I hope it is OK to start such a general thread and that this is the correct sub forum for it.
I am an owner of a 2012 Nexus 7 who also purchased the 2013 Nexus 7. While there are many improvements in the new 2013 nexus 7 (speed, display, etc.) there seem to also be frustrating problems that a number of users (including myself) have all encountered with no satisfactory solution resulting in much wasted time. I thought it would be useful to put them together in one thread and see what they may possibly have in common.
1. Usb connection to a pc. The device is not recognized to permit usb file transfers. Many potential solutions have been suggested (mtp/ptp off/on, usb debugging off/on, etc.) but these have not worked for me and many others.
(Potential work around: flash stick and stickmount work for me for file transfers. Another slower method is wifi transfer using ES Explorer, or email attachments).
2. Adb device is not recognized when using WugFresh toolkit. Faulty drivers, user error, etc have been blamed. I've tried them all with no benefit. Still can't get the Nexus recognized despite numerous attempts and methods.
(I'm no expert but I suspect the problem is probably related to #1. The pc cannot detect the adb device in those cases because it cannot detect the Nexus in the first place).
3. GPS problems. Supposedly helped (or worsened) by latest update. Don't know because I don't use GPS much and have not installed the latest OTA update, afraid it will mess up my root and I won't be able to get WugFresh to detect the Nexus again. (Took me days of attempts the first time).
There are probably other problems but the above are the most common ones.
If the moderators agree, I think this thread might be useful.
Just the tip of the iceberg.
With the exception of your #3, most users won't see the issues that you've listed.
Check this thread out - an interesting read ....
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[1-25-false]
danvee said:
Just the tip of the iceberg.
With the exception of your #3, most users won't see the issues that you've listed.
Check this thread out - an interesting read ....
https://productforums.google.com/forum/#!topic/mobile/mG4JXaT-SHs[1-25-false]
Click to expand...
Click to collapse
You are correct. I did not want to overload the list.
I too have had the random freezes and occasional reboots.
I have something to add here. I keep my nexus 7.2 (2013) in a moko case and often use it with the case folded back all the way. When the freezes occur, I noticed that if I move the case cover slightly away, the freeze stops, and when I bring it back, it freezes again. So, in my opinion, the freezing is magnet related. If so, a weaker magnet or more back padding might help with that. I've had no freezing when I use the Nexus out of the case. Have not yet tried additional shielding.
Try a different USB cable / port.
And toolkits are lame. Use fastboot.
#1 and #2 have to do with older drivers confusing your installation. If you work on it, almost everyone that has posted has eventually gotten both to work.
#3 GPS issue is fixed. There's an update you can use to just get the GPS fix and nothing else, no OS upgrade, no loss of data, etc.
http://forum.xda-developers.com/showthread.php?t=2421373
beware of the "the problems only represent a small vocal group blah blah" posts you'll get. I ended up returning mine to best buy for good today. I couldn't find myself dealing with and trying to replace this unit x amount of times to get a properly working one. Back to the drawing board I go.
I don't think any other device in the history of Android devices I've owned has a more 'vocal' group of problems in the General/A&A forums. It's ridiculous how bad the quality control for this tablet is.
I experienced #1 with my original N7.
And that was USB driver issue. I fixed it by, really, removing all kind of drivers that are on my pc (Win7 64).
I remember uninstall all the drivers as well from the device manager, right click uninstall.
I tried removing drivers from WugFresh and it did not work.
Then #2, I managed to use the PDAnet driver.
Now, it's working for both MTP and ADB
Anderson2 said:
I hope it is OK to start such a general thread and that this is the correct sub forum for it.
I am an owner of a 2012 Nexus 7 who also purchased the 2013 Nexus 7. While there are many improvements in the new 2013 nexus 7 (speed, display, etc.) there seem to also be frustrating problems that a number of users (including myself) have all encountered with no satisfactory solution resulting in much wasted time. I thought it would be useful to put them together in one thread and see what they may possibly have in common.
1. Usb connection to a pc. The device is not recognized to permit usb file transfers. Many potential solutions have been suggested (mtp/ptp off/on, usb debugging off/on, etc.) but these have not worked for me and many others.
(Potential work around: flash stick and stickmount work for me for file transfers. Another slower method is wifi transfer using ES Explorer, or email attachments).
2. Adb device is not recognized when using WugFresh toolkit. Faulty drivers, user error, etc have been blamed. I've tried them all with no benefit. Still can't get the Nexus recognized despite numerous attempts and methods.
(I'm no expert but I suspect the problem is probably related to #1. The pc cannot detect the adb device in those cases because it cannot detect the Nexus in the first place).
3. GPS problems. Supposedly helped (or worsened) by latest update. Don't know because I don't use GPS much and have not installed the latest OTA update, afraid it will mess up my root and I won't be able to get WugFresh to detect the Nexus again. (Took me days of attempts the first time).
There are probably other problems but the above are the most common ones.
If the moderators agree, I think this thread might be useful.
Click to expand...
Click to collapse
albundy2010 said:
Try a different USB cable / port.
And toolkits are lame. Use fastboot.
Click to expand...
Click to collapse
Used a different cable, different pc, different port. No difference.
I would use fastboot but am a newbie and it is over my head to do that. Afraid I'll really mess things up.
gogol said:
I experienced #1 with my original N7.
And that was USB driver issue. I fixed it by, really, removing all kind of drivers that are on my pc (Win7 64).
I remember uninstall all the drivers as well from the device manager, right click uninstall.
I tried removing drivers from WugFresh and it did not work.
Then #2, I managed to use the PDAnet driver.
Now, it's working for both MTP and ADB
Click to expand...
Click to collapse
#1 I believe the Nexus connected fine before I used WugFresh which made me uninstall a bunch of drivers. I now think maybe I uninstalled some essential driver but have no way to restore things because the restores don't go back far enough.
#2 where do I get the PDAnet driver?
sfhub said:
#1 and #2 have to do with older drivers confusing your installation. If you work on it, almost everyone that has posted has eventually gotten both to work.
#3 GPS issue is fixed. There's an update you can use to just get the GPS fix and nothing else, no OS upgrade, no loss of data, etc.
http://forum.xda-developers.com/showthread.php?t=2421373
Click to expand...
Click to collapse
I've been working on it for several days now. Hours and hours of wasted frustrating time. Tried everything suggested (which may be part of the problem). Need someone to talk me through it once. There really should be a direct download of the necessary windows 7 drivers I could just download and install on the pc and solve the problem.
#3 I'm rooted with stock rom. I don't use GPS much so that is not a major problem.
The major problem is that though I'm rooted I can't do a Nandroid backup and without it it's scary for a newbie to do anything that could mess things even further. Took me days to get WugFresh's adb recognized and finally root in a few minutes after that.
"Wish you were here...... "
Anderson2 said:
I've been working on it for several days now. Hours and hours of wasted frustrating time. Tried everything suggested (which may be part of the problem). Need someone to talk me through it once. There really should be a direct download of the necessary windows 7 drivers I could just download and install on the pc and solve the problem.
#3 I'm rooted with stock rom. I don't use GPS much so that is not a major problem.
The major problem is that though I'm rooted I can't do a Nandroid backup and without it it's scary for a newbie to do anything that could mess things even further. Took me days to get WugFresh's adb recognized and finally root in a few minutes after that.
"Wish you were here...... "
Click to expand...
Click to collapse
Hmm you could download the goomanager app and then install TWRP, by then you can do a nandroid backup without any hassle.
Envoyé depuis mon Nexus 7 en utilisant Tapatalk 4
You can install the PDAnet driver from WugFresh. It's option no. 3 if I am not mistaken.
Anderson2 said:
#1 I believe the Nexus connected fine before I used WugFresh which made me uninstall a bunch of drivers. I now think maybe I uninstalled some essential driver but have no way to restore things because the restores don't go back far enough.
#2 where do I get the PDAnet driver?
Click to expand...
Click to collapse
Update : SUCCESS!!
It was the cable stupid!
I can't believe the hours I wasted because of this stupid cable. This must be the cable I had used when I finally successfully rooted the Nexus after multiple tries (including different cables, etc). I own several USB cables and in my hours and days of trying to get this to work I went through them all at one time or another.
I now labeled this cable as the one to use for connecting between the Nexus and the PC. It is hard to believe that a cable could make that much difference! I was of course aware that the cable could be a problem but this much of a problem?! Unbelievable. What could be so different with this Asus cable? What could be missing in the other cables?
For the record this is the cable that came with the original Nexus 7 charger. Now I have it labeled to avoid going through all this again.
I'm one happy camper! You guys have no idea how frustrating it is to follow every ones advice and still have no success. You start to feel really stupid.
Thank you all for your wonderful and patient support. You guys (and gals) are great. Sorry to have wasted your time too.
Related
I have a very strange issue going on with my fascinate right now. Before I go into too much description, here is my setup, to see the big picture. Rooted, stock vzw with geekniks stupidfast for DI01 (thought original kernel was original issue). I've tried to force the ota to DL09 and I get "IP_PREVIOUS_UPDATE_FAILED" as it fails to verify the dl signature.
Ok, on to my true issue. When I plug my SF into my pc, I get unrecognized usb device. I have the drivers installed properly and have previously been able to use odin via usb. My pc doesn't see the sd card mounted or anything. I'm debating unistalling the usb hub and restarting the pc so it will pick it back up as a new device. I have debug mode and unsigned checked, however, the little red triangle is no longer present like it used to be. I also every once in a while have issues with my battery level being accurate, as in it shows 100% when its really at 36% etc. It still charges, and recognizes being plugged in (haptic and audible confirmation).
Anyone have a clue or suggestion? I'm new to android, but well versed in the pc world. I just installed the android sdk in hopes of maybe doing a wireless adb push eventually. I'm A) trying to correct the issue and update my os/rom, or B) somehow get me back to stock and unrooted without being able to usb odin, so I can swap out for a new phone.
Thanks in advance for any help, whether it works or not.
Sent from my SCH-I500 using XDA App
Oh yeah, I'm running Win7 64bit.
Sent from my SCH-I500 using XDA App
so you are on stock vzw but you have used odin before. Did you use it to get clockworkmod on the phone?
did you return to stock from dj05 or dl09 OR have you always been on stock rom
I used odin to flash cwm. I'm on DI01 upadate-1. Had done the first update ota, then rooted and flashed cwm. I have been running that since until today. Thought kernel may have been issue, so flashed geekniks kernel for DI01 and have seen no change, except better performance as was expected. That is where I am now. Thinking about going back to previous kernel, but this seems better until I decide what I can do. Original nandroid and other in betweens to date still manifest the issues, which are only recent, like last few weeks.
Thanks again.
Sent from my SCH-I500 using XDA App
Does not see the Samsung SD Card
I have had similiar issues since DL09.
Try turning off your phone then reconnect USB after it reboots.
Seems to want to see it as a CD Rom.
norm883
I've rebooted my phone and pc, multiple times, no luck. Oh, one other thing, I tried popping the sd card into a card reader and I was able to see the files briefly, and upon trying to select anything, it totally disappears from view, as in pc doesn't see card anymore. Now I can't get the pc to see it at all. So I can't read/write it that way. My phone still sees it and can mount and unmount for removal on phone itself, but not with the pc.
Sent from my SCH-I500 using XDA App
I'm non-voodoo as well.
Sent from my SCH-I500 using XDA App
Try flashing a different kernel. My first fascinate was picky with which kernels wanted to work right with the.usb connection.
Sent from my SCH-I500 using XDA App
In my experience, you can still use ADB to push and pull things from your device even when your pc doesn't recognize your device. I know this doesn't help with flashing DL09, but it could help you push a different kernel to your device (or you could download one from xda forums via the xda app). A different kernel might clear up the issue for you. Good luck!
This fixes it....
http://forum.xda-developers.com/showthread.php?t=915709
For your first issue it is because you are rooted you will not get ota updates. You should use odin and flash DJ05 imo it is much better and there are more ROMs and kernels
Sent from my SCH-I500 using XDA App
Thanks for all the help, I'm going to give it a whirl later and see if it works. I'll let you know.
Sent from my SCH-I500 using XDA App
Before I get too far deep in, could I just unroot via a terminalapp and then force the OTA to get me up to speed? Would at least like to see if I can deal with the minor malfunction while still being current.
nunyazz said:
This fixes it....
http://forum.xda-developers.com/showthread.php?t=915709
Click to expand...
Click to collapse
This won't fix the problem because he is not on DL09. It will likely make his problem worse. You might want to read the entire post b4 you give suggestion.
To answer your question sir: if you can't get your pc to read your sd card with a card reader, the problem most likely has nothing to do with your phone. It probably is a corrupted|damaged card. It could also be a problem with your computer (this can be ruled out by successfully connecting another usb device to your computer).
Most likely, you will have to buy another micro usb card.
Sent from my Vanilla Froyo Fascinate
Ok, been trying a few things, and I'm starting to lean towards the sd card being corrupt (as one of the issues), sending my important pics and backups of my contacts, sms, etc to dropbox as we speak. I actually tried the SV kernel from adryn, and my phone has seen no ill effects (possibly no haptic, but didn't care at this point), everything seems to be working just like nothing changed. I actually briefly got the USB debug icon up for a second and it said usb connected, however I was not connected to anything, lol. It had done this on the stock kernel as well. I've booted my phone without the sd card in and it starts up normally, but the USB debug icon is still not present, even though the option is ticked on.
I can still force my phone into download mode, however my computer still doesn't recognize the COM port, so odin is out of the question right now. If I were to get my hands on the stock kernel again, could I factory reset the phone, remove root, and potentially force the OTA and then reroot? I've seen some options for terminal apps where I could ru superuser and busybox. Any thoughts on that route? I may give my roomie's pc a try, when he's out, as well to widen my test field.
Well, I got my pc reading the card via a card reader, but not while inserted in my phone. I'm going to try to uninstall the usb hub on my computer and restart my pc with no usb periphs connected. I read somewhere that someone was able to get the phone recognized again, but I have a feeling that it isn't going to work, since I never see the USB debug icon anymore.
On a side note, I get a com.android.settings force close message somewhat frequently, on stock, geeknik and adryn's kernel. I've started unloading apps left and right, but no avail. Thinking I need to get back to full stock somehow without odin. Suggestions?
I had similar issues. No usb, battery flashing to 100%. Tried everything as you have. Couldn't figure out how to get back to stock without odin. I'm running DJ05 superdark with geeknik 1.54 kernel.
This went on for a week and I was ready to give up and go buy another phone when one day the usb icon flashed momentarily when I plugged it in to charge.
In the end, it turned out to be a dirty usb connector on the phone. Cleaned it with a paper swab dampened with alcohol. I still have no idea why it was so sensitive to the small amount of dirt that came off it.
Hope this helps.
Well, I tried the alcohol swabbing, and it mildly worked. I get the usb debugging icon more often, but it also shows that the usb is connected, even though it isn't. My pc briefly recognized it once. Would I be able to disassemble it and clean or replace the usb port myself?
I've even blasted it with compressed air.
Sent from my SCH-I500 using Tapatalk
You've gone farther than I had to. I didn't need to resort to compressed air.
Do you have more than one usb cable available? I had bought an aftermarket one in addition to the one that came with the phone.
The original cable is still wonky on connection. It charges ok (no more battery jumping to 100%), but usb recognition is a fifty-fifty proposition. The aftermarket cable does charging and usb correctly.
I have had to reset my PC's usb drivers once by rebooting the phone while connected (the PC recognized it as a CD-ROM drive). This may be coincidental or an indication of a chronic connection problem.
I speculate in my case that the aftermarket cable distorted the phone connector somehow so that it doesn't like the original cable any more. Pure speculation.
Anyhow, glad to see that you're making progress. I know how frustrating it was for me. Keep us posted.
I had the same problem at one point. I found out that if your turn the phone off, plug in the usb cord from the computer, then turn the phone on while the phone is still plugged in. once the phone reboots, unplug the phone, then replug the phone in to the computer and then the computer should recognize it. This works for me every time that i have this problem
Hi Guys,
I used the new Nexus 4 Toolkit to unlock the bootloader.
As I unfortunately dont have 10 Posts, I cant ask in this thread, so I hope it's ok to ask here.
I installed the drivers with USB-Debugging (as before for my galaxy nexus) and unlocked the bootloader.
So far everything went normal and good!
Then I wanted to root the system. It was said that I've to enable USB-Debugging again and the system will reboot.
But then :
I tap on "Enable USB-Debugging" and I'm asked If im sure. After this, nothing happens. Usually I see a information-icon, that usb-debugging is enabled in the taskbar.
This icon is now missing. And im completly not able to connect to phone via PC and use ADB.
Im slightly desperated, as anything I could do requires ADB/USB-Debugging.
Can you guys help me?
Thanks in advance.
Does your phone show up as MTP storage OK?
I remember my One X decided to cease all USB activity except charging once, a reboot sorted it.
The USB debugging icon is a little jelly bean as per the attached screenshot.
thanks for your reply.
I dont remember If it was shown as MPT-Storage - will check this immediately after work
THe Jelly-Bean-Icon showed up before, when used the toolkit to unlock the bootloader.
I also rebooted the phone several times
Ok, now everything seems to be identified correctly, again. Very strange.
Maybe the PC needed to be restarted.
Sorry for this post. It can be closed.
Thank you!
Were you able to resolve the problem?
I actually have the same problem also my Nexus 4 is getting very hot and the battery is drain within 4 hours from 100% to ~10% (about 400-800mA consumption).
All stock - I've already contacted the google support but now are holidays.
ev!denz said:
Were you able to resolve the problem?
I actually have the same problem also my Nexus 4 is getting very hot and the battery is drain within 4 hours from 100% to ~10% (about 400-800mA consumption).
All stock - I've already contacted the google support but now are holidays.
Click to expand...
Click to collapse
I've got the same problem, except my device is not loading until 100%. It gets really hot while not doing anything and it's empty in about 3 hours.
I figured out that the Nexus is only charged via "USB" although it's plugged in the charger.
Now my device is charging up until 100% but it still gets hot, is empty in about 5 hours and if I connect it in fastboot mode my laptop says that the drivers are not installed properly even though I installed the naked drivers. Re-installing the drivers does not work either, it says that my laptop already had the right drivers installed. And when I connect my device when it's booted it is not recognized at all and does not show up in the device manager. I tried three other cables... Sounds like an USB brick, right?
Ultraschorsch said:
Sounds like an USB brick, right?
Click to expand...
Click to collapse
That's what I think, too.
ev!denz said:
That's what I think, too.
Click to expand...
Click to collapse
Having the same trouble guys. Anyone found any insight into this or possibly a fix?
loopyoyo said:
Having the same trouble guys. Anyone found any insight into this or possibly a fix?
Click to expand...
Click to collapse
My battery life got a lot better with the new Franco kernel but the USB-debugging is just gone. I was wondering if maybe one of the recovery developers could help here. The USB brick solution for the HTC Desire was via Cyanogenmod. But I don't think that they know the solution since it isn't a very common problem as it seems...
Ultraschorsch said:
My battery life got a lot better with the new Franco kernel but the USB-debugging is just gone. I was wondering if maybe one of the recovery developers could help here. The USB brick solution for the HTC Desire was via Cyanogenmod. But I don't think that they know the solution since it isn't a very common problem as it seems...
Click to expand...
Click to collapse
Tap Build Number in about phone 10 times.
zephiK said:
Tap Build Number in about phone 10 times.
Click to expand...
Click to collapse
Thanks, but I already did that when I rooted my N4. Turning USB debugging on and off and on again didn't help.
Ultraschorsch said:
Thanks, but I already did that when I rooted my N4. Turning USB debugging on and off and on again didn't help.
Click to expand...
Click to collapse
Yea...computer doesn't even recognize nexus under recovery or fastboot menus..I think it's really fooked up. Just submitted a rma request to lg so will see how this plays out.
I have the same problem. Did the rma work out? I am wondering about doing that too and how to go back to stock without usb working...
studjuice said:
I have the same problem. Did the rma work out? I am wondering about doing that too and how to go back to stock without usb working...
Click to expand...
Click to collapse
I have teh same problem.
1) the battery drains like crazy, even with franco kernel lastest nightly
2) USB debugging does not work now... when plugging into the pc the phone is just not found...
3) I can reboot to recovery but that doesnt do me any good since I cant do jack from it.
anyone has any insight ? what can be going on that the phone is not showing up in windows
studjuice said:
I have the same problem. Did the rma work out? I am wondering about doing that too and how to go back to stock without usb working...
Click to expand...
Click to collapse
return to stock with a bad USB n4
http://forum.xda-developers.com/showthread.php?p=36046198
Sent from my Nexus 4
spaceman860 said:
return to stock with a bad USB n4
http://forum.xda-developers.com/showthread.php?p=36046198
Sent from my Nexus 4
Click to expand...
Click to collapse
even if you return it to Stock, you still cannot connect to USB...
what to do ? call google and ask for an RMA?
al3b3d3v said:
even if you return it to Stock, you still cannot connect to USB...
what to do ? call google and ask for an RMA?
Click to expand...
Click to collapse
Yes. If your on stock with a locked bootloader your warranty is still good
Sent from my Nexus 4
al3b3d3v said:
even if you return it to Stock, you still cannot connect to USB...
what to do ? call google and ask for an RMA?
Click to expand...
Click to collapse
Yes, I called Google but they don't have any N4's in stock. so I keep rooted until I get a new device from them.
My nexus 4 has been working great for 3 or 4 weeks now. I have it unlocked and rooted and have flashed several roms over this time period without any problems. Yesterday I noticed a significant battery drain issue. On top of that that the only thing the phone will do now when I connect it to my computer is charge. I have tried changing my usb settings in android, and have enabled usb debugging as usual, and tried several different cables but nothing I have done has made the phone recognizable to my computer. After doing some research it seems a few other people are having the same issue
http://forum.xda-developers.com/showthread.php?t=2005437
I remember that in the past the htc desire had a usb brick issue that displayed the same symptoms so I have a strong feeling this may be the case here.
http://forum.xda-developers.com/showthread.php?t=1137763
With people starting to have this problem I was wondering if anyone has any information on possible fixes or the best course of action to fix this problem.
loopyoyo said:
My nexus 4 has been working great for 3 or 4 weeks now. I have it unlocked and rooted and have flashed several roms over this time period without any problems. Yesterday I noticed a significant battery drain issue. On top of that that the only thing the phone will do now when I connect it to my computer is charge. I have tried changing my usb settings in android, and have enabled usb debugging as usual, and tried several different cables but nothing I have done has made the phone recognizable to my computer. After doing some research it seems a few other people are having the same issue
http://forum.xda-developers.com/showthread.php?t=2005437
I remember that in the past the htc desire had a usb brick issue that displayed the same symptoms so I have a strong feeling this may be the case here.
http://forum.xda-developers.com/showthread.php?t=1137763
With people starting to have this problem I was wondering if anyone has any information on possible fixes or the best course of action to fix this problem.
Click to expand...
Click to collapse
I have the same issue.
1) last few weeks Ive noticed that the battery gets discharged in 6 hours! I will go from 100% to 40% in 3 hours. Doing nothing.
2) I have the franco kernel, but this doesnt fix it.
3) I cannot connect the n4 to my computer. It only shows as charging., tried disabling and reenabling usb debugging, rebooting, flashing recovery back to stock... nothing works.
4) WTF to do ?
return to stock with a bad USB n4
http://forum.xda-developers.com/showthread.php?p=36046198
Sent from my Nexus 4
return to stock as stated above but if the usb is bricked then how do you restore without fastboot?, nandroid restore stock with chainfire kernel then try connect
I have always been able to find an answer to the problems I've encountered, but this one has me stumped. I have owned and rooted and tinkered and broken and fixed every nexus phone, all because of the help I can find here. So first off, thanks for all the years.
My new problem. Yesterday morning I plugged in my Nexus 4 like I always do, and tinkered with my music folder (added and removed a few tracks, like always) and then drove to work happily listening to my music. When I got home late last night, I popped onto AP and read about a new play store apk, 4.1.10 and installed it (just like I always do when I can grab it sooner than OTA). That is the ONLY change to my phone from yesterday to today. When I plug my phone in to my computer today, I get the "windows doesn't recognize this device" message. So, I do the usual, I fire up the SDK Manager, update all the required bits of the SDK, pop into a device manager, find the unrecognized device, update driver and point it the google/usb_driver folder because that's what has always worked when running into this quirk. So today, nothing happens. Phone still isn't seen by Windows. I have the luxury of 3 computers (one of which is Ubuntu) and a laptop to test on, and all 4 say the same thing today. All 4 have also always worked without issue. I have a Nexus 7 as well, and it has no problems across the 4 computers, but I have not updated the Play Store on the N7 (and now I'm concerned if I do this will happen).
So I start searching to see what others are saying, and I've found that many people have *just* run into this problem (across various forums etc.). I also notice that on my N4, even though USB debugging is enabled, it's not working (as in the jelly bean icon in the notification bar doesn't even show up now). And switching between MTP and PTP makes no difference either. I've uninstalled the unrecognized device and hoped windows would find it on it's own again, but nothing. I cannot access the phone via ADB (or communicate via fastboot) and literally have no way to see the phone. I wouldn't call myself an expert by any means, but I have always been able to get through manual rooting, custom ROMS, flashing radios and bootloaders on every phone in the past. What am I missing here? Is it possible that the latest play store update has somehow "broken" the USB function? I use bigxie's JDQ39 odexed ROM, and so do many of my friends (I'm the guy they come to), and not had an issue until today. Does anybody out there have any idea why this happening? And to so many people within the past few days? Also, when I try to revert to the 4.1.6 version of the Play Store, it will not allow me to install a previous version. Since that's the only thing I can attribute this change to, who can tell me how to do that?
I appreciate anyone who digs into this, and if there's any info I can provide to help you help me, just let me know!
Edit: Used TB to uninstall the play store and reinstall 4.1.6, unfortunately no change.
I`m pretty sure it`s your cable....It happened to me the 2 months after purchase! Probably if you plug it in a wall ac charger it will say USB charging instead of AC! That`s what happened to me. I`m using my good old G2X usb cable and no more problems like this
BigDig said:
I`m pretty sure it`s your cable....It happened to me the 2 months after purchase! Probably if you plug it in a wall ac charger it will say USB charging instead of AC! That`s what happened to me. I`m using my good old G2X usb cable and no more problems like this
Click to expand...
Click to collapse
The same cable works fine with with my Galaxy Nexus as well as my Nexus 7. Also I use different cables across different computers with the same working result with multiple devices, except the N4 of course
Ankst said:
The same cable works fine with with my Galaxy Nexus as well as my Nexus 7. Also I use different cables across different computers with the same working result with multiple devices, except the N4 of course
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Try a different cable and see what happens! It won`t hurt...
BigDig said:
Try a different cable and see what happens! It won`t hurt...
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Click to collapse
Ok ok, I tried it, no luck. I'm starting to wonder if a windows update could have done this. It just makes no sense that other phones/tablets work with the same driver and this was working fine yesterday. Windows definitely sees the phone, but regardless of what signed or unsigned ADB/composite driver I try, it still has a yellow exclamation mark. But when I plug in the N7, no problem at all. There are many ways to get data to my device, so at the end of the day it isn't the end of the world, but it still frustrates me. I just purchased a second N4, still sealed in the box as a gift for the wife, so my only concern now is being able to unlock the bootloader on that phone so I can throw a rooted ROM on it. If I can't see that device, then I have issue. But I suppose since it'll be new out of the box, should that happen, I can turn to the Goog for support on that one. I'm just positive that there's somebody here smart enough to figure out why this has happened I've seen more complicated issues resolved.
Ankst said:
Ok ok, I tried it, no luck. I'm starting to wonder if a windows update could have done this. It just makes no sense that other phones/tablets work with the same driver and this was working fine yesterday. Windows definitely sees the phone, but regardless of what signed or unsigned ADB/composite driver I try, it still has a yellow exclamation mark. But when I plug in the N7, no problem at all. There are many ways to get data to my device, so at the end of the day it isn't the end of the world, but it still frustrates me. I just purchased a second N4, still sealed in the box as a gift for the wife, so my only concern now is being able to unlock the bootloader on that phone so I can throw a rooted ROM on it. If I can't see that device, then I have issue. But I suppose since it'll be new out of the box, should that happen, I can turn to the Goog for support on that one. I'm just positive that there's somebody here smart enough to figure out why this has happened I've seen more complicated issues resolved.
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I would have tried to flash another kernel if I were you to see if the problem persists
When I connect my N4 to my PC, it shows up in device manager as as a portable device and mtp works fine. Checking the driver version shows that it is using WMP drivers. When I turn on usb debugging, that connection gets added as other devices in device manager with a yellow exclamation point. My device is detected since it will pull the serial number in a command prompt. I haven't tried anything thru adb yet, but for accessing your folders on storage, that would be the mtp as portable device connection anyways. The key thing is making sure that you are getting that connection and using the WMP drivers, not the Android usb drivers.
Sent from my Nexus 4 using Tapatalk 4 Beta
Ankst said:
I have always been able to find an answer to the problems I've encountered, but this one has me stumped. I have owned and rooted and tinkered and broken and fixed every nexus phone, all because of the help I can find here. So first off, thanks for all the years.
My new problem. Yesterday morning I plugged in my Nexus 4 like I always do, and tinkered with my music folder (added and removed a few tracks, like always) and then drove to work happily listening to my music. When I got home late last night, I popped onto AP and read about a new play store apk, 4.1.10 and installed it (just like I always do when I can grab it sooner than OTA). That is the ONLY change to my phone from yesterday to today. When I plug my phone in to my computer today, I get the "windows doesn't recognize this device" message. So, I do the usual, I fire up the SDK Manager, update all the required bits of the SDK, pop into a device manager, find the unrecognized device, update driver and point it the google/usb_driver folder because that's what has always worked when running into this quirk. So today, nothing happens. Phone still isn't seen by Windows. I have the luxury of 3 computers (one of which is Ubuntu) and a laptop to test on, and all 4 say the same thing today. All 4 have also always worked without issue. I have a Nexus 7 as well, and it has no problems across the 4 computers, but I have not updated the Play Store on the N7 (and now I'm concerned if I do this will happen).
So I start searching to see what others are saying, and I've found that many people have *just* run into this problem (across various forums etc.). I also notice that on my N4, even though USB debugging is enabled, it's not working (as in the jelly bean icon in the notification bar doesn't even show up now). And switching between MTP and PTP makes no difference either. I've uninstalled the unrecognized device and hoped windows would find it on it's own again, but nothing. I cannot access the phone via ADB (or communicate via fastboot) and literally have no way to see the phone. I wouldn't call myself an expert by any means, but I have always been able to get through manual rooting, custom ROMS, flashing radios and bootloaders on every phone in the past. What am I missing here? Is it possible that the latest play store update has somehow "broken" the USB function? I use bigxie's JDQ39 odexed ROM, and so do many of my friends (I'm the guy they come to), and not had an issue until today. Does anybody out there have any idea why this happening? And to so many people within the past few days? Also, when I try to revert to the 4.1.6 version of the Play Store, it will not allow me to install a previous version. Since that's the only thing I can attribute this change to, who can tell me how to do that?
I appreciate anyone who digs into this, and if there's any info I can provide to help you help me, just let me know!
Edit: Used TB to uninstall the play store and reinstall 4.1.6, unfortunately no change.
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My situation is exactly like yours, for two PCs that used to recognize my N4. I tried another N4 that is stock and not rooted, and to my frustration it connected perfectly (MTP, adb, Fast boot). Something has corrupted our phones. Another symptom I have is I can only charge at USB rate with ac chargers that used to charge at ac rate. All this occurred around the 15th of May, when Google pushed the play store update. I haven't tried unrooting yet. I'm hesitant to get to bold on experimentation because I can't flash the phone with the PC anymore.
LG-E960, Tapatalk b4
tyea said:
My situation is exactly like yours, for two PCs that used to recognize my N4. I tried another N4 that is stock and not rooted, and to my frustration it connected perfectly (MTP, adb, Fast boot). Something has corrupted our phones. Another symptom I have is I can only charge at USB rate with ac chargers that used to charge at ac rate. All this occurred around the 15th of May, when Google pushed the play store update. I haven't tried unrooting yet. I'm hesitant to get to bold on experimentation because I can't flash the phone with the PC anymore.
LG-E960, Tapatalk b4
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I knew I wasn't crazy! I understand your apprehension for experimentation, I sorta feel the same way. However, I've put some ROMs in some online storage and already put them on my device so I'm going to take the leap and hope I don't do any permanent damage. I've already overwritten my existing ROM more than once to see if it would correct it. So I have a different devs stock rooted ROM to try and a copy of CM 10.1 R3, I'll run those today and see if the suggestion of changing the kernel has any impact. I know there's a solution to this!
Ive tried multiple roms and kernels and nothing has helped. I just unrooted and no change. I think the usb firmware is corrupted, but don't know how to diagnose this. I even tried flashing different modems through the recovery (.27, .54, back to .48) and no change. I give up for now
LG-E960, Tapatalk b4
Ankst said:
I knew I wasn't crazy! I understand your apprehension for experimentation, I sorta feel the same way. However, I've put some ROMs in some online storage and already put them on my device so I'm going to take the leap and hope I don't do any permanent damage. I've already overwritten my existing ROM more than once to see if it would correct it. So I have a different devs stock rooted ROM to try and a copy of CM 10.1 R3, I'll run those today and see if the suggestion of changing the kernel has any impact. I know there's a solution to this!
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Click to collapse
Ok, so here's my progress, and ultimately my conclusion. I just wiped and tried another stock rooted rom by teshxx, it wouldn't even boot. So, CM was my last hope. Again, wiped and installed CM 10.1 RC3 , flashed gapps, and it booted up. There was still some issue with some of the google services, but fixed easily enough by uninstalling them and reinstalling them from the play store. When I plug it into a computer, I *still* have the "usb device not recognized" error in windows. And usb debugging still doesn't activate even though it definitely sees usb as the connection by looking at the battery settings. I realize that charging through usb is a different voltage etc. and why it knows has no relation to usb debugging reacting to the usb cable. That being said, I have to conclude that by some freak of nature, the data path through the usb port on the phone has stopped working. Perhaps a power spike? Maybe there is a god and he hates me? I don't know, but seeing as CM would have rewritten the kernel as well, this is about as far as I'm willing to go to try to diagnose this. Now since I can't use a computer to re-lock the bootloader, I'm stuck with a busted usb port. The phone is clearly within a warranty time frame, with the exception that I unlocked the bootloader and voided that upon purchase. I guess my advice to anyone reading this, wait one year and one day before you bother, so should a hardware failure like this happen to you, you can have it replaced.
Out.
tyea said:
Ive tried multiple roms and kernels and nothing has helped. I just unrooted and no change. I think the usb firmware is corrupted, but don't know how to diagnose this. I even tried flashing different modems through the recovery (.27, .54, back to .48) and no change. I give up for now
LG-E960, Tapatalk b4
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Same here, see final post
Hey guys, really need help here. Honest noob here so please try to understand my situation. I updated to Windows 8.1 to see what were the changes but unfortunately I realised I didn't have my activation key, so I decided to use a program called Windows 8.1 Key Finder Ultimate just to see all the features before buying the key ( I don't have money, I'm just a poor student)
So I installed it, and clicked on it. Then it prompted me to install again, which I found peculiar. So I scanned the exe and nothing was wrong. I installed the thing and tried to run it, but it did the same thing so I tried KMS activators instead. From KMSAuto Pro to KMSPico, nothing worked. Something I did along the way triggered a sound driver to install, and it definitely wasn't a Realtek driver, which is my soundcard manufacturer. I didn't really pay much attention as it was 2-3am, and I assumed it would just stop installing due to conflicts with the real driver.
Decided to sleep, went to school at 7, came back home and decided to turn on my laptop to listen to my new CD. No sound. I assumed its just WMP having issues with the CD, so I tried my other players. Nothing! Decided I should try to see the speaker settings and check vol. etc but I can't play any test tone, with the computer telling me "Failed to play test tone". I panicked for awhile but went on a solution hunt. I tried everything from a clean boot to driver update to uninstall then install, disabling audio and re-enabling, so many and nothing works. Five hours later I'm here desparate to find answers from the gurus. (I realised I have no restore points, which is really idiotic of me...)
I remembered the sound driver that installed itself, so I intended to find it and murder it. But being the noob I am, I don't know how to find the right thing in event logs and all the mumbo jumbo. Is there a way to see what changed recently, or installed recently (not only programs) or even what was running a certain periods of time (don't say task manager because I'm not looking for what's running but rather what RAN). Also, are there any ways to see all drivers installed apart from device manager and isolate them to diagnose the issue at hand?
Any solutions provided to me is greatly appreciated, and should be free is possible. I don't have any money on me and I can't find a job to support myself due to school, so please understand that this laptop is really valuable to me and I need all the help I can find here. If any other detail is needed I'd gladly provide them. And please don't condone me for my mistake and stuff, I'm still learning as I go along...
syngamer96 said:
Hey guys, really need help here. Honest noob here so please try to understand my situation. I updated to Windows 8.1 to see what were the changes but unfortunately I realised I didn't have my activation key, so I decided to use a program called Windows 8.1 Key Finder Ultimate just to see all the features before buying the key ( I don't have money, I'm just a poor student)
So I installed it, and clicked on it. Then it prompted me to install again, which I found peculiar. So I scanned the exe and nothing was wrong. I installed the thing and tried to run it, but it did the same thing so I tried KMS activators instead. From KMSAuto Pro to KMSPico, nothing worked. Something I did along the way triggered a sound driver to install, and it definitely wasn't a Realtek driver, which is my soundcard manufacturer. I didn't really pay much attention as it was 2-3am, and I assumed it would just stop installing due to conflicts with the real driver.
Decided to sleep, went to school at 7, came back home and decided to turn on my laptop to listen to my new CD. No sound. I assumed its just WMP having issues with the CD, so I tried my other players. Nothing! Decided I should try to see the speaker settings and check vol. etc but I can't play any test tone, with the computer telling me "Failed to play test tone". I panicked for awhile but went on a solution hunt. I tried everything from a clean boot to driver update to uninstall then install, disabling audio and re-enabling, so many and nothing works. Five hours later I'm here desparate to find answers from the gurus. (I realised I have no restore points, which is really idiotic of me...)
I remembered the sound driver that installed itself, so I intended to find it and murder it. But being the noob I am, I don't know how to find the right thing in event logs and all the mumbo jumbo. Is there a way to see what changed recently, or installed recently (not only programs) or even what was running a certain periods of time (don't say task manager because I'm not looking for what's running but rather what RAN). Also, are there any ways to see all drivers installed apart from device manager and isolate them to diagnose the issue at hand?
Any solutions provided to me is greatly appreciated, and should be free is possible. I don't have any money on me and I can't find a job to support myself due to school, so please understand that this laptop is really valuable to me and I need all the help I can find here. If any other detail is needed I'd gladly provide them. And please don't condone me for my mistake and stuff, I'm still learning as I go along...
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Click to collapse
You can use the reliability monitor under control panel >system and security>action center >maintenance to see a nice time line of events.
If you have a key for windows 8, you can easily and freely update to windows 8.1 using the store (you have to install all windows 8 updates first).
It is best to avoid using fishy .exes because they can damage your windows install and even install mallware.