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Gorilla Glass... Pfff - I think not!

Girlfriend just got home and found out her daughter dropped her EVO. Called Sprint and those tards want $100 for the deductible (TEP since day one). Still debating on what to do, seeing as I have several options...
1 - File claim, pay $100, return damaged phone, and receive a new phone. Easiest
2 - File claim (as lost), pay $100, receive new phone and try to sell for parts.
3 - File claim (as lost), pay $100, receive new phone, replace Glass then sell with Bad ESN and net make profit of about $200
I guess you can consider this a rant, I just think it's dumb that you have to pay a deductible when you are returning a phone to them. If I didn't have to pay a deductible, I'd return the phone without issue. However, I've already paid $200 for a phone + $10 "Premium Data" (x3) + $7 TEP (x3) and now $100 to have it "fixed"... WEAK.

You were unaware of the terms when you got the insurance?
Sent from the void...

...gorilla glass is scratch proof... not shatter resistant... but i would go with option #3

The reason you are paying a $100
deductible is because of options 2 & 3.
People who do this ruin a good thing for the rest of us. Don't add to the problem please.
Sent from my PC36100 using XDA App

wuclan48 said:
You were unaware of the terms when you got the insurance?
Sent from the void...
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Well aware of the deductible, but when presented it was worded as if "LOST or STOLEN" phone would be $100. I had a Treo 800W (never with a cracked screen) that had tons of hardware issues, each time I went in to a Sprint Store automatic replacement without being charged even outside warranty period.
I'm not blaming my ignorance here, I should have read where it said if damaged $100 deductible still applied. However, I was just simply stating its dumb that if you RETURN a phone in "somehwat-working" condition why would it warrant a deductible ? I've already paid $21 in to the insurance...
nukedukem said:
The reason you are paying a $100
deductible is because of options 2 & 3.
People who do this ruin a good thing for the rest of us. Don't add to the problem please.
Sent from my PC36100 using XDA App
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You're absolutely right, and I do not condone fraud in anyway! Having said that it irks me that their policies leave a nasty taste in the "Do-Rights" mouth forcing them to resort to OPTIONS 2 or 3.

jaypeezee said:
Girlfriend just got home and found out her daughter dropped her EVO. Called Sprint and those tards want $100 for the deductible (TEP since day one). Still debating on what to do, seeing as I have several options...
1 - File claim, pay $100, return damaged phone, and receive a new phone. Easiest
2 - File claim (as lost), pay $100, receive new phone and try to sell for parts.
3 - File claim (as lost), pay $100, receive new phone, replace Glass then sell with Bad ESN and net make profit of about $200
I guess you can consider this a rant, I just think it's dumb that you have to pay a deductible when you are returning a phone to them. If I didn't have to pay a deductible, I'd return the phone without issue. However, I've already paid $200 for a phone + $10 "Premium Data" (x3) + $7 TEP (x3) and now $100 to have it "fixed"... WEAK.
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A little material science lesson here.....
Hardness of a material is directly correlated with its brittleness. Gorilla glass is very hard; it is not shatter resistant. It is only scratch resistant.

It's not Gorilla Glass.

$100 is a steal for a new EVO. I thought everyone knew there was a $100 deduct. Personally Id keep it and part it out.
Sent from my PC36100 using XDA App

If it was a brand new unit as opposed to a refurbished unit then I would probably be more inclined to send away but that's not the case its a refurb.
And to everyone commenting on my title, it was only sarcasm.

Put it this way... If I was a pda at ATT or Iphone You'd be fishing out $450+..
Sent from my PC36100 using XDA App

There's nice gigantic super thick informational brochures available at every single sprint store with information regarding everything to do with the services you pay for.
stop acting shocked.

jaypeezee said:
Girlfriend just got home and found out her daughter dropped her EVO.
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Dropped or grabbed a hammer and wasted it? I mean your pic doesnt look anything like a drop, believe me i type from experience. My 1year old son has grabbed both mine and my wifes, taken off the covers and threw them across the room. Believe it or no, no scratches or dents or anything.
Oh and i thought gorilla glass was only on the ifail4(iphone4).

Hate to bring up the iPhone 4, but it has Gorilla glass, and.....

The evo does not have gorilla glass because my evos screen is scratch that straight out bull unless I have the only one with out it plus I baby my phone and I have a scratch now that's dumb
Sent from my PC36100 using XDA App

jaypeezee said:
Girlfriend just got home and found out her daughter dropped her EVO. Called Sprint and those tards want $100 for the deductible (TEP since day one). Still debating on what to do, seeing as I have several options...
1 - File claim, pay $100, return damaged phone, and receive a new phone. Easiest
2 - File claim (as lost), pay $100, receive new phone and try to sell for parts.
3 - File claim (as lost), pay $100, receive new phone, replace Glass then sell with Bad ESN and net make profit of about $200
I guess you can consider this a rant, I just think it's dumb that you have to pay a deductible when you are returning a phone to them. If I didn't have to pay a deductible, I'd return the phone without issue. However, I've already paid $200 for a phone + $10 "Premium Data" (x3) + $7 TEP (x3) and now $100 to have it "fixed"... WEAK.
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How would you net 200 from selling a phone with a bad esn?

jaypeezee said:
If it was a brand new unit as opposed to a refurbished unit then I would probably be more inclined to send away but that's not the case its a refurb.
And to everyone commenting on my title, it was only sarcasm.
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Well I just had that same thing happen to me about 3 weeks ago. Dropped it & shattered the screen. It took a couple weeks to get it because they are back-ordered everywhere, including Sprint/Asurion but they sent me a brand new phone, in new original packaging with new battery, charger, 8MB memory card...etc. Granted it came pre-updated with 2.2 so I lost root capability for now, but $100 got me a new phone.
Sent from my HTC Evo.

Where do people get the idea that the EVO has gorilla glass because it doesn't and I thought we all knew that and even if it did in the end its still glass and glass breaks.

Yeah...it was well documented before release that the EVO did not use Gorilla Glass.

Yep, I have the the very small scratches to prove it isn't Gorilla glass. I'm disappointed with that because my Hero had great scratch resistance. Anyways, people are right, this is the way the terms of the insurance work. We might not agree, but that's how business works.

jaypeezee said:
And to everyone commenting on my title, it was only sarcasm.
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Maybe i need to clarify the above.... I KNOW ITS NOT GORILLA GLASS and if it WAS, its not shatter proof - I realize that.
To the comment about dropping; 100% certain it was dropped right on the corner of the concrete/grass.
To the comment about how I would net $200... Simple;
File claim as lost - $100
Purchase replacement LCD/Digitizer from eBay $67
Repair $0
Sell on eBay with Bad ESN and advertise for use with Cricket/Metro PCS etc... $365ish
$167
- 360
------
$200 net profit* (estimate)

[Q] Insurance plans for new phones (EVO 4g LTE) No deductible plan found...

I had read on a recent RSS Feed that Asurion is upping premiums to $11.00 or more per month and deductibles are rising from $100 to $200.
This is awful. But, It seems that on wirefly, when you go to pre-order the EVO 4G LTE, they are offering insurance with NO deductible and only $7.00 or so a month.
Reference: https://www.wirefly.com/AdditionalD...c76&referringdomain=wirefly&agent=&viewmode=1
Is this a Wirefly only offer or is this how its going with everyone? (Sprint, Best Buy?) If this is the case from Wirefly only, then that might be a deciding factor for me...
Thanks!

I heard the new insurance changes are due to take effect June 6. Chances are, the info you read about is outdated and you would still be charged the same upped charges

ImaWinRAR said:
I heard the new insurance changes are due to take effect June 6. Chances are, the info you read about is outdated and you would still be charged the same upped charges
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As far as I can tell, Wirefly doesn't use Asurion. So whatever changes they're making shouldn't affect Wirefly's insurance.
I pre-ordered my LTEvo from Wirefly with no contract and got the Platinum Insurance package. I have a device on a corporate account which has no insurance, so this was the best possible solution. I had no idea such a plan existed. So now all I have to pay is $7.49 a month for my phone, and I have the peace of mind knowing that if I have issues (like I've had with the last several OG refurbs I've gotten), I can get a working "comparable device" as a replacement.
Thanks to sgt. slaughter for posting that Wirefly link in that other thread. I was worried when I couldn't preorder on the Sprint site without a contract that I'd have to wait until launch day to get it .
EDIT: Though I just noticed the Wirefly insurance does NOT cover liquid damage, which Asurion does cover. That seems to be the only disadvantage I could see .

Zagg (Invisible Shield) now offers a warranty. There is a $99 up front fee for two years of coverage which comes out to just over $4 a month (A $59.00 deductible may apply) the Zagg coverage covers water damage as well. I have been paying for the coverage on my Evo 3D and Evo 4G through sprint and have been thinking about trying Zagg out for the new Evo LTE I just ordered. It would save money in the long run.
http://www.zagg.com/store/services/zaggsafe/safe.php

Awesome to see you on board captain throwback
sent from 2yr old Evo on ICS

dixonwa said:
Zagg (Invisible Shield) now offers a warranty. There is a $99 up front fee for two years of coverage which comes out to just over $4 a month (A $59.00 deductible may apply) the Zagg coverage covers water damage as well. I have been paying for the coverage on my Evo 3D and Evo 4G through sprint and have been thinking about trying Zagg out for the new Evo LTE I just ordered. It would save money in the long run.
http://www.zagg.com/store/services/zaggsafe/safe.php
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This is interesting.
This is cheaper than the Wirefly insurance, but has a deductible (which Wirefly doesn't), but it actually covers liquid damage (which Wirefly doesn't).
The other difference is that the Zagg insurance doesn't cover a lost or stolen device, while the Wirefly insurance does.
Historically, I haven't lost my device or gotten it liquid damaged (except the one time I accidentally jumped into a pool with my Motorola V710 in my pocket), so I'm having difficulty deciding which plan to go with.
I'll probably just end up going with the cheaper option, but if I do that, I'll probably end up losing my device. And if I go with the more expensive option, I'll probably drop it into a puddle. Stupid decisions.

the insurance wirefly offers is amazing and been wanting to change my sprint pre order to wirefly but sprint wont cancel mine. bastard

Captain_Throwback said:
This is interesting.
This is cheaper than the Wirefly insurance, but has a deductible (which Wirefly doesn't), but it actually covers liquid damage (which Wirefly doesn't).
The other difference is that the Zagg insurance doesn't cover a lost or stolen device, while the Wirefly insurance does.
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Actually, the Wirefly insurance doesn't mention "lost". It only mentions theft. In fact, it speciffically states that if the phone was not secured (i.e. in your car with the door un-locked) it is not covered! No matter that it was stolen.
And, from experience, these companies make you provide a police report. So if you leave it on a bus or in your car and no window was broken, good luck collecting. No water damage, no lost phone, partial theft coverage, no thanks.

leebo said:
Actually, the Wirefly insurance doesn't mention "lost". It only mentions theft. In fact, it speciffically states that if the phone was not secured (i.e. in your car with the door un-locked) it is not covered! No matter that it was stolen.
And, from experience, these companies make you provide a police report. So if you leave it on a bus or in your car and no window was broken, good luck collecting. No water damage, no lost phone, partial theft coverage, no thanks.
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Nice observation.
I actually already cancelled the Wirefly insurance, and will be taking advantage of the Zagg offer instead, once my device arrives. Seems more likely that I'd accidentally drop my device in a puddle then I'd have it stolen directly off my person in a situation where I'd have to contact the authorities.

Captain_Throwback said:
Nice observation.
I actually already cancelled the Wirefly insurance, and will be taking advantage of the Zagg offer instead, once my device arrives. Seems more likely that I'd accidentally drop my device in a puddle then I'd have it stolen directly off my person in a situation where I'd have to contact the authorities.
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You are hilarious.
Sent from my lair.

Seriously? I hate this price jumps, freaking stupid. I'm going to look into that zagg plan.
Sent from my PC36100 using Tapatalk 2

I would rather pay Asurion 11$ with a 200$ deductible and get a new EVOLTE, than pay 7$ a month with no deductible to get a replacement phone that is not EVOLTE. There is a difference. You get what you pay for.

typhoonikan said:
I would rather pay Asurion 11$ with a 200$ deductible and get a new EVOLTE, than pay 7$ a month with no deductible to get a replacement phone that is not EVOLTE. There is a difference. You get what you pay for.
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Oh I'd rather have the Asurion insurance, but it's not an option for me, unfortunately. So I have to find a 3rd-party insurance plan that gives me at least some coverage.

Actually, the Wirefly insurance doesn't mention "lost". It only mentions theft. In fact, it speciffically states that if the phone was not secured (i.e. in your car with the door un-locked) it is not covered! No matter that it was stolen.
And, from experience, these companies make you provide a police report. So if you leave it on a bus or in your car and no window was broken, good luck collecting. No water damage, no lost phone, partial theft coverage, no thanks.
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Yes, I read the small print as well and don't think the Wirefly insurance is worth much.

(Q) nexus 7 insurance

Hey peeps! I'm getting a nexus 7 and I'm wondering of anyone is getting insurance on their device. I know it has the manufactures warranty but it doesn't cover things an insurance policy would. I'm thinking to get it insured.... .
Sent from my GT-I9100 using xda premium

androidkid311 said:
Hey peeps! I'm getting a nexus 7 and I'm wondering of anyone is getting insurance on their device. I know it has the manufactures warranty but it doesn't cover things an insurance policy would. I'm thinking to get it insured.... .
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I don't even know if you can just for something that costs $199. If you could, I don't think it'd be worth it. In my case, it would fall under my renter's insurance--although IIRC my deductible is around $200.

It's £60 here for an extended 2 year warranty including damage, not worth it for a £190 tablet.

jabsys said:
It's £60 here for an extended 2 year warranty including damage, not worth it for a £190 tablet.
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Yeah I've seen it for £40 for 2 years.. just as its budget not sure how long it would last lol.
Sent from my GT-I9100 using xda premium

i'll be registering it with my bank for insurance....£5 per month covers phone, tablet, keys, wallet, IDs and car breakdown so I'm doing it regardless of the price of the nexus 7

I wonder if it would be covered through Homeowners insurance.

You can take it to best buy and buy a protection warranty. Only thing is, for a tablet like this it costs 199.99. WTF! I'm not paying another 200 on top of the 250 I just paid. That's like paying for a $450 iP*d (had to censor or I would get killed ;p )

"extra" insurance is always a scam. (i'm talking for Europe). First you pay about 25%+ insurance fees and in case something happens you will pay "own risk/excess" and documentation costs. In many cases you'll pay within a year the full amount you need for replacing when something happens.
Never get extra insurance for something you can afford to buy a new one. Much cheaper in the long run!

What about a place like SquareTrade? They seem to offer good warranty for decent pricing
I just got a quote for a $279 tablet for $27 two year warranty.....

dbett4 said:
What about a place like SquareTrade? They seem to offer good warranty for decent pricing
I just got a quote for a $279 tablet for $27 two year warranty.....
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So a 2 year warranty costs $27? I wonder how many arms & legs the deductible costs.

Slap-Yourself :) said:
So a 2 year warranty costs $27? I wonder how many arms & legs the deductible costs.
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If it's one of their common covered issues there is no deductible.

Slap-Yourself :) said:
I wonder if it would be covered through Homeowners insurance.
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It should be. Check with your agent to be sure. Also check what your deductible is.
At least with my insurance, if I'd drop it and the screen would break, it would be covered. Some extended warranties will not cover, um, "user error" like that. In general extended warranties are a scam and a MASSIVE money maker for places like Best Buy.

Slap-Yourself :) said:
So a 2 year warranty costs $27? I wonder how many arms & legs the deductible costs.
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Square Trade's warranty's are awesome. My wife dropped her iPad 2 on a tile floor and shattered the screen. Square trade sent a padded box by next day air and paid for next day air shipping both ways. We got the box, they got it next day, it was repaired and returned on the same day the got it. We received a repaired iPad 2 in 3 days and it didn't cost us a dime extra.

btmec said:
Square Trade's warranty's are awesome. My wife dropped her iPad 2 on a tile floor and shattered the screen. Square trade sent a padded box by next day air and paid for next day air shipping both ways. We got the box, they got it next day, it was repaired and returned on the same day the got it. We received a repaired iPad 2 in 3 days and it didn't cost us a dime extra.
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so you're saying there is not deductible? and just pay roughly 25 bucks for 2 years of warranty?

I dropped my Transformer and cracked the screen about 2 weeks after I bought it. SquareTrade couldn't replace the glass within 7 days (this was when the Transformer first came out) so they sent me a check for $450 for replacement. I did have the accident insurance on it, and they were really great to work with. - sheureka

dbett4 said:
so you're saying there is not deductible? and just pay roughly 25 bucks for 2 years of warranty?
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Went to the square trade website and it's actually $60 for 2 years if you want coverage for drops, spills and other accidental damage. Still not bad of a deal.

No that's not bad at all. Idk of other places to get a warranty or else I would compare
Sent from my SCH-I535 using xda app-developers app

Sprint TEP insurance vs Geek Squad vs Squaretrade

I'm trying to figure out where to purchase my S4 for Sprint (Best Buy or Sprint). Insurance is my main concern, since sprint increased the monthly to $11 and deductible is possibly going to be $200 for incidentals. I say $200 because that's what the Note2 is currently.
Some of the things i noticed about Squaretrade and Geek Squad is they don't cover loss of phone, but do cover other incidentals. I'm not too worried about loss, more for crack screens.
Which insurance are you guys thinking of? I'm leaning towards GS or Squaretrade since the sprint TEP doesnt seem worth it with the high deductible.

http://squaretrade.force.com/support/faqArticles/If-I-file-a-claim-is-there-a-deductible
That may help...
Sent from my Nexus 7 using xda app-developers app

Just throwing this link up here. I found this being discussed in another thread a probably 5 or 6 months back. I bookmarked the link, but havent really looked into it myself (or any other insurance programs for that matter).
http://www.worthavegroup.com/cell-phone-insurance
Worth Ave. Group cell phone Insurance policies provide replacement cost coverage for a full calendar year, paid with an annual premium.
Each policy covers the cell phone for Accidental Damage such as drops and spills as well as Theft, Fire, Flood, Natural Disasters and Lightning Strikes. With a low $0 deductible and premiums starting as little as under $4 a month, this policy accommodates every budget. We cover NEW, USED and REFURBISHED devices.
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I ordered mine from Tigerdirect.com and picked up the insurance from them. $6.99/mo or $70/yr covers three full replacements per year with no deductible. covers damage, spills, theft, loss, etc
I saw that newegg is offering similar. Down side is that I'm having to wait due to the delays in stock.
Sent from my GT-P7510 using xda app-developers app

So Passport 2.0 has a deductable on repairs?

"PREMIUM PROTECTION:
Your free two-year protection plan covers unlimited out-of-warranty repairs like water damage or cracked screens. Just ship it to us, and, for a nominal deductible, we will repair and return the phone to you."
What does the Passport 2.0 warranty cover?
http://zte-iqorsupport.custhelp.com/app/answers/detail/a_id/4924/related/1
^^^
Read that link from the ZTE Website. I maybe miss understanding it but I thought cracked screens were covered....?

There's always a deductable. They can't have people just running around smashing their screens. There's labor involved fixing them.

jayb222 said:
There's always a deductable. They can't have people just running around smashing their screens. There's labor involved fixing them.
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They should make it more known though. HTC's Uh Oh! Protection replaces your phone if you crack the screen one time. I understand your point but most people do not know this nor do they let you know it easily.

I believe it's $75 for the deductible. It ain't cheap, but it's cheaper than a separate "oops" warranty. I suppose you could run it over with your car (accidentally, of course) in month 23 and get a "new" phone out of it. Not too bad for a deductible and no monthly or initial payment(s).

rczrider said:
I believe it's $75 for the deductible. It ain't cheap, but it's cheaper than a separate "oops" warranty. I suppose you could run it over with your car (accidentally, of course) in month 23 and get a "new" phone out of it. Not too bad for a deductible and no monthly or initial payment(s).
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Not a new phone, refurbished one.
And I think they do it only twice.

I called them before I ordered mine and here is what I was told by a very friendly young man. It's $79 deductible and they pay for the shipping there and back! Anything but loosing the phone they will fix or replace it. Also even if fixed or refurbished it is the original manufacturer that does it so I am ok with it.
I am paying something like $12.99 for Tmobile Assurance protection. Last week I dropped my unbreakable POS LG V10 which I hated anyways and the thig never turned on again. Small ding on the side and tiny crack yet it was dead. So I owe $400 still and had to pay Assurance $175 deductible for which I received a beat up LG V10 that looks abused as hell.
So I decided no more! I am selling it and getting the ZTE then I will cancel my Tmobile insurance and in 2 years the ZTE will cost me about $100.
I just have to not lose it lol.