Hiya!
I've had my Quantum (C900B) for a few weeks now and everything's been great, but I have one strange little problem which I only started noticing at the beginning of the week:
Whenever I slide out or back the keyboard too quickly, the phone turns off and restarts (the screen goes black and the LG logo pops up and the phone restarts, no data lost). A little slower, though, and everything works fine.
I don't know if this is a red herring, but I first noticed the problem this week, after I had hacked Mango onto the phone. Of course, I had had Mango before (which I had to flash to the original ROM in hopes of resolving a SIM issue which ended up having nothing to do with that) and had no problem with the keyboard.
The resolution of the problem isn't urgent (I'll just avoid opening the keyboard full speed ahead), but I would like to know what is causing it and if this has also happened to you.
Cheers and thanks for the help!
-Aylmer, QC
Don't see what speed has to do with it... I would have thought hardware and the mango flash was just incidental...
Flash back to a nodo or oem rom and see if it still happens... Cause if it does it'll be a warranty job...
Actually, it looks like it was just the low battery... I charged it up and it doesn't reset any more, no matter how hard I slide the keyboard out!
Well, now we know, but still don't understand.
Thanks for replying!
Related
At first I though it was because of Toms Rom version 2, I ignored it as it happens randomly. It was at its worse when I was at computex first week of june.
Today, I finally got a chance to reflash it with toms updated rom, which is brilliant, very fast. At first I didnt have any power outs at all, but suddenly later today it happened again but this time worse, sometimes it wont turn back on. Id have to do random things like taking out the battery and putting it back on for it to turn on, sometimes, it just wont, id wait a few minutes then it it works and turns back on again.
So im sure it isnt toms rom anymore since no one else reported this issue.
I also though it could be a loose slide, but sometimes when I just try to move the slide around, nothing happens, it wont turn off, pop the slide in and out and in and out and its fine, then a few minutes later, phone is off again. Sometimes in the middle of a call it goes off.
Very very irritating indeed.
Any ideas on what I should do? Has any1 else tried this?
send it to the manufacturer
I have the same problem. I contacted my dealer and they seemed to know how to fix it. I have sent the phone to them, but I haven't got it back yet.
It's definitely a hardware problem, not software
Ok got it, but I need to flash it back to original ROM first or else warranty will be void.
Thanks guys!
Im really leaning more towards this being slide problem, upon testing and testing,
It turns off when:
When I am connected via USB to PC and I slide out, it shuts off.
When I slide keypad back in with its own force (not guided by the hands, just letting it drop), it shuts off.
wow guys the problem is solved! :-D
Big thanks to DaVinci for pointing it out to me, when I tried it, no more power outs no matter how I test it!
Solution: Clean the battery terminals! Thats it. I used a pencil eracer then cotton swab with alcohol.
Saved me a lot of trouble! No all I can do is enjoy toms latest, blazing fast ROM!!!
Yeaaaaaaaaah baby!!
ok guys actually two problems here:
1. my wizard works fin no problems at all until i go to use the keyboard for txting or emailing, sometimes its ok other times the screen goues fuzzy and then a lot of lines appear?? any ideas is it hardware or software problem??
2. ive recently tried flashing a new rom to my pda actually a few bu everytime i flash its the same rom that comes up as before ive hard reset after flashing also soft rest but its still the same rom any ideas?
Have you CID unlocked your device?
I'm having the exact same problem with my keyboard, although it doesn't *only* happen with the keyboard. Every now and then--more and more often now--the device just stops responding for five or ten seconds, and then the lines appear, and the screen fades completely white after a few more seconds. Sometimes it reboots itself, but not always. It never responds to any input after that.
It really sounds like a hardware problem to me, but I have no idea what to do to fix it. A friend of mine who is very much into (read: addicted to) ROM flashing said that a re-flash would solve the problem, and suggested I go back to an official ROM first, just to be safe. I did exactly that, and it did nothing at all to help the symptoms. I've gone so far as to start using a Blackjack II for the moment, because I can't deal with my phone locking up randomly all the time. Any help would be very appreciated.
I too have a similar problem, except its just with my screen that occassionally i get lines down the screen then it fades to white, putting it into standby and back on again gets the screen back. My device still responds however.
Sounds like hardware issue. I have come across quite a few threads with similar problems
yes my device is cid unlocked i used to have no problem flashing roms but now it just doesnt happen all it does it resets the standard rom and all the tmobile gumf loads up
**also does anyone know how to get rid of the tmobile stuff permanently?
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
tony.wheeler said:
Sorry but my T-Mobile supplied HD2 (on same ROM) has never shown this issue. All OK here. Did the power off (batt out) and reset fix the problem?
Click to expand...
Click to collapse
I just hit the reset button and it fixed it
Not the first time i've had to reset due to a strange lockup.
Might have to slap a new ROM on soon i think!
Seems to be struggling to get 3G reception (even in areas where my TyTn II was fine) grr!
ive had the phone for about 3 weeks, and used about 3 roms...
i experienced this probelem with the stock rom, and i still do sometiems with custom roms, but not as much as stock.
u should try a custom rom..helps alot.
I've posted about this problem before - it's possible your device is subject to heat problems. Mine did exactly the same thing when it got warm (either in the sun or while charging). Had to put it in the freezer a few times to get the touchscreen to respond again. And the phone worked as if nothing had happened.
Next time it happens, check the temperature of the back of the phone. If it's warm to hot - put it in a plastic bag and into the freezer for a minute or two to cool down, then try again.
I had your problem too many times even after trying cooked ROMs and upgrades/tweaks/hard resets so has gone back for replacement...
see this
http://forum.xda-developers.com/showthread.php?p=5256019#post5256019
HTC HD2 unlock not responding
Pooper said:
I just came back to my phone to unlock it, but it wouldn't accept any touch input. I don't think the device had totally locked up, as i could see the signal bars going up and down - plus the physical buttons worked fine.
Has anyone else had this issue? It's getting annoying having to take the back cover off to soft reset more and more frequently!
(I haven't applied any kind of lock screen tweaks btw)
Using the stock T-Mobile UK ROM (1.43)
Thanks
Click to expand...
Click to collapse
If my experience can mke you feel better, in 1 month i had 3 times the same issue , and in one month i did 2 hard reset and 1 rom update.
And today i can not open my mail window, i can only look at the preview but no way by taping to open a ful window.
Also I notice is imposibel to send vcf contacts to other phones, grrrrrrrr HTC is really making me very mad
any permanent solution for this? it plagues quite a long time.
niulj said:
any permanent solution for this? it plagues quite a long time.
Click to expand...
Click to collapse
went through this for a week. flashed to 5 different ROMS all doing task 29 before I did so and used recommended radios for each build. also did MTTY.
nothing helped.
my only option was to send my phone in to Tmobile for a warranty replacement. so far my replacement is working fine on a cooked rom
Hi Guys i hope somebody who knows about capacitive touch screens can help me! I have taken my HD2 apart to fix a smashed camera lense. On removing the back cover i used a small screwdriver to prise off the back case and unclip it all round. It came off with no problem, i fixed the camera and put it back together. When i turned the device back on the touch screen isn't responding to my finger on any screen. Like i turned the touch screen off! The hard buttons still wok but nothing from the screen. Nothing looks damaged (I.e the glass isn't smashed). I seem to think i might have damaged something when prising the cover off with the screwdriver. Please, any suggestions would be really helpful!!!
Can anybody out there help with this? I am currently without a phone :-(
I have exactly the same problem, but it happened from nowhere. I didnot unscrew anything. Please Help
Check the flex cable.. this part are very delicate.
is this :
http://img.diytrade.com/cdimg/92507...creen_Full_LCD_for_HTC_Touch_HD2_HD_2_LEO.jpg
same problem
ive got the same problem, mine just stopped working, i performed a soft and hard reset, removed the battery still nothing. it worked for a moment but once locked it stopped working again, only the hard buttons.
same problem but it works on and off. basically the screen will respond until the phone is put into hibernate. the after that id have to push the phone button and end button back and forth until it responds
Same Issue independant of ROM
Same issue here.
Funny thing is it started a week or two ago randomly out of the blue.
Same scenario:
lock the phone can't get touchscreen to respond for unlock
Judging by these posts everyone started seeing this about the same time, maybe it's a software issue or background app .
Help!
I have same problem. It can work for a couple of hours or in 1-2 days then just stop responding, almost every time when in hibernate. Lets just hope it's not hardware failure.
This started happening to me this morning. Out of 50 tries, managed to unlock the phone three times only. This happened out of the blue, right after i removed my phone from the charger.
Have soft reset, hard reset, reflashed ROM, but the issue still remains.
I really really hope this is not a hardware issue.
Does anyone out there know how to solve this? My phone is virtually unusable right now...
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
dio62000 said:
Same problem here, I've been testing for about 2,5 months now and today I've sent mine back to HTC . I think it's a hardware problem, tried everything from hard resetting to reflashing. When I press the HTC logo and keep it pressed the screen does respond again. Conclusion: hardware problem.
Click to expand...
Click to collapse
You're probably right.
I've also tried everything. But kind of strange that if I lock when not on home tab it seems to work. And the screen, almost always, reacts as it should as long as I just dont' lock it.
I just started to get this issue. touch screen works fine until it hibernates. reflashed, still happens. found this in my search:
htcphones.net/htc-hd2-problems-with-touchscreen/
just got off the phone with tmo. they are sending me a new one.
Yeah, it happened to me as well. I opened a new thread like a month ago explaining the problem: http://forum.xda-developers.com/showthread.php?t=710282&styleid=15
and I contributed in another one concerning the same issue here: http://forum.xda-developers.com/showthread.php?t=708530
Summing all up, it ain't caused by a software or a ROM of some kind (at least in my case) because soft and hard resets didn't solve it nor did the flash of a stock ROM. The most probable cause is a digitizer (touchscreen) defect that appears randomly and totally out of the blue. The only thing to do in my opinion is to send the phone in for repair, which I did. It came back with a check mark on "calibrated screen" checkbox. As of now phone's working fine and I hope they solved it even though I read of other people who have had their leo's screens completely replaced..
A curious side note: htc care reset to zero my phone's call duration timers..
I'm not sure if it's the screen. In my case I think it's the connector from the screen to the motherboard, because pressing the housing seems to help.
But let's see if HTC is able to repair it, I hope they are, because the problem is so random they might not even see it
After losing functionality on my touch screen for a week, finally decided to send it in. Took the trouble to revert my HSPL to original and Stock Rom.
Repair should take about a week. Now I'm stuck with an ancient Nokia 6230i for this week. I feel so lost without my ppc. Have had one for as long as I can remember.
Hopefully the phone comes back okay...
I've had so much problem with the screen not responding so I did all backup then reflashed, hard reset to put the device back to stock. Did this during the weekend, I even fired up my old iphone 3g to have as backup phone.
All set today to go to the store and have it repared under warranty.
But since Sunday evening it works perfect. I've been testing it a lot and the screen has not stop responding even once.
This might be just temporarily but does anyone else experienced something like this?
Mine sometimes worked well for hours... days... but eventually the problem came back.
Mine died on me when I was actually out of the country (stuck in Vietnam without a phone). It would work for 5 minutes, then stop for hours. I would have to switch my phone on and off for a couple hundred times before it worked for another 5 minutes...
Got so tired of it that i sent back my HD2 for warranty repair. Expect it to be back tomorrow (or Friday at the latest). Hope there's no further problems with it.
I hate to say it, but the HD2 is known for its highly defective touchscreen. Even when it's working, a lot of people experience strange and bothering events, such as the touchscreen "touching" itself, a very high/very low screen sensitivity all of a sudden, the tilting of the screen to one of the four corners of the device and so on and so forth.
With a device so expensive one would expect it to work flawlessly. Seems to me that HTC doesn't think the way we do...
I had a strange issue recently with my build (below). I had a 'normal' data freeze and rebooted, but when I did, apparently a message was waiting and some appointment on my calendar was due. This seemed to really slow down WM and HaRET ran very slowly before booting Android. However, after Android booted, the touchscreen was locked and wouldn't slide out of the way. In fact, the screen darkened and shut off just as if I wasn't touching the screen at all. I did receive a phone call, which worked, but touchscreen was still unresponsive.
So I tried rebooting again. This seemed to lock up JMZ Dual Boot and not allow me to boot up Android. Moreover, it locked my touchscreen in WM! I have pocketshield installed, and after cover screen showed up, I couldn't move it away. I tried rebooting, taking the battery out for 5 minutes, etc. and no luck.
Ultimately, I resolved this by a HARD RESET of the phone. Lost my windows setup which will take some time to repair, but since I use Android most of the time, maybe it doesn't matter?
Anyway, posted this in case others are having this problem, maybe there's a theme.
editted: ok, touchscreen stopped responding again, in WM and Android, while the unit was just sitting on my desk. I'm now thinking hardware problem...
yes i have the same problem since a ~week. NO TOUCHSCREEN... i have flashed maybe 100 different roms, but no luck... even when i install the original vodafone rom with radio and downgrade to spl 1.48 it doesnt work... this must be an android issue i think.
yesterday i was in the vodafone shop and they give me an NEW HD2 ))))).
now im waiting for an solution about that problem and hope someone will fix it. untill that i will stay on WM6.x. i dont think, i will get another new HD2^^
sorry about my bad english! im german...
ps: when i started the hd2 there was an picture of an WORLD MAP for ~one second. maybe this helps. i think there is something in the front of the orange screen. something with "yes" or "no" option. but i cant see it.