My Quantum recently deleted some of my photos and videos.
At the end of August I ran out of room on my Quantum, so I synced with Zune on my PC and set it to delete after copying the pics to the PC. That freed up about 4 Gigs. I took a few more videos and pics and showed some of them to a friend last Thursday and all was well. That evening I took a 5 minute HD video and when I checked the pics by date, all September was gone except 1 pic and the video I just shot. I continued taking pics as usual, and today, Monday, all September pics and videos are gone except for the same single pic from September.
I tried rebooting the phone a couple of times with no success finding my missing photos and videos. The LG 800 help line could only suggest resetting the phone to see if the problem continues to happen and to send it in for warranty if I loose more pics. I would like my pics back !!
* Has anyone else had auto deletion of files or photos from a Quantum or any other Windows Phone7 device?
* Is there anyway to undelete from a Windows Phone7 device?
Thanks - David.
is it the same when you take a pic its not there in camera roll?
Yes it is. But I found out what the problem was: My phone started synching through WiFi and I was unaware. When I checked my computer I found the missing files. My computer had never synchronized with WiFi before, so I didn't check there first.
Related
I posted this in the Nexus one forum since this is the phone i use but have not gotten any responses in over a week. This might be the more appropriate section of the forum.
My gallery pictures have been disappearing by chunks at a time. A few months back i lost maybe 100 pictures. Starting at around 700, noticed some missing and was at 600ish. Today im down to 120's. I do not believe this is my SD card crapping out because i often use it for large files and they are fine, its an 8bg San Disk C6. Also the card is maybe 1 year old.
Has anyone else had any pictures disappearing? My most recent photo in my gallery is now dated at 7/8/2010. There were photos on here from 2008 when i got my old Fuze.
I had a buddy that went through like 5 Moto Droids and 6 SD cards because they were losing pictures of his newborn daughter. He wasn't too tech savvy so he just insisted android sucked and is now using a Rumor or something
So I've heard of stuff like this happening before, but I never found out what the solution was. Sorry.
Really, interesting, thanks for the reply i appreciate it. I was about to buy a new 8gb SD card just in case. I have not lost any pictures in the last maybe 2 weeks, its very random it seems. The only thing i do that is hard on my SD card is occasionally, a few times a week load like 4+ GB of files on and off a few times. Taking my work home with me and back to work. But i didnt think this should have any impact.
No one else?
I lost 100+ pictures and 10 videos on my EVO. It happened out if no where because it wasn't long before that I was looking at them. After a reboot, I remember that I tried to access the photos but none of the pictures or videos where there. I basically lost a lot of photos with very little warning, so I keep backing them up now. I still remember the gallery app going from 197 to 14 in the camera shots. This is the same 16 gig microsd card that I had on my Touch Pro 2, and I never had that problem.
I thought the sd card wasn't mounting, but I used Astro File manager and could explore everything without any issues.
I still have no idea what the cause was... Switching kernels, ROMs, radios, and factory resetting hasn't made the issue come back again, so who knows what the cause was.
Is this an issue related to rooting your phone?
I just noticed I lost about 12+ pictures and about 5 videos from my G2 after I just recently rooted my phone.
I double-checked with some file managers, connecting the phone via USB Mass Storage and the photos and videos just disappeared!!!
Can ANYONE help diagnose what's going on here?
Hi,
I tried to take a long HD video in a birthday party, and it got reboot and lost the video. I also reproduce the issue, and found out it happens every time. Samsung focus could only take few mins of HD video?
Is this a bug or just my phone's issue?
Appreciate your input!
I just updated to Mango for a couple of weeks.
What happens if not in a birthday party?
, Just kidding.
This is not a bug as it has never happened to me.
Try to see if you have free space available before shooting as HD recording takes a lot of space for every 10 minutes could take up to 500 MB.
space is not issue. I even tried factory reset/ format, and enlarge the reserved space in Zune. Nothing helped so far. I suspect it is because the phone is too hot after HD video taking. Not sure thou
This weekend I attended a school play for one of my kids. Since it was the first weekend with the phone we took lots of pictures. Once we got home though none of the pictures were retrievable. They all had a blank grey photo screen with a ! at the button. I tried to get at it with my PC but same results. Now I got a pissed off spouse and no answers to how this would of happened. Also it was not on a MicroSD. (one is on the way). All data was saved on the device's memory.
If anyone has a trick of a fix for this, it would be greatly appreciated.
Have you tried powering the phone off for a minute then power it back up in recovery and delete the cache
Have you tried opening them up with a different program like ES explorer or disk digger
---------- Post added at 10:08 AM ---------- Previous post was at 10:02 AM ----------
Also after the reboot try the camera out again. does it's save any new photos that you tried to take?
I had the same issue. I took a bunch of family photos then had some lag, freezes and then a Corrupt Card message! I pulled the card and was able to save it on my win 10 pc with the sd adapter. It was the kingston 64 gb from the costco bundle. I bought a samsung pro +128 from bestbuy($89) and hope I never have this issue again.
I've taken a picture and had it just not save, but nothing like that corrupted grey screen you got.
Also I know you weren't using an SD card but when you get it I would highly recommend that you keep save to device on and transfer to your card later as needed. I found that the camera app stutters hard when opening or when saving a picture if it's straight to the card. I have a top class Sandisk 128gb card but still use the transfer method because I love the speed of the camera. Not quite as fast as last year's but 1.8 seconds from double click of the home to saving a picture is about on par with the 1.5 seconds of the s6/edge/edge+/note5.
Same crap
I have the same issues. But it does random photos. I have had the phone since the 2nd with tmobile. Since then I have taken aproximately 50 photos. Over the last 4 days they all have slowly changed to that grey crap thing and the pics are gone. WTF samsung........... I added a sd card today, even though its set to, it still dont put any photos on the card. And I still lose them to this crap glitch. Begining to really hate this phone beyond measure.
Corrupt file
I have a 128gb sd card, using the Verizon model. I took a pic and noticed it not saving to sd cards dcim. So I reboot and it to says my sd card is corrupted in storage. I just popped it in my laptop and deleted the last photo in dcim folder. It seems okay again and didn't have to format again. I hope this doesn't happen often.
I'm having the same problem with my new S7, it's July 1st, 2017 and last week all photos from about Monday onward started not showing up and just have this gray !
I took a photo again today and I looked at it and it looked fine and now I can't retrieve it. Is there any fix for this problem? I've tried reindexing, reboot 5 times, shutting down complete.
Same problem here
I am facing the same problem. Did you find solutions? If so please help me too
Ive actually been surprised at how I haven't needed to fuss at all with storing photos. It prompted me once to store on the sd and thats what its done with every photo.
My first thought would be the sdcard. I was lucky to find a high speed 128 gb Samsung in the clearance section ($20)
Test another sdcard. Im pretty sure its not a software issue.
Just picked up a S7 edge a few days ago. And have been trying to figure out the best way to transfer my photos and videos from my mac or iPhone to it.
I used a app called "Copy my data" that the store I got the S7 from recommended. It transferred over the pics and videos from my iPhone but everything was in random order and it clumped everything under today's date. (it didnt even keep pictures that were taken within seconds of each other, near each other)
I really cant have 4000 randomised pictures without any structure in the gallery application. Is there anything you guys know that would help me bring things over but keep the original picture taken/picture created date?
I have tried to hook up the S7 with my Mac and try to use Android transfer application but it wont connect. Also tried Samsung smart switch on my mac and it tried to load the iPhone backup but doesnt change from 0%, I gave it 2 hours incase it was busy in the background but it never moved past 0%.
Do you guys happen to know of any other method to do it?
This issue is not exclusive to the Note 4 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices.
My mom's Note 4 has a recurring issue where pictures just flat out disappears (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause.
2 months ago-ish (can't remember exact date) I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today. Only 8 pictures left in DCIM folder.
This time I took the SD card and popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos that disappeared, some taken just hours ago.
Now I know that media can be recovered from the SD card easily I can now follow this phenomenon scientifically. I gave back the phone to my mom and told her to copy her pictures and videos to her laptop frequently.
I don't think this is a storage media issue since the same problem occurs even when using the phone's internal storage. She hasn't complained about loosing any game progress from any of her games.
I will keep posting on this thread for any updates.
Feel free to post below if you encounter the same issue, plus some other technical info.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Kernel 3.10.9
Factory ROM, of course.
Sync issues?
Could the pictures be sync-ing to some cloud like Google Photos (or something else), and maybe there's a setting that deletes photos/videos after they have been sync-ed. I would start by checking settings-->accounts. Look for what is sync-ing where.
In any case, keep us posted.
Happened again. Older pictures and videos disappeared while the slightly newer ones were untouched. Still unknown cause.
So screw it. I gave the Note a factory reset.
UPDATE:
Happened AGAIN! Still unknown cause. Already did a factory reset previously.
No Google sync for photos, no Dropbox, nothing.