the 2nd for the 7 light issue.
For Home was wrong and based on what I have read and my assessment I was resigned to the fact that they would all be this way and was going to keep. At this point I stated this thread after reading about some people who did not have this issue, one of them having a December or 312 build which I have been unable to find anywhere.
The build quality was bad in this replacement however. The edges of the tablet were sharp with a seam the others didn't have. Less than 1 day later the bottom right of the tablet must have been lose as depending on how I gripped it, it would creak and pop as if the plastic was coming off and snapping back.
At this point I decided I would return as a defect and got
G pad 4: white 310 build.
Was similar to second tab in buildwith almost no light bleed but had the 7 light issueand also felt the lower right part of screen at edge of bezel felt it had some give. I am now fed up and neuroticabout all this add I am in vacation in the USA and we don't yet have these in Canada.
Wanted to settle it. Found one other best but that head in store stock and it was rainy so I said last try to get at least one with only the 7 light issue.
Picked up a black one. 310 serial.
Took it home knowing that I'd it was no good I would say screw it and get ipad mini.
This one is nearly perfect.
Even at 0 the 7 lights are almost invisible. I have to look for them as I know they should be there. There is just a bit of traditional light bleed visible at 100% brightness in a dark room and in dark room I am rarely above 40%. Build quality is great and screen doesn't have any significant yellow cast.
I love it!!!!
From all my craziness I have discovered a few things that might explain the issues with this tablet.
1) 7light issue is there in every tablet. It is the way the lcd back lights work. The reason I and others likely have a tablet that doesn't exhibit it is due to something else. Brightness of the screen. By this I mean that all the tablets that have the 7 light issue can be dimmed incredibly low at the 0 setting.
Much lower than an ipad other tablet or my Samsung note 3.
My best screen seems noticeably brighter at lowest brightness. When reading an ebook at lowest brightness with white wiring on Black background the text is brighter in this one. So it could be that my 0 brightness calibration of the screen is closer to a 20 on one of the screens exhibiting the 7 light issue.
2) White tablet shows fewer finer prints if that is an issue but the metal black back is sweet!
3)With the voice Siri like app you can have option to enable or disable it listening for a hot word to activate it. With mine turned off my standby battery life is great even with 3 email accounts (1a push exchange account) going. We are taking 1% every 4-6 hours. This is much better than every tablet I have hadand my phone. This in spite of wifi on during sleep.
4) In spite of my issues of which in retrospect I would have been fine with my first 2 tablets and my current one I love this tablet.
It is a much better size than the lost nexus 7 2013 it replaced. Having expandable storage Ada much needed versatility. It does not win in any one category like an ipad or Nexus might but it hits all my desires from stereo speakersto God look to nice screen to great ergonomics.
Sent from my SM-N900W8 using Tapatalk
311, have the light bleed. thought of exchanging it because it somewhat bothers me when I'm web surfing at night in landscape, but I figured out it doesn't worth the effort becuae probably most of the other slates have this problem too. I was right.
I think we should all be a little bit less perfectionists about our tablet, and give more thought to the good things at the tablet + focus on more important issues in our lives (At least I know I should )
I would like to buy G Pad but before ordering it in online store (Poland) I sent them a message asking for checking some G Pads randomly. The result is shocking: first 10 G Pads have light bleed at the bottom of the screen. After that they decided to check all tablets in stock. It turned out that all of them (> 50) have light bleed at the bottom of the screen. Product manager told me that they will contact with distributor of LG in Poland requesting clarification on that issue and they want to return all G Pads and replace them with good ones.
Will let you know how things will go on.
radekzaj said:
I would like to buy G Pad but before ordering it in online store (Poland) I sent them a message asking for checking some G Pads randomly. The result is shocking: first 10 G Pads have light bleed at the bottom of the screen. After that they decided to check all tablets in stock. It turned out that all of them (> 50) have light bleed at the bottom of the screen. Product manager told me that they will contact with distributor of LG in Poland requesting clarification on that issue and they want to return all G Pads and replace them with good ones.
Will let you know how things will go on.
Click to expand...
Click to collapse
I have stud I think this is less a defect and more a characteristic of this screen technology. Based on the unit I now which does not have it I can say that mine does not get as dim at 0 percent brightness. Could be like with all LCD tech that below a certain brightness things like this are visible. It is a trade off in that you are getting a screen that can go dimmer but with those lights visible.
Sent from my LG-V500 using Tapatalk
I'm on S/N 311 and I got no bleed at the bottom, but at higher brightness I got a pretty serious bleed at the top left corner, that's left of the LG Logo. I don't notice it normally but when I use the tablet in landscape that spot is covered by the black software key bar, making it stand somewhat out. I'm not gonna get it replaced, I played that game with my SGS-II back in 2011, you ARE going to find something else on the new unit cause you'll have gone in nitpicky mode.
Besides at this price, which is one third of what I paid for my Note 3 on launch day, you can allow a tiny few beauty marks.
Exchanged a black gpad because of a 0.5 inch yellow line at the top of the screen. Don't know the serial number unfortunately.
Got a 312 now as replacement. This has the light bleed at the bottom as well. But I have not seen any of the other issues like the blue line or the issue above. The bleed is noticable, but I might keep it anyway because most of the time i use it in portrait at high brightness....

Need a few questions answered before i decide to buy

Hello, sorry for the really long post.
my current phone is the nexus 6 and i plan to upgrade to either the nexus 6p or moto x in the next week or so but first i have some questions.
Firstly i have had my nexus 6 for almost a year and for the first few weeks i had 5 different devices as the nav buttons and status bar kept burning in to the screen after a few days or sometimes even a day of use with the brightness at about a third. After the 5th phone i just accepted the burn in and kept it but i was wondering if any of you have had burn in on the 6p. I know amoled screens get burn in over time but im hoping the 6p has a better screen and less chance of burn in than the 6.
Also does the screen go as bright as the 6? I checked in the store at a demo version and it didnt seem as bright at max brightness. But it did still have that yellow tint to the whites and pinkish tint when the brightness is at its lowest. I was hoping that would be fixed in this new phone but its not a big deal as i have gotten used to it from my nexus 6.
On to the back and i was wondering if it scratches easy and if so what would be the best colour to get so that the scratches are the least noticeable? Also i looked at another display model from a different store which wasn't a real phone just one of the fake ones you see and the N and E from the nexus logo on the back was rubbing off. Is this the case with the real phones or was it just because the fake phone in the store was made different.
Thank you
lew87ys said:
Hello, sorry for the really long post.
my current phone is the nexus 6 and i plan to upgrade to either the nexus 6p or moto x in the next week or so but first i have some questions.
Firstly i have had my nexus 6 for almost a year and for the first few weeks i had 5 different devices as the nav buttons and status bar kept burning in to the screen after a few days or sometimes even a day of use with the brightness at about a third. After the 5th phone i just accepted the burn in and kept it but i was wondering if any of you have had burn in on the 6p. I know amoled screens get burn in over time but im hoping the 6p has a better screen and less chance of burn in than the 6.
Also does the screen go as bright as the 6? I checked in the store at a demo version and it didnt seem as bright at max brightness. But it did still have that yellow tint to the whites and pinkish tint when the brightness is at its lowest. I was hoping that would be fixed in this new phone but its not a big deal as i have gotten used to it from my nexus 6.
On to the back and i was wondering if it scratches easy and if so what would be the best colour to get so that the scratches are the least noticeable? Also i looked at another display model from a different store which wasn't a real phone just one of the fake ones you see and the N and E from the nexus logo on the back was rubbing off. Is this the case with the real phones or was it just because the fake phone in the store was made different.
Thank you
Click to expand...
Click to collapse
1. Too early to tell about burn in.
2. IDK, I didn't have the 6. It's bright enough to need to turn down.
3. I have mine in a case. If you are worried about scratches, then get the plain aluminum.
tech_head said:
1. Too early to tell about burn in.
2. IDK, I didn't have the 6. It's bright enough to need to turn down.
3. I have mine in a case. If you are worried about scratches, then get the plain aluminum.
Click to expand...
Click to collapse
Do you have any problems with screen colour like pinkish or yellowish tints?
Sent from my Nexus 6 using Tapatalk

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