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Does anyone else have trouble with T-Mobile reception in office buildings? In particular concrete block buildings.
The reason I ask is because I have good reception most places in town. However, when I go in one of our office buildings, that is primarily concrete, I have no service. But always had AT&T service on my iPhone. In my office (different building) I get good signal, but I have a lot of windows.
T-Mobile has just added coverage in this area in the past 6 months and just launched 3g in December.
Same problem for me.
TMO + N1 = serious problems with 3G right now. checking out the google phone support forums says that they are aware of the problem, and are looking for a fix.
Even if other TMO phones have good signal using the same SIM in a separate phone, the N1 is experiencing issues.
No problem at all in Chicagoland. I was all over the place today and yesterday. Only lost a spot in one pace. Known issue with ALL carriers. In between 2 lakes in the middle of forest preserve. No cell towers around. No complaints. No more drop calls like AT&T.
Every phone I've had on T-Mobile has had low reception in certain stores like Target or Macy's.
timothydonohue said:
TMO + N1 = serious problems with 3G right now. checking out the google phone support forums says that they are aware of the problem, and are looking for a fix.
Even if other TMO phones have good signal using the same SIM in a separate phone, the N1 is experiencing issues.
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I am not actually having the 3g issue that seems to be going around. My problem is that I loose all reception in buildings.
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
timothydonohue said:
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
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Most older facilities just act as huge Faraday cages. Its fun when you work for a wireless engineer and your building was built in the early 40s and everything is just screwed up when you want to do large scale tests.
timothydonohue said:
LOL, well, that's just the way it's gonna go with radios. some companies have bouncers inside certain facilities that facilitate reception, other's wont. the hospital in which i work has sprint relays all the way through it. most other devices wont' work, because it's inside of a big metal and brick structure. just the way radios work
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Read all the way through to see if somebody was going to mention repeaters and how generally cell's shouldn't work in big building without 'em. Looks like you beat me to it. lol
iVisionX01 said:
Every phone I've had on T-Mobile has had low reception in certain stores like Target or Macy's.
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They want you to buy more and talk less lol.
david1171 said:
They want you to buy more and talk less lol.
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Well I found out how to talk more for free. Thanks to sipdroid, gizmo5, and google voice. Now when I am in this office I receive my calls on the sipdroid client, which integrates very nicely.
My G1 was great @ my job, but the nexus is kind of a hassle when it comes to having extended conversations there. Keeps cutting in and out. I have so much trouble making clear calls, although 3G works great...
Nope. No problem here in NYC. I work in an old renovated factroy building and those are pretty solid buildings with plenty of concrete and even going into the service elevator I still have 2-3 bars and 3G. Not sure where eople who are complaining about their reception but traveled to several major cities and never had a problem...San Fran, Boston, Chicago, Santa Fe...I can still hear ya.
I am in east Texas where T-Mobile's footprint is small. When the G1 came out I ordered one, but had to return it and cancel service with T-mobile because of their service. They only had gprs in town and absolutely nothing outside of town. Before ordering the N1 I double checked all of T-Mobiles coverage maps and it indicated that there had been vast improvements in coverage, and they launched 3g just before Christmas. So I bought the N1. I get good coverage in most areas of town, but there are a lot of dead spots. If I have 3 bars or less outdoors, walking indoors completely kills my signal. I have noticed that for some reason T-Mobile's signal does not penetrate buildings as well as AT&T's signal. I came from an iPhone 3g, and always had full signal in these buildings.
Also, there is absolutely no Edge on T-Mobile's network in East Texas. It is either 3G or gprs. And the 3g is quite slow (300k max) compared to AT&T 3g speeds (avg 1Mb). In the first 14 days I did not go any where but my main office, which is a stone's throw from a tower, and home, so I did not notice the coverage issue. I saw Edge once while roaming the other day, that is it.
In Houston Downtown I have trouble with reception in buildings. AT&T had issues too, but it doesnt seem like they were as bad.
What pisses me off is when I am in a phone call and the N1 switches from 3g to edge I lose the call.
especially from a g1 user's perspective, for me it seems the slide has noticably worse 3g reception; anyone else notice the same?
Yes it does, I'm sure t-mobile will send out radio firmware updates as they did for the g1. I know the last one gave me a big boost. For now you can choose for it to use 3g only and you'll see a lot less dropping to edge, I have mine set like this and sometimes have very low signal but haven't found a spot yet where it was completely dead.
Hmm, that's weird. I used to have the G1 and as soon as I clapped my hand due to my phone getting atleast 1bar of 3G signal it would drop to E. Which meant me not clapping anymore. But with this phone I am clapping once again.
turboyo said:
Yes it does, I'm sure t-mobile will send out radio firmware updates as they did for the g1. I know the last one gave me a big boost. For now you can choose for it to use 3g only and you'll see a lot less dropping to edge, I have mine set like this and sometimes have very low signal but haven't found a spot yet where it was completely dead.
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Click to collapse
as I understood the g1 radio update mainly made the phone hold onto a weaker 3g signal longer rather than any substantial improvement in overall reception; where I work I get no signal at all if I lock 3g only whereas with my g1 I had nearly 100% 3g uptime, the g1 might not have been state of the art but it's cell radio sure was pretty impressive compared to every other phone I've owned
i get better reception than what i did with my mytouch 3g and way better uplaod and download speeds to
N1M1TZ said:
Hmm, that's weird. I used to have the G1 and as soon as I clapped my hand due to my phone getting atleast 1bar of 3G signal it would drop to E. Which meant me not clapping anymore. But with this phone I am clapping once again.
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I second this, my G1 gets crappy 3G reception even on the most recent radio. I'm picking up my MT3GS tomorrow.
My G1 was next to my old Razr in having near perfect signal. My slide drops out of 3G quite often, even at my house sitting right next to my wife with my old G1 that is still on 3G.
I've noticed this. It seems to have horrible horrible 3g reception. I was in a tiny guard shack, maybe 10'x10', walls were thin, and most of the side walls were made of glass patio doors. Inside the shack I would get E all the time, I could literally step 6" outside of the shack, right on the curb, and I'd get 4 bars of 3G.
in my building i get 3g in the elevator, must be practically living right under a tower!!
my AT&T phones used to drop the signal as soon as the elevator doors closed.
Upstate NY here and I'm getting the in/out 3G with Tmo, wish they would get their 3G working right before even trying to consider releasing 4G (as I was told by a rep)
My phone can drop in and out of 3G and 2G. If u put the phone on wcdma only it doesn't happen. Mine will hold 3G all day long without a problem and it downstairs burn as much battery either.
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Sent via the XDA Tapatalk App
Sorry double post
a few question:
Does anyone know when the radio update will be available?
How does one go about getting the radio update?
Will the radio update work on a rooted phone?
Thanks.
Really??
Are you kidding me??!! I am so surprised (and disappointed) to read this.
First, the Nexus One, then the HD2 (which I owned), and now the MyTouch Slide?? I think I even heard that the Incredible having these issues.
What is it with HTC phones losing reception?
It's one of the reasons (but not the only one) I returned the HD2. I've been strongly considering the MyTouch Slide, but after hearing this, I have to scratch it off the list until/if/when they fix it.
For those who already own this phone, I sincerely hope they fix it for you.
I've noticed weaker 3G speeds also while at work. I've just activated wcdma only it's a lot better now, but I'm at home right now, so I'll post an update tomorrow to see of it is better at work
Sent from my T-Mobile myTouch 3G Slide using XDA App
I've noticed it really sucks. I'm sitting in my kitchen right now, where I always had a strong 3G signal on my G1, yet now I don't have one. If Tmobile doesn't fix this soon, I'm considering canceling my contract and going elsewhere.
Ive been having issues for the past 2 months or so (dating back to the G1 btw) where Id be on 3G with full service surfing the internet then everything would stop loading, Id drop down to GPRS and it would stay like that for a few minutes. Then 3G would pick back up again.
Ive been having that issue ever since they started rolling out HSPA+. The TMO reps keep saying that it shouldnt happen, but it is. And not just on my phone. My brothers G1 and now his slide did the same thing and my friends MT3G did it as well.
And this issue isnt in a localized area. Its happening all over VA. Im a roving technician and I get this issue wherever 3G is. If the area only offers Edge, I dont have any issues. When the 3G holds though, its decently quick (check signature).
/rant
Thongvilay said:
Upstate NY here and I'm getting the in/out 3G with Tmo, wish they would get their 3G working right before even trying to consider releasing 4G (as I was told by a rep)
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Tmobile isn't releasing 4g, is expanding its HSPA+ network, which is technically faster than 4g. Be careful when you ask the reps anything. I have had reps tell me things that I know for a fact weren't true but majority of them don't know any better.
Sent from my T-Mobile myTouch 3G Slide using XDA App
laphoneuser said:
It's one of the reasons (but not the only one) I returned the HD2. I've been strongly considering the MyTouch Slide, but after hearing this, I have to scratch it off the list until/if/when they fix it.
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Take what you read here with a grain if salt. Yes some people experience some 3g coverage issues but that doesn't affect everyone and there are a lot of factors to consider. Nonetheless, if you scratch this phone off your list, you'd be missing out on a great device.
Sent from my T-Mobile myTouch 3G Slide using XDA App
forgot about this thread... turns out due to some strange coincidence at the time I first bought my slide the cell tower where I worked went on the fritz and the tech people weren't updated on it yet. I have 3g again at work but still notice that I drop to edge a bit more often than with my old g1... and the data works absolutely horridly on edge with latency issues and timeouts that the g1 never did. oh well, still a solid device although I have my upgrade credit saved for whatever emerald/vision/vanguard madness TMO has planned for this fall
Okay, so I'm on the T-Mobile USA network. I've had a Dash 3G for a long time, and I've recently picked up an HD2. My Dash 3G gets full bars in my house, no matter where I am. But when I put the SIM card in the HD2, I'm lucky if I get any service at all. If I so much as LOOK at it the wrong way, the signal dies completely.
Is there a definitive way of increasing the antenna reception, or is the HD2 just like this all the time? Or is it just my phone? Is there a specific radio people have tried that have improved reception (I'm in Utah, if that makes a difference)?
Sorry, I'm still way new to all this flashing and stuff.
(I also posted this in the HD2 Q&A board, since I didn't know if the version of the phone would make a difference. It IS a TMOUS version.)
Im my experience...the HD2 actually has EXCELLENT recption compared to older HTC devices...so it may just be your phone. If it's fairly new, maybe ask T-Mobile for a warranty replacement.
same issue
I have had the same issue since i brought my HD2 home. My roommate has a new G2 and gets full signal as there are 3 Tmo towers within 1000 feet of my house. Yet I barely get 2 bars and most often, none at all. She gets "lol4g" throughout the house while I barely get it when outside, pointed at the tower holding onto my tinfoil hat.
HTC HD2 TMOUS
WinMo ver: CoreCell 4.2
Android: MattC leo + Froyo /w sense 1.8
Radio: 2.10.50.26
I have reloaded every version of the readio and nothing is making it better. When I went to TMO, I had full signal sitting in their store so they pretty much didnt do anything but soft reset the phone.
So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
look into getting a signal repeater or something
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models: http://www.amazon.com/s/ref=nb_sb_noss?url=search-alias=mobile&field-keywords=zboost+tmobile&x=0&y=0
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
I too have issues in buildings not necessarily my house but businesses
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
cpcrazyfly said:
This is a T-Mobile issue. Not a nexus issue. Also is not a new issue.
Sent from my Nexus S using XDA App
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Technically correct, but if the Nexus S is your first T-Mobile phone, you might not know this. It would be easy to think the NS has a poor antenna. It's a valid question to ask, in my opinion.
redhatyellow said:
So I got the Nexus S yesterday and LOVE everything about it.
I'm unable to get any acceptable reception inside my apartment (on the lowest level of a three story complex thats surrounded by other apartments).
I live in Hermosa Beach, CA and TMO says I have good coverage here... and they're right... because once i walk outside I'm blazing... like literally once I'm outside my door... what gives??? How can I go from 3G 4 bars lit up in green to that stupid EDGE with one bar... lucky to be green... or no reception at all.
Will I be stuck with not being able to use my phone inside my apartment? I called TMO and they are sending someone out here to check the reception I guess... but I'm stuck using WiFi inside my apartment without being able to use the phone.
Anyone else experience similar issues like that? My sprint phone never did this.
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This is just a fundamental issue with the frequencies t-mobile uses for their 3g network, 1700 and 2100mHz. Those have poor building penetration vs for example lower bands like the 850mHz on ATT which penetrates buildings much stronger. It requires them to build towers closer together but that isn't always possible, its hard enough to get towers up as it is.
This is one reason I've tried to stay on ATT 3g as their 3g band performs much better in these situations, when its available.
distortedloop said:
T-Mobile definitely has issues penetrating buildings, in my opinion. Both my home and one of the two work-sites I frequent are almost dead-zones on T-Mo.
I purchased one of those zBoost cell repeaters for my home, which greatly improves reception, but you need to be able to run a cable to an outside antenna for best results.
Here's an Amazon link for a starting point to different models:
That said, it's ridiculous to have to pay $250 to get your cell signal. I only did it because the one I got does both AT&T and T-Mo frequencies (not T-Mo 3G, though) and my AT&T phones can get signal inside the house, but just barely.
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Do you think TMO will provide this for me? Have people got TMO to do this before?
And yeah, I know this isn't a NS issue... I LOVE THE NS -- MY FAV PHONE OF ALL TIME!!, but i am new to TMO and love them as well EXCEPT for inside my house !!
Has anyone ever got TMO to provide better reception inside their home?? You would think they would provide people with like wireless routers for their homes!
I had the G1, Nexus One, G2, and MT4G before the Nexus S and have to say that the Nexus S gets hands down the best reception in my apartment.
The G1 was worthless, the N1, G2, and MT4G were pretty much on par but only got reception in certain parts of the apartment which means I couldn't move very much when on the phone (unless when on wifi calling of course).
The Nexus S has reception everywhere in my apartment with superior call quality throughout. Very impressed with it so far. T-mobile still sucks inside buildings but you're better off with the Nexus S than other T-mobile devices.
Sent from my Nexus S using XDA App
find another place lol
why you are living deep down under. afraid of nuke or something ?
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
redhatyellow said:
Also, I live in Los Angeles and we've been having lots of rain here... will that affect reception at all?
And what about femtocell technology? Does TMO use it??
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Im about an hour away from you and the rain is horrible but i havent had any issues...
and I dont think they do
LOL! I cannot stop laughing reading this comment
ll_l_x_l_ll said:
find another place lol
why you are living deep down under. afraid of nuke or something ?
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Rain seems to be affecting my T mobile service, I'm in the valley and areas I normally get 3g on have been edge or no service since the rain storms began.
Sent from my Nexus S using XDA App
Hopefully someone will port the tmobile wifi app to the nexus s. I may return mine and wait for it because I don't want to keep switching phones at home because one has the ability for wifi calling and the other doesnt.
Also I have tried sip calling to no avail on both nexuses.
Sent from my Nexus One using XDA App
Rain is known to sometimes cause interference with reception; I notice this as well in NYC. I have noticed that the Nexus S is pretty good at keeping the signal alive, certainly better than my N1 or Vibrant.
To improve your reception, set the phone to airplane mode and then turn it off a few seconds later to get the closest towers. Also call 611 and ask them to reset your phone on the network from their end. Surprisingly, this sometimes does help. As someone said previously, the higher the band (2100 mhz for Tmo 3G), the worse penetration is unfortunately. I think Tmo stopped selling their repeaters earlier this year or last year (hotspot @ home).
I tweeted on Sunday my dissatisfaction with T-Mobile service. I was 75' outside one of their own stores in an area marked as 3G on their maps, couldn't get data at all inside another store, couldn't get better than EDGE outside in the parking lot.
Their reply was to try a new SIM. The SIM I have is from my N1 original, it's not even a year old. Anyone think it's worth the effort swapping? Do SIMS actually "wear out" that fast?
I suspect that's one of those "we don't really have an answer or fix, but give the customer something to try so we look proactive" kind of answers. LOL
have you tried setting up SIP + GVoice over Wifi?
This doesn't resolve the tmobile issue, but at least you can make and receive calls on wifi without eating up your minutes...
It's not ideal, but it works.
http://forum.xda-developers.com/showthread.php?t=877879
My friend had this problem with his ATT phones. He contacted them, *****ed, and they set up one of those repeaters in his apartment. He's the only one that could log into it and set up a filter to use only phones he registers. Maybe you can talk to Tmobile about this, though I'm not sure if they're eager to give everyone these things (or if Tmobile even gives them).
hey
i have a nexus 4
and when my room in the house the reception fades like ****
i was wondering if there's any way to place an external antenna in the window and connect it to the phone when I'm in the room
is it possible?
where can i find such item?
thanks
Ariel
Amplifier
arik100 said:
hey
i have a nexus 4
and when my room in the house the reception fades like ****
i was wondering if there's any way to place an external antenna in the window and connect it to the phone when I'm in the room
is it possible?
where can i find such item?
thanks
Ariel
Click to expand...
Click to collapse
You can buy an amplifier but they run for about 300.00 euros.
If your issue is the carrier, your gonna have to change it if your want more bars.
There is a post about this issue here: http://forum.xda-developers.com/showthread.php?t=2036059
Another solution is a carrier amplifier:
If your on T-mobile: http://t-mobilescoop.com/signalbooster
If your on AT&T: http://www.att.com/standalone/3gmicrocell/?fbid=_nOhLzaqTDI
Hope the info helps you out.
I've noticed the same thing with both my Nexus, our old phones didn't seem to lose signal as bad inside. I've wondered if I switched to a different modem would improve this.
hey
thanks for the fast response
actually im not from the united states so AT&T & Tmobile aren't quite gonna help me
anyways
I'm looking for something like these repeaters you gave but they're quite expensive and im doubtful my phone operator owns them.
plus they aren't gonna fix any reception in my area.
I've been wondering if there's a possible way to extend the antenna instead of the signal so the signal will be received better DIRECTLY into the phone without any other means such as repeaters (just like what you can do in WIFI networks , when you can connect a wireless network card with a long antenna).
Well in no way am I a communication specialist, but from what I remember higher frequencies (which are being used to broadcast data services) have a harder time getting thru walls and such. Voice communication are broadcasted on lower frequencies so theoretically they have a deeper penetration (lol) in the buildings. Try in the wireless&network settings navigate to mobile network and choose use only 2g network. It could help if you live relatively close to a tower. The downside is that you lose high speed data connection but if you're home then you're probably on wifi anyway. Now this is only theoretical and there are a number of things that come into play when we talk about cell phone reception, this being one of many. Try, it might help you a bit but that's not a guarantee.
Sent from my Nexus 4 using Tapatalk 2
What about changing the Provider? Did help me a lot
Sent from my Nexus 4 using xda app-developers app
My whole house is a dead zone with a weak signal outside as well ( 95 dBm / 8 asu ) I bit the bullet and purchased a Wilson signal booster model 841263 with directional antenna. It was expensive but it worked! I can now use my phone anywhere in my home with up to 67 dBm at best, funny thing is that I have an old lg p500 and the signal is WAY better than my nexus4..go figure! They wanted 660$ Canadian at the telus store but I got mine from amazon for 357$
sent from my N7 :smokin: