Database Users

Screen issue

Hello Guys. I have a SGS for two days now and is great.
But whem i see the screen when it's turned off and it is under heavy sunlight, i see some gray horizontal lines in te middle of de screen.
There are very tiny but there are there. And you only see them under direct sunlight when the screen it's turned off.
Should i worry or i it's normal?
For the record, i never drop it or hit it with anything.
I would appreciate a quick answer to know if i have to return it or not.

Hi! I have a Galaxy too and i also have a horizontal lines and also it looks like the glass is scratched from inside. But that is only visible from direct sunlight and not in any other condition. I say this is pretty normal so you dont have to worry about that you just enjoy your super duper phone)).

Thanks for the answer.
But it doesn't look like like scratched glass, because there is one line that is wide than the other(a bit more) and perfectly rectangular.

Do they form a large rectangle shape? It's the motherboard or something visible through the screen, you can see it on any SGS. Nothing to worry about.
I asked the same thing on another forum and was told this.

I have the line too, but it ain't straight. Under heavy sunlight it's visible on a working screen as well. Don't know if this is normal.

Maddmatt said:
Do they form a large rectangle shape? It's the motherboard or something visible through the screen, you can see it on any SGS. Nothing to worry about.
I asked the same thing on another forum and was told this.
Click to expand...
Click to collapse
theres only one that has a ractangle shape, the others two are only lines
it could be the motherboard. i didn't think it about it.
Thank you very much for the answer.

Anybody else?

Incredible, i looked for this in direct sunlight and with a high lumen lamp but didn´t se any line or something. Now i used my 21 LED Lamp with very powerfull blue light and now i can clearly see a big box with strange lines on the top. Unfortunetley i cannot explain this XD. I will try to make a photo with my Cam and post them.
Ok, my cam cannot make a photo, the light of the ledlamp ist too powerfull and now the batteries from the cam are out of power... But it really looks like the motherboard of the phone. Just strange that i can´t see this in direct sunlight as others.

Someone in this forum says that is the motherboard through the screen.
Today i watched more closely and there a vertical line in the left side of the screen that connects with the other two horizontal line.
It has the form of a circuit. but i cannot confirm this. i need people who confirm this.
It is only visible in direct sunlight when the screen is off. When the screen is on, the lines dissapears. Even in sunlight.

I didnt look if my screen have some lines or not when turned off.. i dont care at all.. im just wonder why u call it as "screen issue" if u dont have problem with your screen when turned on at all..
Why people keep searching for some faults or some pathetic details.. and not enjoying their lovely device
These threads and finds just might fool more people and they will start searching for it aswell since they were happy at all..
just my opinion..

I' am really enjoying this phone, i am a former user of a N96, So believe me that i'am really enjoying my SGS.
Please don't get me wrong. I don't say that the phone has a problem. It's only a detail that caught my eye. And i want to know if it's normal. Thats all.

This is perfectly normal. rest assured.

Thank you guys for the feedback.
I'am still a bit nervous with this phone. I worked nearly three months to buy it. Paid $900 bucks for him (Unlocked). I live in Argentina and things here a bit overpriced.
So. you now understand the reason of so much questioning? And Jumpiness?

Damn dude was it worth it?
Sent from my GT-I9000 using XDA App

Every single cent.
If you had had a n96, you'd understand.

Double post
Sorry for the couble it's just to confirm that is normal on every SGS.
I searched it on google and find this:
http://androidforums.com/samsung-galaxy-s/140297-galaxy-s-transparent-screen.html
It results to be normal. It's just a circuit or a type of connector. Look the last picture.

[Q] Strange vertical lines on brand new device

Hi guys.
Just recieved my brand new Nexus 4. Haven't rooted anything yet but I can notice some strange vertical "lines" of no colour. You can just say they are present and they give some weird discoloration, seen especially in the Settings menu,
Also noticed that my Antutu 3.0 closed itself (dunno why... it's 2GB of RAM...) only once and after one of several Antutu benchmarks there were some red lines... rectangles or some other stuff moving across the screen while in multitasking menu.
Now I'm a bit worried aboy the lines especially. Does it mean that I've just got a faulty device
Please check your Nexus 4's: just set the brightness to maximum and go to the Settings menu. If you see such not moving vertical lines (they are slight but still enough noticeable to see!) please report.
I live in Poland and I really would not want to RMA it since I would have to send it back to US...
EDIT: To add, the lines are especially seen on grey background, if it matters. But I can barely see them on my main screen too... I've also thought about the protective foil which is still present on both the front and back of my Nexus, but I don't think it may be causing it...

That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.

LateNiteLife said:
That's almost a description of the digitizer grid. Normally if it's at all visible it would require direct sunlight at specific angles. It would appear as metallic dots in vertical lines that reflect the sunlight. Perhaps the digitizer got bonded to the glass incorrectly? Give it a few days and see, it's well known that some bonding issues stabilize after a short while. If it's still very noticeable and bothers you, RMA the phone.
Click to expand...
Click to collapse
I'm almost sure it's not digitizer. I've seen it a few times on my dad's Xperia Neo V, and it just looks totally different. Also, I really can't see any dots. The thing that bothers me is the lines seem to be standing in their place all the time... I haven't seen this yet on any phone,
But, as you said, I'm giving it a few days. Also, I'll compare the screens when my 2nd Nexus arrives, so I'll find out if it's an issue or is it just normal (if it really CAN be normal...).

not in any particular order. factory reset it. get z-device test from the play store and run a test on the screen. dont run benchmarks on this phone. many people are having issues. and dont overclock. people are bricking their phones. i think they overheat.

Shouldn't be anything to worry about

Anyone got these lines or am I the only one to worry about them... :/ ?

rabbit140 said:
Anyone got these lines or am I the only one to worry about them... :/ ?
Click to expand...
Click to collapse
Are you able to get a picture for us to see and compare?
I have lines, more like dots when angling the phone. They look like solar panel reflection, as a description. Only visible under strong sun light.
I also see rectangle impressions at certain angles;
-CC

Here it is.
They're a little less noticeable in reality (I wanted to show them clearly), but they are. It becomes really annoying especially on one-colour backgrounds (greys!) and when swiping screens from one side to another.
Maybe it will cure itself? I really wouldn't like to do an RMA since, as I already mentioned, I live in Poland, and it would be pain to send it back to US and wait another months for new one (likely with some issues too...).
Please report whether you've got these.
PS. I also see those rectangles, but only at a very specific angle, and these are really not noticeable at all. All that bothers me are these lines...

I also get these lines when I turn the brightness up high

So I guess I'm not alone with this (issue?). If anyone spots the lines please report. It's really important to me as I'll be living with this device for probably a year or so and I really don't want to know that my phone is defective...
It's so sad; except lines, the phone is absolutely perfect; no overheating, no earphone buzz (at least not noticeable during calls at all), no yellow screen spots, no flickering, decent battery life... And now this.
Crap. Maybe that's just another "Nexus 4 feature" ?

Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...

You're seriously whining about this?? Really?!

nbell13 said:
You're seriously whining about this?? Really?!
Click to expand...
Click to collapse
Not entirely. It becomes noticeable mainly in dark rooms, and I really like to browse the Web in my bed on my Nexus 4
I guess I am becoming used to it now. It starts to be less noticeable, especially outdoors where it can't be seen at all. So I'll just stick with that and probably keep the phone.

rabbit140 said:
Got my 2nd Nexus today and it's also got that strange banding. Guess it's somehow just normal...
Click to expand...
Click to collapse
I am experiencing the exact same issue you are describing and am worried myself. I just opened up my phone today. Did you end up RMAing the device? With people claiming that this is one of the best displays out there, it seems like more people would notice this problem, especially since it is so noticeable from the settings menu.

Here's a picture of the screen banding.

Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.

gagaohlala said:
Yeah same issue here guys ... Already some post about it. I'm used to see thèse now but very visible at high light and grey or setting background.
Click to expand...
Click to collapse
So do all nexus 4s have this issue or should we be RMAing our devices?

i have this too...
why does iPhone 5 get display from lg and dont have this issue but lg themselves do?
strangely apple can handle lg's screens better than themselves
kind of sucks...
this is one of those things that once you've seen it you cant unsee it
i also have a little bump on my aluminum bezel you cant see it but everytime i scroll on the left side on the screen i feel it...

So I guess the majority of Nexus 4 devices have that, but bany users can just not be aware of this issue.
That kinda sucks, but for this price... it's totally acceptable for me

Just like to say that I also have them, they are more visible at higher brightness.

[Q] Visible "cells" on screen even when the screen is ON

This is not about the tiny silver dots you can see in certain angles when there is glare on the screen. I sold my 8gb Nexus 4 and bought a 16Gb but the new phone that just arrived has a bunch of vertical lines with 3 small horizontal lines which I assume is the digitizer and it is a self capacitance circuit. The problem is that it is visible ALL the time, from every angle even in dark rooms and while the screen is on. My old 8Gb did not have this problem (just the silver dots), is this enough for an RMA? I'm trying to get used to it but it is really distracting. Here are some pictures:

I would RMA that, that shouldn't look like that.
Sent from my EVO using Tapatalk 2

Yeah, I'm going to call google and see what they say. Sucks though, the screen had great colors, FAST binned, and running stock got me a score of 19k in Antutu.

I can see that on mine too, it's the LCD matrix. Was similar on my One X as well before I sold it. Doesn't bother me one bit

It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.

Nuu~ said:
It's the digitizer. Nothing to worry about.
However, i don't see them when the screen is on.
Click to expand...
Click to collapse
I can see it if its a dark sceen, like if I pull down the notifications bar. What kills me is that my old rev10 Nexus 4 doesn't have that.

I emailed Google the picures of the screen and they said that it was defective and setup an RMA. Just wanted to post the result in case anybody has something similar. Thanks everybody.

I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
The replacement hasn't shipped yet, will let you know when I get it but this is most certainly a defective screen, the two phones side by side in the first post are both rev11 301k and both arrived about a week apart in february. One has the digitizer marks that are barely visible, only from certain angles(doesnt even show up in the pictures) and when the screen is off, the other one I can see them from 4 feet away. I have to agree on the colors though, the 301k has much better colors compared to my old 211k.

meranto said:
I have that too, but it doesn't bother me since I only see it on some angles with the screen off. Apparently, from what I understood, it is actually a sign that you have a newer type display without the 'washed out colors' issue.
Please post pics of your replacement N4 when you get it to see if it is any different (I'm somewhat sceptical), since I think many people have this issue.
Click to expand...
Click to collapse
Replacement just arrived, the digitizer is MUCH less visible. See pic attached.

Screen replacement

Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...

laboratik said:
Hi,
Dropping my phone was the worst thing that could happen with my phone.
I found someone who would do the screen replacement and after nearly two months he finally returned the phone two me.
At first glance it seemed ok but closer inspection have shown me that:
- the panel used was JDI instead of LGD so a japanese panel instead of the 'original' LG
- serious screen bleed contouring the whole screen
- highlights on the screen, points in the screen where I can clearly see the backlight being brighter than everywhere else
- luminosity is lower than the original.
The last two points are very annoying. I compared my phone with a phone displayed in a shop and I see that the screen on the shop's phone is brighter that mine, even without adaptive brightness and @ 100% luminosity.
Could this be due to different panel manufacturer (JDI instead of LGD)?
The screen bleed could be due to the screen being badly glued but I am not sure...
But the bright speckels are annoying also. In bright areas this is very much noticable, a white picture shows two small areas brighter which indicates to me that the back of the panel has something behind that 'pushes', hard to explain.
Anybody had similar issues or had his screen repaired?
You can see my issues in the attached screenshots...
Click to expand...
Click to collapse
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app

scottdanpor said:
I don't think your issues is the panel type, i replaced mine and got a JDI from eBay. I don't notice any difference from my old one, which was not JDI. I would say you just got a poor screen. Not the fault of the installer either, i would try to get hold of the screen seller, or just accept the loss and replace it again.
Sent from my LG-LS980 using XDA Free mobile app
Click to expand...
Click to collapse
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....

laboratik said:
I can agree that the panel type is not the culprit but the screen bleed is definitely the installers fault.
I am not very happy replacing it again as the total cost would mean that I could have bought a new phone for the same price...
My feeling is that the seller of the screen has delivered a used screen and damaged the silver back of the panel by removing it from the old device (the bright highlights could be from a prying tool used while recuperating the screen.). Too bad , lesson learned = do not drop the phone as the screen shatters very easily and when repairing, find a reliable repairsman...
Accept the loss seems to be the only option in this case...
Maybe I will have to disassemble/assemble the phone myself and do with with extra love and care and sense of detail....
Click to expand...
Click to collapse
Since the digitizer comes glued to the glass I'm more inclined to blame the screen/seller than the installer. But you know the saying... "If you want it done right...". All the best on getting it sorted and working properly.

uneven screen backlight...anyone?

Hi guys,
Anyone else notice any uneven screen backlighting? I read forums on the v20, and when reading back text on white background - while scrolling down to read more text I notice dark shades on the screen. I downloaded screen test and lo and behold...dark patch on my screen! I then sent it back to LG and assured me that they replaced the screen module and tested it and all 'voltage' was normal - BUT, dark shades were still present albeit in a different spot!
Can someone here please confirm if this is a normal thing for LG screen as I realise it is LCD backlit and not OLED hence a few bleeding / inconsistency of backlight would be present. Even though I have never experienced this on ANY of my HTC's which were all LCD screens.
cheers guys! sorry for the long post!

Yes, i have it too! H910 variant. Two dark/dim spots that run horizontal from edge to edge. Can be more noticeable/annoying in landscape view than portrait actually.
Exchanged one brand new H910 for another. Same problem. Both manufactured 12/16. Havent had this on any other LG Ive owned (RS988 G5, D850 G3, P930 Nitro HD) or Moto for that matter. Pretty bummed to have this in an $830 USD device.
Edit...seems like the issue can be excaberated by different viewing angles. Also, totally anecdotal, but i looked at my display at a stoplight (wearing polarized shades) and i noticed the screen looked unaffected by the shades compared to other LCDs (cars TFT nav screen, an eIPS tablet, etc) that i have in the car. Wonder if what we are seeing is some type of side effect from a polarizing filter, or maybe lack of, used with this display/panel?
Or, maybe these things are edge-lit and LG used an uneven arrangement of emitters. Not really sure.

Good call...I do think it may be the backlight being edge lit! which could only mean (maybe) the backlight has failed at some spots or LG engineers mis-formulated where to put the lighting. it is very sad to hear that this may not be an isolated problem.
I did however sent it back for repair and the technician advice of a NEW LCD module/screen fitted. was sent back to me the same day!! WOW! BUT...same problem but it a different spot.
If this keeps going I may have to consider a new device altogether!
Then im starting to hear crackling on both earpiece and speakers....but thats a different thread!
arrgg...

I began to notice this on my v20 that I bought at the end of December, at first I thought it was just viewing angle or I messed up the screen. However my mom just got a v20 and hers' has the exact same problem in nearly the same spot. I should add that my phone is an LS997 that is completely stock. Also @D0NZ which screen test application did you use to see the problem better?

I used an app called full screen test...its free and simple. I then took a photo of it with my old htc m8 then sent it to lg for review.

The V10s have this as well. Something to do with the backlight and 2nd screen. Kind of got used to it on my V10. Was hoping that would have been addressed with the build of the V20.
Sent from my LG-H901 using Tapatalk

But I still have that unwanted effect even if the second screen is off?

D0NZ said:
But I still have that unwanted effect even if the second screen is off?
Click to expand...
Click to collapse
I think so. On the V10 it was really noticeable when the main screen went into immersive mode and the 2nd screen went off.
Sent from my HTC M8 using Tapatalk

this to me is a deal breaker! I read a lot on my phone, tis why I got a large screen! If this is the 'norm' for a flagship...
I pretty much think its unacceptable. They produce their own screens and cant get a flagship right? hmm...which phone to replace it with now that is available locally (for me that is down under)

So here are some pics I sent LG originally!

D0NZ said:
So here are some pics I sent LG originally!
Click to expand...
Click to collapse
Looking at your grey screen, those bands/dim areas are in the exact same locations on my device (and my prior V20)! It must be inherent to this panel. You said the bands/dim locations changed after LG swapped screens/devices for you though?
Either way, it is a bummer. I'm still undecided if I should return mine as well, or just live with it. Almost every recent device has some quirk to live with it seems. I recently traded a Samsung Galaxy S7 that had a beautiful AMOLED display, but the device picked up scratches (on the display *and* body) like I've never seen before. I even took a look over at the dark side (Apple), and they seem to be catching flak for overheating and camera problems in some iPhone 7 devices. Sigh.

I have it on one corner pretty bad, is this because of the IPS screen and how the frame of the phone is pressing on it?

myiphonebroke said:
I have it on one corner pretty bad, is this because of the IPS screen and how the frame of the phone is pressing on it?
Click to expand...
Click to collapse
I think its to do with backlight distribution tbh. Ive had a number of HTC's and NONE of them had backlight distribution issues. Im now wondering IF a 3rd party screen module would be better than the original LG produced? OR...if this is an isolated issue only on some devices. My device was manufactured Nov 2016. Maybe a later produced model has better screens? Anyone with a newer produced V20 care to share?

I think its the placement of the 2nd screen backlight. Ill try to find the thread. Someone with a V10 explained it last year.
Sent from my LG-H918 using Tapatalk

Here is the post I remember from the V10 forums that seem to make the most sense regarding backlight being uneven.
https://forum.xda-developers.com/showpost.php?p=64236798&postcount=45

Both my replacement V20 and original V20 have uneven screen backlighting (at least the replacement has a better back cover mechanism). There is a dark spot in the middle of the status bar on white (or lighter) screens. What is weirder is that it is the exact same pattern and location as the first one. It is present in both stock and LOS. I suppose I'll just wait around a year and warranty it out then because I just want to start using the phone. I included an image for people that were curious how it looked.

^
I think I can live with that...as in...the dim sections are on the edge of the screen. Mine was in the middle of the screen which i cannot stand!
I have sent the replaced screen NOT to LG but to the place where I bought it.
They said that the repairer that LG told me to send it to was the last on their system as 'reliable'. The store said that they will deal with the repairer and LG. I kind of hope the worst happens and they just offer me a refund or a total replacement - but I doubt that would happen!

UPDATE: so i sent it back to jb hifi, on the report, they can replicate the issue. On the repairers report - they couldnt
SO i get it back with all the 'test' that they have done on it being to manufacturer's specs.
Which i think now...was never good to begin with
Too bad i cant unsee what i can see...sux...I wonder if AMOLEDs have these issues? Anyone care to elaborate?

I have this issue with my LG V20 -- only when viewing photos
I have this issue with my LG V20 -- only when viewing photos - see photos -- screen has two long bright lines.
See attached photos - lines are not on the photos themselves --it is just in the backlighting -- and the lines are not there when viewing websites or if testing the screen with an test app. Please cut ans paste links to see photos - remove blank area after http -- I can't post links till I have 10 posts on this site - if any kind poster could repost so others can see them that would be great!
http ://oi64.tinypic.com/24q96aa.jpg
...and these lines stay the same even when you enlarge the photo...
http ://oi68.tinypic.com/331oj0n.jpg

I have the same issue below secondary screen. Only noticeable on white background. Doesn't ruin reading books, it's there, but minor. I have dual sim variant. I'd be very upset if I paid launching price. All those things you only find out when you get the device.