Database Users

Can't Connect via USB

So I had my phone rooted, and removed some of the ATT apps using instructions from here: http://androidforums.com/samsung-captivate/124736-t-bloatware-getting-your-way-delete-some.html
After doing all this, the phone still worked fine, but as of today I can't seem to connect via USB. ADB doesn't see the phone, and even if I disable USB debugging and attempt to just connect as mass storage, the drives don't show up in my computer like they used to.
I attempted a windows rollback to just before I installed the drivers, then reconnected the phone, but I did not get any message about unknown devices, and the phone doesn't seem to be in my device manager.
Can anyone help me out here?
Edit: Running Windows 7 x64

you erased something you werent supposed to. dl the dump posted here & move it to an Micro SD. Put it in your phone and use a program to move it from external to internal memory then load back all the apps you deleted.

If I had deleted something, shouldn't USB connectivity have died right after I did that, and not after a night of doing nothing with the phone?
Either way, How exactly would I go about restoring from that stock dump that was posted?

Mine is doing the same thing. Had a hard time with the windows 7 drivers to begin with though.
I am going back to XP when I get home. Will see if it will recognize it then.
Sent from my SAMSUNG-SGH-I897 using XDA App

Hm, an update on my situation: 3g watchdog died on me a couple times (gave me the popup, asked me to force close), so I decided to reboot the phone, and now everything works like it used to. I had also restarted my PC since the last time I tried (and failed) to connect over USB.
So if anyone else is having similar problems, I guess try rebooting both the phone and your computer.
I'm going to be keeping a copy of that "Rooted Stock System Restore" update.zip on my phone from now on, just in case.

The first Captivate I got from AT&T did the exact same thing right out of the box. I actually had to return it for another unit. Hopefully that was just a freak thing though.

I had a similar issue with windows 7 when I was first trying to connect via usb. Not sure if this will work for you, but I had to plug it into my rear port, the front ones didn't work just for the captivate.
Sent from my SAMSUNG-SGH-I897 using XDA App

it seems im having the same probs too i removed the att stock apps that were in one of the posts, im downloading samsung kies atm to see if that will help...
Edit, it did...windows and ADB redetected it.

I also rooted my Captivate and removed all of the AT&T crap. USB connection is still working fine under Windows 7 x64. Didn't install Kies or drivers either.

Halleleujah!
I had the same problem. Got this file from Samsung, and it worked on my Win7Ultimate 64 bit machine.

Try making sure you are back to touch wiz and see if it works... Worked for me.

I had some issues trying to get my phone to connect also ...
Windows Vista64 Ult.
Initially the MTP driver would hang when the phone was connected, and then eventually it would indicate that the installation was successful, then it would re-install itself after about 5 minutes. This was an endless loop which was severely draining of my system resources causing other applications to hang as well. I removed the drivers and ...
I downloaded the USB drivers from Samsung and installed them, when I connected the phone the computer did not recognize it, nor did the display on the phone indicate that it was plugged in. I tried several different USB ports.
I then changed the mode to mass storage and the phone was recognized, but both the internal and my secondary memory cards displayed 0 bytes free of 0 bytes available.
I downloaded the UK version of Kies, this was an utter waste of time. The Kies utility was not able to connect to the phone at all. I mass storage mode Kies displays an alert that it is not compatible, and the same goes for media player mode. If left in Kies mode the phone displays "connected", but the Kies utility just displays "connecting" and never progresses. Uninstalled Kies, and re-installed the Samsung driver ...
Connected the phone in Media Player mode, which is allowing me to access both memory locations without difficulty. Though windows pisses me off every time I connect the phone because it wants to sync windows media center with the phone ... though this is easily ignored.
Has anyone gotten the Kies utility to work with the captivate?

Battlehymn said:
I downloaded the UK version of Kies, this was an utter waste of time. [...]
Has anyone gotten the Kies utility to work with the captivate?
Click to expand...
Click to collapse
Try the Canada version, that's been working great for me, in Kies mode and all.

I had the similar kind of issue, look for the thread with ODIN and windows drivers, that is what worked for me...

For those who can't connect with Kies

After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode. Connect your phone to the PC. Wait until MTP App show "Connected". Go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again, wait the MTP App on the phone to show you the message "Connected" and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I tried this both on x86 and x64 Windows 7 and it works for me.
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry

i cant wait to get home and try this... another 10h to go
but if this helps ur a geniues

celeronix said:
After half an hour trying I have just found a working solution how to connect your SGS in Kies. Here is the deal:
Start Kies, put phone's USB settings in Kies mode , go to your PC's Device manager, find Portable Devices and select Disable on GT-I9000. Do not wait for the disabling process to be completed, just disconnect the USB cable. Now connect the USB cable again and choose Enable on GT-I9000 in Device Manager. After a few seconds your phone should be ready in Kies
I hope this will help! And I hope there isn't another thread with this solution. If there is - I'm sorry
Click to expand...
Click to collapse
Will put this in the FAQ if we have some confirmations for its effectiveness

when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again

hondaguy said:
when i first bought my phone it worked with kies, but after flashing it to a different firmware there was nothing i could do to get it to connect. i had deleted drivers, re-installed, etc etc but nothing worked. what ended up working was putting the phone in download mode, plugging in the usb to both phone and pc, then putting the phone into recovery mode, and as soon as the recovery menu popped up my device was recognized and the correct drivers were reinstalled and all was fine again
Click to expand...
Click to collapse
If you still have this problem, please try my method and tell me if it works

I had issues and I also tried this method. But it didn't help
Last thing I tried was to format the internal SD. That did the trick for me....

The biggest problem with getting the phone to connect to Kies is two fold:
1) MTP application will ONLY launch from the home screen (touchwiz screen). NOT from any app. drawer / launcher screen
2) If USB mode on the phone is set to Ask on Connection, MTP won't launch due to the USB app. being open (see 1) above)
If you set USB to Kies mode and then ensure you are on the home screen of the phone with nothing else running, Kies WILL connect

Also remember the 16+ size extension bug.
So a full wipe on ur I internal sd card is a good solution just make sure u back it up tour hdd

I also did a "Driver recovery" from Kies and it worked after that. Although MTP driver failed to install for me in this case.

Make sure to update to the latest version of Kies ( Now 1.5.1.0074.45 ) as this version seems far more reliable when connecting the phone

I recently discovered that the culprit of Kies continuously trying to connect to phone was caused by wrong MTP driver selected.
Under WinXP
After phone connected in Kies Mode..Go to Device Manager/Portable device..
If you see a device labeled as "MTP xxx or Portable device.." ,wrong MTP driver or older driver has been used..For my case, a Microsoft 2004 MTP driver was selected.
To fix it.
1) Do a manual driver update..for my case ,i let the driver wizard to search automatically..this round, another newer Microsoft driver was found..in fact 2 of them.. after installing the drivers(Microsoft 2006 MTP driver,2 are listed..). .Now Device Manager/Portable device listed "GT-i9000" ,Kies immediately found my phone.
Driver name that worked are "wpdusb.sys" and "wudfrd.sys" found under \windows\System32\drivers\..

celeronix said:
If you still have this problem, please try my method and tell me if it works
Click to expand...
Click to collapse
You must not understand English. The entire reason I posted a comment was to share how I overcame this issue, so that would mean I no longer have this issue

Probable Fix for Kies
Friends,
I have also faced the same problem (while connecting my SGS via Kies MTP was crashing). It used to work earlier so I started to remove Applications and data in the reverse order of Installation. After I removed "Dolphin Browser HD" and all saved bookmarks it started working.
This may be a probable solution if you also have Installed Dolphin Browser.
~Gaurav
India.

2 different issues.
MTP crashing on phone is independent from Kies on PC cant detect phone.

i couldnt use kies either but i wasnt worried as i hardly have free time now..
this was a simple fix and now it workes perfectly for me.
sorry about the late replay.
thanks

I'm glad that it works for you

try this
try #9 on
http://forum.xda-developers.com/showthread.php?p=8046872#post8046872

You might be interested in my little APK (SGS Toolbox). I first created it to have it read the product code from the nv_data file to allow you to check whether it has been modified after a firmware update. But now I added some extra options, of which one is the option to check whether there are new firmware updates available in KIES by issuing the same request KIES does when checking for new firmware. This way you don't have to connect your phone to your computer all the time to check for new updates in KIES. Note: It sends JM1 as the current firmware version to find the latest. I might send the actual phone's firmware version once I figured out how to find it. See: http://forum.xda-developers.com/showthread.php?t=778244

Thanks, I'll give it a try

Deleted. Wrong thread.

PC/Zune will not recognise HD2 after WinMo 7 flash

Hi guys,
Not really a noob as I have been flashing my friend and mine's HD2 for quite a while.
I've flashed Win 7 onto mine and everything is working perfectly except the pc and Zune will not recognise it. Also says device driver install failed. I had a quick search but I'm either blind and can't see it or it's not up.
Anyone able to help?
I've installed the Chevron cert but cannot get any further because of this.

I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!

me as well bro...

can someone pls upload the zune software here i can't download it from the site they say no available for your country , thanks

sullitf said:
I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!
Click to expand...
Click to collapse
Ah man you are a hero. I had to go one step further though. I ended up having to update the intel AMT driver on my pc as it wasn't compatible with windows 7. All seems gravy now though. Thanks for the help

Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..

Tazzimus said:
Ah spoke too soon, the pc now recognises it but Zune and Chevron still won't pick it up. So close..
Click to expand...
Click to collapse
Did you change the registry key?
I'm having the same problem, but my computer wont recognize the phone at all. The very first time I plugged it in, it did. But now with it plugged in nothing changes in device manager. The computer doesnt even make a sound when it is plugged in and unplugged. I have installed the wp7 tools and everything. It refuses to connect. Can someone help me please?

This is really annoying now. Brought it home and the laptop picked it up fine but I don't have enough space to install the developer tools.
Have the Intel AMT driver updated here and it still fails to install the driver properly. Wrecking my head now I can't put anything on it until I get this fixed.

FINALLY got it fixed. Was all set to give up and uninstall developer tools when I spotted a program called libusb32 installed. I then twigged an error in the driver details about an unsigned usb cert. Said I'd uninstall it just to see and voila. Phone was picked up straight away.
Bit more messing about trying to get it unlocked so I could change the device name but all is working now so I can finally start loading apps.
I know it's probably only me that had that little program but worth mentioning just in case someone else has a similar issue.

sullitf said:
I was fighting with that exact problem yesterday, took me forever to realize my sync problem was a driver install error. In Windows, go to the device manager while your phone is plugged in. It should have you phone listed with a yellow triangle on the icon due to the error. Right click that icon and you can tell it to resolve the error, or you can go into the properties and force it to install the driver again. Give it a min to get the driver installed and tested, then you should be in business!
Click to expand...
Click to collapse
At last a solution that really works, thank you. I have been stuck for 48 hours trying to get the phone synced with Zune but it wasnt happening. For all of those that are stuck this is the solution. The Device Driver is the key.
Make sure you re-set the phone and re-start it and remember to re-install the certificate before attempting to update the drivers. Use the Device manager and the update button and all should be fine.
Zune will fire up automatically onec it has updated correctly and you can finish the process............mine went smoothly after overcoming this step.
Thanks again

my solution
A simple reinstall of the phone driver and the zune sw did it for me, in that order.

HD2 Leo not working on Zune
At last as stated, uninstalling LIBUSB.sys made my HD2 windows mobile 7 work with Zune. I am using windows 7 and all is syncing with HD2 and Leo. So if you people are having problems sync with Zune un-install LIBUSB.sys from your system.

Dafluxman said:
At last as stated, uninstalling LIBUSB.sys made my HD2 windows mobile 7 work with Zune. I am using windows 7 and all is syncing with HD2 and Leo. So if you people are having problems sync with Zune un-install LIBUSB.sys from your system.
Click to expand...
Click to collapse
I had libusb installed for the iPhone I had before the HD2. Almost coincidence haha

lamario said:
Did you change the registry key?
I'm having the same problem, but my computer wont recognize the phone at all. The very first time I plugged it in, it did. But now with it plugged in nothing changes in device manager. The computer doesnt even make a sound when it is plugged in and unplugged. I have installed the wp7 tools and everything. It refuses to connect. Can someone help me please?
Click to expand...
Click to collapse
I am having the same issue, could anyone help?
Thanks

I am a noob with this but where can i find this libusb32? I followed this threads directions but no fix yet. Im having the same problem where my computer is not recognizing my phone. Ive been stuck on this for 3 days and after reading this thread still stuck PLEASE HELP!!! Thanks

anyone have a solution for hd2 not being recognized through usb?
*Using winxp sp3

tcole said:
I am a noob with this but where can i find this libusb32? I followed this threads directions but no fix yet. Im having the same problem where my computer is not recognizing my phone. Ive been stuck on this for 3 days and after reading this thread still stuck PLEASE HELP!!! Thanks
Click to expand...
Click to collapse
I had found it in add/remove programs. Removed it and Bobs your uncle, it worked.

???
Tazzimus said:
I had found it in add/remove programs. Removed it and Bobs your uncle, it worked.
Click to expand...
Click to collapse
How do i find USBLIB.system? Where do i find it exactly? I looked on my phone WP7 under settings and nothing...Been stuck on OHH NOO or whatever that dumb thing says...I"m so confused...PLEASE someone help.

same problem here ... please help

thekoopers said:
How do i find USBLIB.system? Where do i find it exactly? I looked on my phone WP7 under settings and nothing...Been stuck on OHH NOO or whatever that dumb thing says...I"m so confused...PLEASE someone help.
Click to expand...
Click to collapse
It was on my pc not my phone. Have you checked there instead?

[Q] No USB connection between my HD2 & my computer

I have HTC HD2,I was trying to upgrade to Android, I think I made a mistake I installed “MAGLDR113” before upgrading my Radio to version 2.15.50.14. After I installed MAGLDR113 I connected my phone to my computer and the telephone was stuck in boot mode and was never able to see USB connection. Now my computer does not recognize my phone anymore and I can’t flash a new Radio version since I have no connectivity to my computer. I tried several things but all was useless. Can anyone help me telling me how I can have a USB connection to my computer??
Thank you.

do you have tried to start and hold volume button... than connect to usb and simply install a stock rom (for example from your provider) - this must work... if not - you have bigger problem.

muhanad said:
I have HTC HD2,I was trying to upgrade to Android, I think I made a mistake I installed “MAGLDR113” before upgrading my Radio to version 2.15.50.14. After I installed MAGLDR113 I connected my phone to my computer and the telephone was stuck in boot mode and was never able to see USB connection. Now my computer does not recognize my phone anymore and I can’t flash a new Radio version since I have no connectivity to my computer. I tried several things but all was useless. Can anyone help me telling me how I can have a USB connection to my computer??
Thank you.
Click to expand...
Click to collapse
Answered so many times. turn your phone off then turn it on "while holding volume down.It will then take to bootloader(rainbow screen).It suppose to have a cotulla written above the rainbow screen.Now flash it with a stock rom came from HTC site..No need to sync your phone to your PC..Just flash it..Start all over again..Now you can search before doing somehing with your phone.If that didn't help you. You have a bigger problem..

Yes I tried this also but it doesn't work.

What didn't work? Can you boot into bootloader - ie switch off, press and hold vol down button and switch phone on.
You should then boot into a multi-coloured screen and should see "serial" at the bottom of the screen.Then connect device to usb port (preferably one at back of your pc and a different one that you haven't used before if possible) - let the drivers install if applicable - does "serial" change to "usb"?

Do wat d above posters have suggested then try different usb ports or even a different windows pc...For all we know, your usb cable might be faulty....Also did u perform HARDSPL before anything else?

I've started experiencing this very same thing. HD2 wont regognize usb connection while in bootloader screen. I get the usb connection sound but never says usb at bottom of screen like it used to. I've been trying android builds via sd but wanted to try my first flash but cant even instal MAGLDR cos it just fails at bootloader cos of no connection. Has been driving me wild for 3 days now.

try plugging the phone into a different USB port it should work then...

Tried that all day and it said couldn't install drivers, then just tried the same ports now and its worked. I think it was mobile device center had 2 set-ups for my phone, i deleted the older one and all seems fine now.
This is crazy, now i'm stuck on magldr and won't find usb.

I'm leaving nand now cos i'm close to smashing my phone to pieces, magldr usb flasher will not find the connection no matter what i try, so i'm staying with ****ty windows mobile. Not happy but i've been trying for days now.

Smoke74 said:
I've started experiencing this very same thing. HD2 wont regognize usb connection while in bootloader screen. I get the usb connection sound but never says usb at bottom of screen like it used to. I've been trying android builds via sd but wanted to try my first flash but cant even instal MAGLDR cos it just fails at bootloader cos of no connection. Has been driving me wild for 3 days now.
Click to expand...
Click to collapse
I am experiencing this exact same problem. Bootloader wont recognize the USB stays in SERIAL. Tried different ports, cord is fine. What is the problem.
Before this, my HTC HD2 would just hard reset on its own ONCE A DAY! Why was it doing this?
Now it gets stuck on the white HTC loading screen. Wont get passed it. I used to be able to hard reset by doing the volume keys down and reset but NOPE... still wont load past that white screen.
HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Have you guys tried deleting the drivers using a utility like USBDeview? Try deleting anything that relates to HTC OR HD2, replug the phone in, re-install the drivers.

h.nocturna said:
Have you guys tried deleting the drivers using a utility like USBDeview? Try deleting anything that relates to HTC OR HD2, replug the phone in, re-install the drivers.
Click to expand...
Click to collapse
IDK what USBDeview is.
Im in Safemode so no drivers load up... because it didnt work in Normal mode. Still nothing

taha23 said:
IDK what USBDeview is.
Im in Safemode so no drivers load up... because it didnt work in Normal mode. Still nothing
Click to expand...
Click to collapse
Of course it won't work without drivers. The computer needs drivers to communicate with the phone. In normal mode, unplug the phone, Google the application, download it, open it, click everything that has HTC or HD2 in it and click uninstall. Plug the phone in, let the drivers install themselves again. Try again.

h.nocturna said:
Of course it won't work without drivers. The computer needs drivers to communicate with the phone. In normal mode, unplug the phone, Google the application, download it, open it, click everything that has HTC or HD2 in it and click uninstall. Plug the phone in, let the drivers install themselves again. Try again.
Click to expand...
Click to collapse
Ok... i rebooted into Normal mode, downloaded the utility, did a search for "HTC" found nothing, did a search for "HD" found nothing. So i am now installing windows mobile center for windows 7 which should have the appropriate drivers.

Install Windows mobile device center 6.1, problem solved.
Sent from my HTC HD2 using XDA Premium App

I'm able to view through USBDeview that my HD2 is connected, however I'm unable to view/open it.. I screwed up by naming the 'temp' folder to 'copy_to_sd_root'..
The instructions confused me. I figured this was the folder that needed to be copied to the sd root... however when i rebooted the phone, I was unable to access it. Any recommendations?

SOLVED
I was overlooking the USB Flash option.
If you are still having problems, let your phone turn on(no multi-color screen), select: USB Flash, click the DAF.exe installation file, follow the prompts.
You're done.

I had this problem and I solved it disabling an option in activesync. I can't remember what was exactly the checkbox, but was in "options" and it said something like "allow usb connections" or something like this.
I just disabled it and rebooted the device holding volume down.
Good luck!

Make Sure Phone is not connected to PC
Goto cotrol panel in windows
Uninstall HTC BMP USB Driver
Uninstall HTC Driver Installer
Uninstall HTC Sync
Unisntall Windows Mobile Device Center
Restart the PC
start the phone holding power and vol dn and now connect the phone to PC. should detect and install the drivers and you should be able to see USB on phone screen.
if this does not work
Delete all the USB root HUB but keep as last option in device manager.
PS: This will cause ALL the USB devices to redetect.
Let me know if this works

Can't Task29 or flash with USB - wtf?

Hey guys, for some reason I'm unable to perform a Task29 or flash anything from MAGLDR 1.13's USB flasher mode.
Here's what happened.
I was using CMYLXGO's stock Desire HD ROM and having data problems, so I tried to change my kernel to Tytung's using CWM. After I did that, Android stopped booting - kernel load fail. I don't know how to fix that, so I figured I'd just do a clean install.
When I tried to do a Task29 from the 3 color screen, I get stuck at "Verifying information from your PDA phone..." It then tells me it can't establish a USB connection. I ran the program as administrator.
Okay, I said to myself, I'll try reflashing CWM from MAGLDR's USB Flasher. I got "Wait USB... USB." and tried, but DAF.exe also told me it couldn't establish a USB connection.
I know the USB connection is working, because I've tried it with two different cords and reformatted the SD card through MAGLDR's USB mass storage mode, which still works.
Can anybody help me out? Currently I can't boot android, don't have windows mobile and am f**ked...
Thanks,
Zuka

I think I've solved it, if anyone else is having the same problem. I believe it's because I uninstalled Windows Mobile Device Center when I moved to android full time.
EDIT: That was in fact the problem. Hint: NEVER UNINSTALL MOBILE DEVICE CENTER

zukа said:
I think I've solved it, if anyone else is having the same problem. I believe it's because I uninstalled Windows Mobile Device Center when I moved to android full time.
EDIT: That was in fact the problem. Hint: NEVER UNINSTALL MOBILE DEVICE CENTER
Click to expand...
Click to collapse
Yes WMDC and ActiveSync have the USB drivers for your HD2 will it is in bootloader, hence no connection via USB as you have no USB drivers for bootloader. Glad you figured your problem out and posted it back here for others to see. Too bad I did not see your threadcearlier as I may have been able to say you a little stress.

Haha, I appreciate it, but when I tried it on my housemate's computer and I saw "Windows Mobile Device Centre installing..." I knew how I'd messed up. Thanks anyway, hopefully this can serve as a reference thread if anyone googles and comes up short.