The Sprint Headache Begins... - EVO 4G General

So before this point I have NEVER had a problem with sprint.
Like a normal EVO fanboy I was dying just to pre order my EVO LTE. May 7th came around and i quickly went to sprint.com to pre order. *click, click, *click*
My HTC EVO 4G LTE was pre ordered! Wait, the total is $245.74
A few hours passed and I kept seeing how this site "wirefly" was selling the EVO LTE for 150 bucks with no sales tax and free shipping! I was kinda eh about it because i never heard of the site.
A few more hours passed and saw that the price on wirefly dropped to 119.99!! what a deal! if i would to cancel my order with sprint id saved over 100 bucks!
I quickly call sprint and have been calling sprint. EVERY agent i talk to they tell me i CAN NOT cancel my pre order, the only way i can cancel it is when its about to ship and i have to "refuse" the shipment.
I have called them over 10 times now with each time having a different agent every time, still no luck with this.
Has anyone had any luck with canceling the pre order from sprint??? If so, what was your trick?? I even pulled the "I have been a loyal customer for sprint for over 7 years now"

Sprint customer service reps don't even work for sprint. I have had just about lost my mind until a tech at a corporate store told me they are in a call center some where and have no idea about the phones,and can't do anything that their contract won't allow. Your best bet is live chat on the web site. Once the pre order is made they pay the manufacture ahead of time so you really can't cancel your order. If you refuse your order it will take a looooooonnnnnggggggg time to get your money back.
You miss 100% of the shots you don't take.....Wayne Gretzky....

i was thinking of trying the 100% satisfaction guarantee method.. its a long shot but they guarantee if i dont like i can return it

I had the same problem with a phone I ordered, then decided I didnt want from an actual Sprint store...I had to wait for it to come in and refuse it, it was a headache, but only because I had to wait a few days for everything to play out.
Not sure about wirefly, but usually when you order from sprint online, the activation fee is waived...(could save you some bux!)

$119.99? I pre-ordered yesterday for $149.99 from Wirefly. I think they have a pre-order price match guarantee though so I might have to call them.
Also, Sprint has to charge sales tax because they have brick and mortar stores in your state. They also add in the ridiculously high sprint activation fee that you will still have to pay for separately if you order from Wirefly. Still, you save $50 and some sales tax if you pick it up from Wirefly.
If I were you, I would order from Wirefly now if you're that antsy about it. Refusing the package is perfectly acceptable. Worst case, you miss the shipment, but you bring the un-opened box to UPS, USPS, FEDEX or whichever company shipped it, and they shouldn't have a problem letting you refuse it.

Warrior 3000 said:
Has anyone had any luck with canceling the pre order from sprint??? If so, what was your trick?? I even pulled the "I have been a loyal customer for sprint for over 7 years now"
Click to expand...
Click to collapse
I hate to quote myself, but few people have had luck. So I tried again today.
Rep transferred me to escalations and they cancelled my pre-order hooray.
This after I had called another number yesterday, only to be told i had to wait for delivery. Guess that was a lazy lie on the reps part.
Only difference between yesterday today, that I could possibly think of was. When rep asked for reason for cancellation, I said "found lower price" yesterday. Today I said "I just changed my mind". I doubt this made a difference, but doesn't hurt to say it. Personally, I think it was the different number I called or the rep escalating me to escalations.
I already received the cancellation confirmation email.
Now the only downside is the rep said, it will take worst case 10 days (could be less) for the upgrade to be reset back to your account. I am gonna be trying to get this wirefly deal in the next few days. Hopefully, it doesn't go away.
Click to expand...
Click to collapse
From this thread (maybe mods should merge these two threads?)
http://forum.xda-developers.com/showthread.php?t=1641750&page=4

kevinsalterego said:
$119.99? I pre-ordered yesterday for $149.99 from Wirefly. I think they have a pre-order price match guarantee though so I might have to call them.
Also, Sprint has to charge sales tax because they have brick and mortar stores in your state. They also add in the ridiculously high sprint activation fee that you will still have to pay for separately if you order from Wirefly. Still, you save $50 and some sales tax if you pick it up from Wirefly.
If I were you, I would order from Wirefly now if you're that antsy about it. Refusing the package is perfectly acceptable. Worst case, you miss the shipment, but you bring the un-opened box to UPS, USPS, FEDEX or whichever company shipped it, and they shouldn't have a problem letting you refuse it.
Click to expand...
Click to collapse
apperntly there are 2 links to pre order the LTE EVO ...
one is 150...
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=21427_74dccfae2e2a42809e3bef5c94f10e8a
this one is 120.
http://www.wirefly.com/eCommerce/SpecialOffer.aspx?cid=26987_208abf5194364182a067e0cfb91fa551
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First link is just their general site price of 150. Second link is Family and Friends for 120.
So updating my previous statement, I checked my upgrade status on wirefly. I was eligible, so much for ten day wait. More like ten minutes.
I just placed my order on wirefly for 120. Lets wait and see what happens.

Couldn't you call the credit card company and cancel the payment. Isnt Pre orders usually charged around the time its shipped?
Sent from my White Evo 4G

Nah..I just went to the Sprint store and placed my pre order there, done deal.
Sent from my Transformer Prime TF201 using xda premium

I assume going through wirefly for an upgrade phone won't affect any current discount on your account? I got my 3D last year through studentrate and have been getting 23% off from that.

Related

getting my sprint evo 4g delivered tuesday :)

http://item.ebay.com/160436949652
wonder how he got his hands on it, anyone have any ideas?
WOW you just way overpaid. You should have at least shopped around, they have been selling for 450-550 all day on ebay. Craiglist too. He got it from the Google I/O event.
itzjonjon69 said:
http://item.ebay.com/160436949652
wonder how he got his hands on it, anyone have any ideas?
Click to expand...
Click to collapse
Got it at the Google I/O most likely.
Congrats.
It's ok because i had actually pre-ordered it at best buy and $599.00 is retail without tax! So $675.00 shipped and bing.com rebate back is cheaper
if u buy at sprint its $450
and at radioshack its $499. Hope you enjoy your phone! hope it doesnt get lost or stolen in the mail.
extrafuzzyllama said:
if u buy at sprint its $450
Click to expand...
Click to collapse
can't do that, i'm a sprint advantage club member
LOL, I was watching that one. There's another one that ends in less that an hour and a half but I'm going to let that one slide by too.
I've finally decided to wait stoically like most of us here.
rekphiv said:
and at radioshack its $499. Hope you enjoy your phone! hope it doesnt get lost or stolen in the mail.
Click to expand...
Click to collapse
Awww, did you get outbid? (kidding!)
Have fun. Enjoy the 30day free unlimited everything while you can. before you have to add $10 to your bill plus $30 if you want to tether
i got lucky and found someone on craigslist in the LA area for 600 cash if you guys are in the hood check it out I had a few responses to my ad got my hands on it now boy oh boy am i stoked
I also overpaid but I knew I was doing so. I just want it that bad. It should arrive in under an hour! yay! Now, this is also a Google I/O device. Does this 30 day unlimited thing include unlimited tethering?
WOW whata lost for the people who spent over $450 while it'll b in sprint store $450 in june 4th.people r so impatient over a device or jus have to much money.
Mine comes on Wednesday.
GHOST99K said:
WOW whata lost for the people who spent over $450 while it'll b in sprint store $450 in june 4th.people r so impatient over a device or jus have to much money.
Click to expand...
Click to collapse
being that it comes with a months free unlimited service, he didnt really overpay by that much and he wont have to sign a new contract or renew his original one. not really that bad of a deal if u do the math..............................
chuckhriczko said:
I also overpaid but I knew I was doing so. I just want it that bad. It should arrive in under an hour! yay! Now, this is also a Google I/O device. Does this 30 day unlimited thing include unlimited tethering?
Click to expand...
Click to collapse
Yes. Free unlimited tethering, calls, data, and messaging. Pretty much anything except international calls. The trial runs out June 20 according to the Sprint flier that came with it.
I pickedi t up today at 10AM! First impression when i opened the box was holy **** thats a big screen, so far i LOVE the phone its sleek the screen looks amazing and is SUPER fast absolutely no lag. Now i can have a phone that'll make people with iPhone's jealous!
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For what he paid he definitely overpaid. Retail is $450, so he paid $225 to get it less than two weeks early. He could have gotten the hotspot for more than 7 months for the same amount, or put that towards two years of the extra $10/mo. Either way, he better be totally happy with his purchase.
I get mine this Friday. I see you have that Google I/O informational form in your pic. Is that included in the phone's packaging?
The reason i ask is because I asked my seller about that form and he said that he didn't have it. he said that it might be packaged with the phone itself. He never opened the phone's packaging. So I told him that I'd just find out when i receive it.
ilkhan said:
For what he paid he definitely overpaid. Retail is $450, so he paid $225 to get it less than two weeks early. He could have gotten the hotspot for more than 7 months for the same amount, or put that towards two years of the extra $10/mo. Either way, he better be totally happy with his purchase.
Click to expand...
Click to collapse
Well it depends on where he would have gotten the phone from. Sprint $450..you can say he probably overpaid, $500 RS....you can say he overpaid, BB...I don't think he overpaid. i think its a great deal if you think about it.
Free everything for a month, no contract....etc.
And plus I'm sure there will be big shortage of these phones when they release. I stopped at the bestbuy by my house earlier today and the Rep there told me that this is the biggest preorder they ever had. I'm not sure if he was just talking about this particular store or Bestbuy in general. Just like the Incredible and the iPad this will be backordered. And if you think paying $670 is too much ....wait until June 4th
I think if you really want the phone, you saved up for the phone or whatever if you got the money then go ahead and get it. Because getting one on the 4th is not guaranteed.
Not to reign on some peoples parades of cost, but depending on the store, they may not sell you a phone off contract. I Lou of holding out for new customers and upgrades. Happened to me when I wanted a pre had to hold out a month for when online orders came around

Instant Rebate via Sprint Store?

Is there anyway to get the instant rebate instead of mail in rebate via a Sprint Store on the Epic?
There's a few options for reserving/pre-order and I'm struggling with which to do. Of course, I'd like to have the phone in hand on 8/31 and not have to wait, but really don't want to have to deal with a mail in rebate. Why can't Sprint, the actual carrier, do an instant rebate like all the retailers!?!?!
Sprint Store ($249.99 after all discounts/rebates) - Get the phone on 8/31, no wait. Bill my account so it's not the full amount right then. Mail in rebate hassle.
https://sprint.timetrade.com/tc/ReservePhone.do?method=load&postalCode=
Best Buy ($255.49 after all discounts/rebates w/shipping) - Phone ships on 8/31, wouldn't get it until 15-21 days later. Instant rebate. Can't just have my account billed.
http://www.bestbuy.com/site/Samsung...id=1218230592078&skuId=1168955&contract_desc=
Radio Shack ($259.98 after all discounts/rebates w/shipping) - Phone ships on 8/31, wouldn't get it until 15-21 days later. Instant rebate. Can't just have my account billed.
http://radioshackwireless.com/eCommerce/SpecialOffer.aspx?cid=25578_188a707215054d19a265f220605dee3e
CellularDeals.com ($239.99 after all discounts/rebates w/shipping) - Phone ships on 8/31, wouldn't get it until 15-21 days later. Instant rebate. Can't just have my account billed.
http://shop.cellulardeals.com/eComm...9187ea07&referringdomain=cellulardeals&agent=
why can you not get your phone 15-21 days later when ordering from BB or RS? Also, why not just go into the store and get it same day like the Sprint Store?
radar5 said:
why can you not get your phone 15-21 days later when ordering from BB or RS? Also, why not just go into the store and get it same day like the Sprint Store?
Click to expand...
Click to collapse
I'm not sure what you're trying to say..
If you pre-order from BB or RS, you cannot pick it up in store.
If you pre-order online, whether it be through BB, RS, etc, the phone ships on the release date, 8/31, so you won't get the phone until 15-21 days later according to the shipping estimates, but the upside is no mail in rebate as all the retailers offer the instant rebate. If you reserve the phone at your local Sprint store and walk in on the release date to pick it up, upside is you get the phone that day, downside is that you have to screw with the mail in rebate....which prompted my original question, is there any way to get the instant rebate from the Sprint store option.
It comes down to which sacrifice you're making....dealing with the mail in rebate to get the phone sooner, or having to wait 2-3 weeks for the phone to ship to get the instant rebate. I'd rather not do either which is why I asked.
I just don't understand how they could ship the phone on 8/31 and it take 15-21 days. Maybe they mean 15-21 days from today you'll recieve it.
Why can't you go into a Best Buy store and buy the phone with instant rebate right there and not wait for shipping?
Sigh... no instant rebate via Sprint, period. Why can't you just stop by a Radio Shack or Best Buy. I doubt its going to be as popular as the Evo and probably have more in stock too.
radar5 said:
I just don't understand how they could ship the phone on 8/31 and it take 15-21 days. Maybe they mean 15-21 days from today you'll recieve it
Click to expand...
Click to collapse
Both BB & RS ship via FedEx Standard Ground, so depending on from where they're shipping, it could take quite a while to get to you.
radar5 said:
Why can't you go into a Best Buy store and buy the phone with instant rebate right there and not wait for shipping?
Click to expand...
Click to collapse
BB is not offering in store pickup, only shipping.
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Coucher said:
Both BB & RS ship via FedEx Standard Ground, so depending on from where they're shipping, it could take quite a while to get to you.
BB is not offering in store pickup, only shipping.
Click to expand...
Click to collapse
Hold up, how about RS? Are they offering in-store pick up? 15-21 days is a long period.
Coucher said:
Both BB & RS ship via FedEx Standard Ground, so depending on from where they're shipping, it could take quite a while to get to you.
Click to expand...
Click to collapse
Shipping from Union, NJ to San Diego, CA (across the US) will take less than a week by FedEx Express Saver (shipping Monday, arriving Thursday). I don't know where you are shipping to, but it's never taken me 15-21 days in shipping time by FedEx.
BB is not offering in store pickup, only shipping.
Click to expand...
Click to collapse
that is through their website. Try going into a store and asking.
Coucher, unless you live in Alaska or Hawaii or elsewhere outside the conUS ground shipping doesn't take 15 days. IDK maybe the legal dept. Made them say that on the website.
OK so I actually read your screen capture. When they say " ships in 15-21 business days" they are saying 15-21 days and THEN they ship it. If they say elsewhere in the ordering process that it ships same day, then it should.
Its not your fault, I'm prob. dating myself here but when I went to school they had a course called reading comprehension, prob. fell victom to budget cuts.
Actually I just preordered from radioshack and I pick the phone up in store the day its released. And what's funny is 8/20/10 is the pickup date, although the 31st is the date releaased.
Sent from my SPH-M910 using XDA App
Best Buy and Radio Shack definitely offer in-store pickup. You need to preorder it at the store, not on the website.
Coucher said:
Both BB & RS ship via FedEx Standard Ground, so depending on from where they're shipping, it could take quite a while to get to you.
BB is not offering in store pickup, only shipping.
Click to expand...
Click to collapse
I don't think you're understanding what they are trying to tell you.
Physically walk into a Radioshack and reserve your phone. On the 31st, you'll be able to physically walk into the same Radioshack and pick it up. Completely ignore the online part.
DevinXtreme said:
I don't think you're understanding what they are trying to tell you.
Physically walk into a Radioshack and reserve your phone. On the 31st, you'll be able to physically walk into the same Radioshack and pick it up. Completely ignore the online part.
Click to expand...
Click to collapse
I pre-ordered my Epic today at my local best buy store.
I go in on the 31st to pick it up, at the store for 249.99
Couldn't be easier...
cyberwired said:
I pre-ordered my Epic today at my local best buy store.
I go in on the 31st to pick it up, at the store for 249.99
Couldn't be easier...
Click to expand...
Click to collapse
Exactly. Don't know why everyone is making this into such a issue when its a non-issue...
Coucher said:
Both BB & RS ship via FedEx Standard Ground, so depending on from where they're shipping, it could take quite a while to get to you.
BB is not offering in store pickup, only shipping.
Click to expand...
Click to collapse
Dude, you're wrong. You can go into bby on launch day and get one if in stock. Obviously the placeholder on their site is reflecting a product that hasn't been released yet, standard procedure for every product not yet released but placed on the site.
I just put myself on the reservation list at BB. I had to put down a $50 deposit and in return they gave me a $50 gift card and a spot on the list. He said they would have them available on the 31st, but he wanted a contact number in case they came in early.
sprint if you dont have the money on hand
If you call Telesales and tell them that you want a new phone but you dont want to deal with rebates, they will work with you. I got my wife's that way but im getting mine at BB... can wait!!!
Okay I have a question and I'm not sur eif I posted it on the correct thread, but whatever. What is the full retail price for the Epic?? Because I'm seeing different prices, but I spoke to a Sprint Rep today and she told me that she believe it is $449.99. Other sites are saying $500.00. I have a $75 upgrade and I'm making sure I have everything saved up to get it on Tuesday. Thanks

[Q] Radio Shack-Cheaper than Tmobile?

So Ive heard that the G2 will be available at some point in Radio Shack stores. Has anyone upgraded a phone through Radio Shack? If the price is really 150 with an upgrade (not a brand new contract) I can wait. If this only applies to a new contract I'm preordering with out delay.
I'm dying to get this phone someone help a brotha out!
http://www.engadget.com/2010/09/13/t-mobile-g2-gets-150-price-tag-at-radio-shack/
I've never bought a phone through Radio Shack but yeah it'll be $149.
Thanks for the link. Stll wondering if that applies to a 2 year upgrade or brand new contract. I enjoyed the G1 and actually got it for $150 through T-Mobile. Im not trying to spend 200 bucks on this phone but I will if I have to. Sorry for the question everyone, I just feel so dumb when the device is 50 bucks cheaper somewhere else or cause you get it at a later time.
My buddy works at RadioShack and apparently his store isn't doing preorders, so call around first to see which stores are accepting preorders. Proceed to ask them if current T-Mo subscribers are eligible.
Happy hunting!
factor6 said:
Thanks for the link. Stll wondering if that applies to a 2 year upgrade or brand new contract. I enjoyed the G1 and actually got it for $150 through T-Mobile. Im not trying to spend 200 bucks on this phone but I will if I have to. Sorry for the question everyone, I just feel so dumb when the device is 50 bucks cheaper somewhere else or cause you get it at a later time.
Click to expand...
Click to collapse
according to the press release, it'll be new contracts only for best buy.. not sure about Radio Shack though
Can't you get a $50 mail-in-rebate from TMobile anyway?
...Many said they got that in the "I just preordered" thread.
factor6 said:
So Ive heard that the G2 will be available at some point in Radio Shack stores. Has anyone upgraded a phone through Radio Shack? If the price is really 150 with an upgrade (not a brand new contract) I can wait. If this only applies to a new contract I'm preordering with out delay.
I'm dying to get this phone someone help a brotha out!
Click to expand...
Click to collapse
If Radioshack is offering the phone at a lower price it will most definitely be for new customers and usually existing customers that are past 22 months since their last discounted upgrade.
Sheldonjace said:
If Radioshack is offering the phone at a lower price it will most definitely be for new customers and usually existing customers that are past 22 months since their last discounted upgrade.
Click to expand...
Click to collapse
i talked to some friends that work for radioshack and it will be 150 for an upgrade but they didnt say how long you had to have been on your contract to get the upgrade. i guess the best way is to wait til launch day and try to get one and see if your eligible for the pricing
^Thats good to hear, I'll be checking them out.
Wish tmob corp stores would sell at same price tho.
So looks like its 199 for upgrade price at the shack but they'll sell it on 10/3
Im getting it from the shack for 150 also, i have the N1 on the everything+ plan, and i don't feel like shelling out another 500 bucks, so ill be hopping onto a contract and ditching my new epic! #****sprintandthatstupid$10fee
If you are upgrading get it through T-mobile, thats what I did.
Just call 611 and say "retention" when it asks what you're calling about.
I told the retention rep that radioshack was offering it for $150 without rebate but they
weren't offering pre-orders and asked if I could pre-order for that price.
It is gonna cost me $180 after tax but I was told by my local T-mo store that I
should still be able to get the Mail in rebate which would bring my total cost down to $130
Really you got the best deal so far if you do get the rebate.
I saw some people call loyalty to get it for 150 plus tx, free ship, waived upgrade fee.
But I havent see anyone get the rebate on top of that to be at 130.
You should call for me haha, I'll give it a try to see what happens.
smthkat789 said:
Really you got the best deal so far if you do get the rebate.
I saw some people call loyalty to get it for 150 plus tx, free ship, waived upgrade fee.
But I havent see anyone get the rebate on top of that to be at 130.
You should call for me haha, I'll give it a try to see what happens.
Click to expand...
Click to collapse
Loyalty gave me $99+tax with no upg fee. All in the form of a $180 credit on my account. I elected for $5.99 shipping which somehow mysteriously got upgraded to 3 day select. Now i'm wondering if I could also try processing the $50 rebate, but that's probably pushing it.
jashsu said:
Loyalty gave me $99+tax with no upg fee. All in the form of a $180 credit on my account. I elected for $5.99 shipping which somehow mysteriously got upgraded to 3 day select. Now i'm wondering if I could also try processing the $50 rebate, but that's probably pushing it.
Click to expand...
Click to collapse
I was gonna buy it in the store on the sixth but after reading what you guys paid now I'm thinking I may pre-order it Friday.
Question: When I call should I ask for "loyalty" or "retention" in order to get a better deal. I've been with T-Mobile for more than seven years and have never even been late with a payment. I've been out of contract for the last three years but really don't want to pay full price for this phone. Advice is welcome.
.A.J. said:
\Question: When I call should I ask for "loyalty" or "retention" in order to get a better deal. I've been with T-Mobile for more than seven years and have never even been late with a payment. I've been out of contract for the last three years but really don't want to pay full price for this phone. Advice is welcome.
Click to expand...
Click to collapse
I think either will do, if you have been with them for 7 years they will give you a good deal no matter what. I think what helped me was saying "I really want to get a EVO 4G but if I can get a good deal on the G2 I would like to stay with T-mobile"
Ok I called and got it for 149+tax=164, no ship or upgrade fee, I'm happy with that.
No go on 99 tho, I tried but I did use ogbrogs 'sprint evo' line to get my deal.
Thx for the heads up people!
how do tmobile stores not have a display unit
come on tmobile marketing. people are getting the phone and radioshack is getting it the 3rd
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smthkat789 said:
Ok I called and got it for 149+tax=164, no ship or upgrade fee, I'm happy with that.
No go on 99 tho, I tried but I did use ogbrogs 'sprint evo' line to get my deal.
Thx for the heads up people!
Click to expand...
Click to collapse
Glad my tip helped, you might still be able to get the $50 Mail in rebate By going to
www.tmobilerebates.com , it's worth a try.

$199 for the 16GB at Staples with $30 tablet coupon this weekend.

I bought mine with price matching at BestBuy this afternoon.
same. did they give you a spiel about this is an exception. that they don't normally pricematch a coupon.
YES! they refused to do it for me, and I even called afterwards and even though their site says they'll price match within the fifteen days, the guy refused to over the phone telling me that the site is obviously wrong bc they only price match at time of purchase. I was like k sure.. I'll call back tomorrow.
Sent from my Nexus 7 using Tapatalk 4 Beta
I ordered&picked-up then found out staples has the coupon. So I call bestbuy customer service (twice) to get a price adjustments
(also chatted once online). Got a woman then a young guy. Both sounded very rude and unprofessional, eventhough I knew enough
to talk nicely (when I need something done for me).
Sound like they don't get paid well enough to care, just getting thru the day to get paid.
I was about to get to the store and try a return/re-buy. But then staples sent me a shipping confirmation.
So that would be good 'cause I ain't want to deal with bestbuy anymore. I actually hope they improve to survive so I can have
more places to shop.
Can't fault Best Buy because Staples made a mistake by not excluding the Nexus 7 2013 and probably losing money on each with coupon.
hyperxguy said:
I ordered&picked-up then found out staples has the coupon. So I call bestbuy customer service (twice) to get a price adjustments
(also chatted once online). Got a woman then a young guy. Both sounded very rude and unprofessional, eventhough I knew enough
to talk nicely (when I need something done for me).
Sound like they don't get paid well enough to care, just getting thru the day to get paid.
I was about to get to the store and try a return/re-buy. But then staples sent me a shipping confirmation.
So that would be good 'cause I ain't want to deal with bestbuy anymore. I actually hope they improve to survive so I can have
more places to shop.
Click to expand...
Click to collapse
I typically don't let myself get upset if things like this don't work because this IMO staples coupon situation is technically in the same realm as a price error - as mii7chy said, they probably lose money on each tablet sold with this coupon especially considering this is a brand new item.
Consider yourself lucky that you at least got an order through staples with the discount, there are plenty that didn't!
Squeezed my order yesterday just before they ran out of stock. I was afraid I was gonna get a cancel order but, shipping this morning
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Staples refused to honor the coupon in their store. Manager said corporate sent a message out that stores can't honor the $30 discount for any nexus 7. That is BS!
I went to best buy to price match and the guy said they have been doing that all day. When he asked his supervisor to get me a nexus 7 the guy said they don't price match that offer anymore because staples refuses to honor it. This all bs!
KRUSH101 said:
Staples refused to honor the coupon in their store. Manager said corporate sent a message out that stores can't honor the $30 discount for any nexus 7. That is BS!
I went to best buy to price match and the guy said they have been doing that all day. When he asked his supervisor to get me a nexus 7 the guy said they don't price match that offer anymore because staples refuses to honor it. This all bs!
Click to expand...
Click to collapse
Manager at my Staples honored it. Guess it just depends.
Sent from my Nexus 7 using Tapatalk HD
Is Best Buy still price matching today?
suprmallet said:
Is Best Buy still price matching today?
Click to expand...
Click to collapse
Call your local best buy and ask first. Apparently some still are, but a lot aren't.
Best Buy wouldnt honor unless staples had inventory in my case of the 32 which they didnt. if i had 16 they would of. i went to staples to buy the 16 with coupon and the then sell the 32 but staples said the coupon excludes the new nexus 7 via few hours AGO.
oh well.. still have my 32
slick_rick said:
Manager at my Staples honored it. Guess it just depends.
Sent from my Nexus 7 using Tapatalk HD
Click to expand...
Click to collapse
Same here. Depends on the store-employee. First staples I went douche kid would not take it. Went to another one and lady took coupon no questions asked. Also their website said out of stock but both stores had them (Salt lake city).
Sent from my Nexus 7 using Tapatalk 2
It sells pretty fast here, I bought it and the next day I log on their website, it's out of stock already...
Yay
I got the last 16gb at my local staples. They did honor the coupon(on Sunday). $199 for the new N7 is a deal I couldn't pass up.

First the Note 7 mess, now the Samsung Promotions debacle.

I ordered 3 S8+ phones from Verizon on March 30.
2 phones ship, but with 2 day air (my plan includes next day air) due to VZW rep screw up.
The 3rd phone they send an email telling me that they need more info, but nothing in the email says what they need. I get a call on the 15th and they say they need my credit card number. I told them I entered it, and it even appears on my order receipt they emailed me. Rep said they dont have it so I give it to them. They cancel my order! Then place another one (without mentioning that of course). And yes, the moron changed it to 2 day air.
2 phones get delivered on the 20th and I register right away for the Samsung promotion and choose the $99 offer on both.
3rd phone delivers today, no option to select the $99 dollar offer on that.
VZW wants to call Samsung and see if they can get them to honor the promo I missed out on due to VZW incompetence. Of course I know its not gonna happen. After an hour, the rep says she cant hold any longer for Samsung and tells me to email her when I hear from them. Another hour later, I give up.
I check the status of my orders and one says processing the other says approved. Nothing mentions paying the $99.
I have a feeling that none of them are going to happen.
What a useless promo. They had such a severely limited amount that you not only had to preorder on day one (like a lot of us) but then you also had to hope your carrier didnt screw up (like VZW), and then even though you get to select it, then you still could be out of luck.
Samsung, you blew it again. I thought the Note 7 , and the replacement Note 7 was a mess and pain in the @ss..... now this crap?
apples and oranges.
Just saw this on the Samsung website when checking my promotion status and trying to pay for the $99 bundle.
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jkwjkw said:
Just saw this on the Samsung website when checking my promotion status and trying to pay for the $99 bundle.
Click to expand...
Click to collapse
How do you even check the promotion status ?
Techvir said:
How do you even check the promotion status ?
Click to expand...
Click to collapse
https://promos.samsungpromotions.com/info/checkstatus
Woooot
Sent from my SM-G955U using Tapatalk
RMXO said:
https://promos.samsungpromotions.com/info/checkstatus
Click to expand...
Click to collapse
As a twist, I was able to click buy for the $99 promotion. It wouldn't let me add my credit card to samsung pay(not supported), wouldn't let me click on paypal(gave an error), and wouldn't let me just pay with my credit card (said the info was invalid). Then, my phone battery died. Now, It says the promo isn't valid. It says my submission has been approved and it's processing gift. But, since I never got to pay anything... I have no clue what is happening.
I ordered mine from Samsung website on the 17th of April. Got the $99 Bundle and both phone and bundle arrived yesterday.
Sent from my SM-G955U using XDA-Developers Legacy app
I registered for the free VR and got approved for the $99 bundle? Can't get through to promotions on the phone. Tried 3 times and stayed on hold 2 hours each time with no one answering. Emailed, no response. Tried online support, took an hour to get a rep and he told me to call the 1-800 number.
Sent from my SM-G955U using XDA-Developers Legacy app
Promotion is still available for me too....wish I had the extra cash!
I submitted my registry and under check status it shows that I chose the immersive package, but I'm still not approved and have no way to pay. On the Samsung website it says they're sold out did to high demand. I will be seriously bummed if I lose out since I pre ordered the first day and registered the first day I got my phone.
I checked the shop app. There was an option to buy the fully immersive bundle at $99. I bought and it. My card was authorized and I got a confirmation email.
The order shows up as confirmed in my Samsung order page as well.
I don't see any way this compares to batteries exploding. It sucks but at least you still have your phone.
Sent from my Samsung Galaxy S8+ using TapaTalk Pro
I just got off the phone with the rep. I was told as long as you claimed it before it ran out you should be in the clear and just have to wait for the email to pay for it. I claimed mine on the 19th and and have not gotten the option to pay for it yet. The rep pushed my request up to the next left for faster processing, but said I had claimed the 99 bundle while they were available.
Greatbape said:
I just got off the phone with the rep. I was told as long as you claimed it before it ran out you should be in the clear and just have to wait for the email to pay for it. I claimed mine on the 19th and and have not gotten the option to pay for it yet. The rep pushed my request up to the next left for faster processing, but said I had claimed the 99 bundle while they were available.
Click to expand...
Click to collapse
I hope that is true that if they approved you then your in the clear. I got my email approval two days ago but each time I try to purchase the bundle I get an error stating it couldn't be added to the cart try again later. Probably because they are sold out. Fingers crossed I can still get it.
Sent from my SM-G955U using Tapatalk
I find this frustrating--that they "sold out" of the promotion on the day the phone was released (for those of us picking them up in person anyway).
The headphone/memory card promotion was part of my decision to buy the phone, and it turns out they only have 50,000?! Maybe that was in the fine print somewhere, but it should have been prominently displayed on the promo page--"The first 50,000 customers get this offer."
Greatbape said:
I just got off the phone with the rep. I was told as long as you claimed it before it ran out you should be in the clear and just have to wait for the email to pay for it. I claimed mine on the 19th and and have not gotten the option to pay for it yet. The rep pushed my request up to the next left for faster processing, but said I had claimed the 99 bundle while they were available.
Click to expand...
Click to collapse
RedBaron134 said:
I hope that is true that if they approved you then your in the clear. I got my email approval two days ago but each time I try to purchase the bundle I get an error stating it couldn't be added to the cart try again later. Probably because they are sold out. Fingers crossed I can still get it.
Sent from my SM-G955U using Tapatalk
Click to expand...
Click to collapse
If that's true, I'll be totally stoked. We'll see when the email links start rolling out. Like you guys, I'll be bummed if that's not the case.
FluxionFluff said:
If that's true, I'll be totally stoked. We'll see when the email links start rolling out. Like you guys, I'll be bummed if that's not the case.
Click to expand...
Click to collapse
You mean IF.
I registered Wednesday, no email yet.
eelton said:
I find this frustrating--that they "sold out" of the promotion on the day the phone was released (for those of us picking them up in person anyway).
The headphone/memory card promotion was part of my decision to buy the phone, and it turns out they only have 50,000?! Maybe that was in the fine print somewhere, but it should have been prominently displayed on the promo page--"The first 50,000 customers get this offer."
Click to expand...
Click to collapse
750,000 preorders so thats what ... 6%?
Samsung then altered that deal by allowing their preorders to get the promo at the time of preorder. Then they let the carriers choose the date the phones were delivered, further screwing up the possibility of anyone being able to get the promo.
If they had restricted the delivery to opening day, or not allowed themselves the perk of letting those who preorder with them the ability to get the promo ahead of others who ordered on the 30th (you could order form Samsung on the 16th and be guaranteed a promo but if you ordered from a carrier on the 30th you were unlikely to get it).
Yes I'm pretty pissed of about it and samsung doesn't care
Sent from my SM-G955U using Tapatalk

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