[Q] Can send texts but can't receive them - EVO 4G General

UPDATE: Full details on how I solved this problem can be found here.
I'm on CM6--haven't upgraded yet.
A couple of days ago, I stopped being able to receive text messages. I can send text messages and everyone gets them (confirmed).
I have Google Voice (GVoice) installed on my phone and if someone sends a text to that number, the phone pulls it down and displays it fine. However, if someone sends a text to my Sprint number, no go.
The only odd thing that I can think of that happened a couple of days ago was that I got an international text (from the UK) and I think it's since then that I've not been able to receive any texts.
I tried to uninstall Handcent and used the default Messaging app, but no luck. Anyone have any idea what might be going on?
Just as additional information, I called Sprint and they checked my MEID and said it was wrong and the phone needed to be "refreshed". Is my MEID # different from what they have because it's rooted?

Wait first try installing another rom. Or you could just upgrade to cm7,cm6 is too old. Then when you install another rom try texting again.
Sent from my PC36100 using XDA Premium App

jadden said:
Wait first try installing another rom. Or you could just upgrade to cm7,cm6 is too old. Then when you install another rom try texting again.
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Thanks Jadden.
I think I know what the problem might be. More details here. Basically, My MIN on my phone doesn't match what Sprint has for my MSID. Confirmation these need to be the same found here.
I am going to install another ROM first--a stock one, and am following the steps I documented here.

Hey, this has happened to me randomly twice before, same exact situation. Didn't matter what ROM I tried, it just wouldn't work. After a while I found the solution was to clear all data settings/reactivate the phone on Sprint's network. I don't remember the exact steps since I'm on CM7, but on a sense rom, go into EPST, and find the option to clear the data settings. Once you do this, it'll say like reactivating service or something, and it'll be fixed. Let me know if it works or you need more help.

all u have 2 do is (if not on a sense rom):
1. nandroid once in recovery
2. wipe all (3x jes to be sure)
3. flash a SENSE ROM (not AOSP)
4. in settings, update profile, den update PRL
5. nandroid back to ur old ROM
if on sense rom, do JUST step 4
ur MEID will match once u do this... n everythi g will be back 2 normal
Sent from my PC36100 using XDA App

Sometimes the solution is super simple. Go to Google Voice settings, under the phones tab, click EDIT on your cell phone, then make sure the e text messages on this phone is clicked. Save. This turned off once on me for unknown reason. Drove me crazy trying to figure out why I couldn't get messages.

You need to update your PRL

delao13 said:
Sometimes the solution is super simple. Go to Google Voice settings, under the phones tab, click EDIT on your cell phone, then make sure the e text messages on this phone is clicked. Save. This turned off once on me for unknown reason. Drove me crazy trying to figure out why I couldn't get messages.
Click to expand...
Click to collapse
I gave that a shot. It didn't work.

aagha said:
I gave that a shot. It didn't work.
Click to expand...
Click to collapse
For me, I had to make sure "Notifications via text message" was ticked in the Google Voice settings. This took me three different nandroid, PRL updates and reboots to figure this out.
I like using the EVO native messaging app and for some reason this option was randomly unchecked during some upgrade.

Same problem
I'm having the same problem as of a few days ago, and I don't quite understand what you did to fix it?
Any help would make me happy. I've been fighting with this for several days, I'm out of ideas.

Related

Cant send images

I cant send images to any number any more, this happend after being on Master Rom 1.1.4. Since then I have been on the Axura 2.0.1 rom, and now im on the one in the image below. And I have been un-able to send mms on any rom. Picture of the error I sometimes get below, other times It will just sit there "sending" the picture but it never sends and eventually just fails.
you can't send pics if your on edge
crazyald said:
you can't send pics if your on edge
Click to expand...
Click to collapse
Even when I am not on edge it will not send, instead of the error message it just says "sending" for a long time and eventually fails to send saying "Error In server response".
Ok, well unfortunately it is still not working.
I have my APN at the factory settings. (I have tried every tmobile android apn i could find, none of them work)
I have data enabled (I have tried it both ways though)
I have tried it with wifi on and off.
I have tried reflashing my rom.
I have tried changing roms.
I am on the new version of Axura now, 2.0.5. still doesn't work.
I have tried sending while edge was disabled & enabled.
I just dont get why its not working, is there something I am just completely missing or what? I really need to get this working
when I had this problem I manually entered the recipients phone number and then the mms went through. after that it seemed to work ok.
I've been having this issue on and off.
It send fine to another operator, but t-mobile. And after a few tries it might send it to another tmo customer.
WP7 was dumb8ter's idea
I just started getting the error recently. I've also had troubles emailing pictures.
You have to enter the recipients phone number in manually. It has something to do with the 2.2 roms. No matter what 2.2 rom I try I get the same error message and only way I have found to fix it is to do what I just said. Or you can switch back to a 2.1 rom and it will work just fine
Sent from my SGH-T959 using XDA App
I don't have the issue when using the CM Mms.apk. The 2.2 mms app is buggy as hell.
http://forum.xda-developers.com/showpost.php?p=9020347&postcount=1
omar26c said:
when I had this problem I manually entered the recipients phone number and then the mms went through. after that it seemed to work ok.
Click to expand...
Click to collapse
rlxurmnd said:
You have to enter the recipients phone number in manually. It has something to do with the 2.2 roms. No matter what 2.2 rom I try I get the same error message and only way I have found to fix it is to do what I just said. Or you can switch back to a 2.1 rom and it will work just fine
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Ah wow that works, alright well I am glad that at least now I know whats causing the problems.
Thanks for everyones help

Can no longer send texts to ONE number!

Here's a weird one. I just found out one of my contacts hasn't been getting my texts for the last 2 weeks. I still receive his but can't send even though I do get a sent verification.
I can send to everyone else w/ no prob & he receives texts from others with no problem too.
I D/L'ed & used handcent for a while & then uninstalled it... Could that be it? WTH happened?!?!
Thanks for the help.
(Rooted JI6 never flashed)
hellcatrydr said:
Here's a weird one. I just found out one of my contacts hasn't been getting my texts for the last 2 weeks. I still receive his but can't send even though I do get a sent verification.
I can send to everyone else w/ no prob & he receives texts from others with no problem too.
I D/L'ed & used handcent for a while & then uninstalled it... Could that be it? WTH happened?!?!
Thanks for the help.
(Rooted JI6 never flashed)
Click to expand...
Click to collapse
might be a weird question,but what phone does you friend have?
me and my friend had the same problem..i wasnt receiving his text,but he was receiving mine.
There are a few bugs in the messaging app. In your case, it sounds like your friend's phone number / name has become associated with a different phone number (within the messaging cache). So, even though your display will show your friend's name, that's not where the messages will be sent.
Try to delete all of your threads and then reboot the phone. If that doesn't work, try clearing the data for the messaging app and then reboot your phone. That should do it. If that doesn't work, you can take the most drastic step, which is to do a factory reset, but then you'll need to do a restore of your apps and other data that would get wiped out.
Secondarily, there's a slightly different bug that could be happening (one that is much more rare than the first) - which is that your friend's phone number is the same, except for the area code, as someone else in your contact list. The messaging app only looks at the last 7 digits to determine a match for the phone number, so 415-123-1234 will match 310-123-1234. This one is much more rare, but that's another possibility.
BTW, these problems are internal to a specific Android class, so it doesn't matter whether you use Handcent or the stock messaging app.
Hope this helps.

[Guide] Getting ride of the Phantom Voice Mail Icon (NOT THE TEXT MESSAGE ISSUE)

Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.
Bump this back up for those that might not have seen this fix. Takes some time to get it all done but I keep seeing post on how to get rid of the Voicemail Icon.
This process works perfectly.
Thanks, I'm tempted to try, but such a pain in the ass.
What I do for the perfect rom...
indagroove said:
Thanks, I'm tempted to try, but such a pain in the ass.
Click to expand...
Click to collapse
Yes it is but I am soooo glad that damn ICON is gone it was worth the time and effort. I have flashed back and forth between Sense and AOSP ROMs several times in the last few weeks and I have NOT had the voice Mail ICON sense.
Fixed!!!!!!!!! Posted my update on page 2 of this thread.
Thank you for posting this and explaining the issue in the unofficial CM7 thread. I was getting sick of people saying "use Google Voice" when they have no idea what they are talking about.
I have an old Samsung phone...may try this.
Sent from my PC36100 using XDA App
Worked like a charm. THANK YOU!!!!
Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.
Vivix729 said:
Just did this...about to flash CM6. *fingers crossed*
BTW, you don't have to call....you can just use the Sprint chat.
EDIT: OH MY GOD IT WORKED.
Click to expand...
Click to collapse
Yea!!! Glad it worked for you.
Sent from my PC36100 using XDA App
God I hope somebody finds another way to clear it.
This took me about a good 45 minutes, but the process was simple and the results were as described. I no longer have to see that pesky and annoying voicemail icon. A+ guide
p0rkguy said:
God I hope somebody finds another way to clear it.
Click to expand...
Click to collapse
Unfortunately there us no other way. The problem lies with the voice mail that was trapped in your que... so to speak before you went to an Android phone.
Sent from my PC36100 using XDA App
I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!
Hey, this is great. I hate talking to sprint, and that was the only thing stopping me. Will try this tonight. Thanks!
zwizzle said:
I just tried this on my Sprint Hero and it worked like a charm. I have three small things to add:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
2. If you get a "Data Call Failure: Error Code 67" message when you first reactivate your Hero/Evo, just update your Profile and everything should be fine. You may need wifi to do this.
2. I would recommend that once you switch back to your Hero/Evo, flash a new rom rather than nandroiding back to one with the voicemail issue. I chose to try a nandroid first, and the issue was still present (although this may have been because I had GV messages in my inbox, not sure on this). However, as soon as I booted up a clean copy of AOSP, the notification was gone.
I have been searching for a fix for this issue for months. Thank you so much for posting this!
Click to expand...
Click to collapse
Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.
p0rkguy said:
Just did this and it took less than 30 minutes. Trying to actually start a chat with them took a bit of time for me though.
Nandroid back into MIUI and it disappeared a minute later.
Click to expand...
Click to collapse
Same here. It helped that I had a land-line, and 2 sprint phones (EVO and my old dumb-phone)
I think I got lucky yesterday though. The night before I got up to level 3 tech and all they did was re-provision my voicemail account and that didn't fix it. Re-provisioning the voicemail does nothing, so you can tell them that if they want to try that first... it is a waste of time.
I got a level 1 guy yesterday and luckily, he had seen this problem before and was so easy to work with.
One thing he mentioned that may help people... when he sent me a voicemail on my old phone to delete, he marked the voicemail as URGENT. Not sure why that may help, but it worked for me.
I can use MIUI now without any New Voicemail (2) notifications!!!!!!!!!! I never thought I would see the day. Big thanks to the original poster.
Not sure, but I think you would be able to re-provision using EPST. Back in the Hero days when we lost data we would dial ##data# and enter MSL and reset the data. The phone would reboot and all was good! I wonder if something like this would work for voicemail. I have not experienced this problem, just trying to help.
zwizzle said:
1. You actually don't even have to call Sprint or chat. All you have to go is log onto mysprint.sprint.com, on the main page scroll down to your device, and select "Activate a new phone" from the "Manage my device" pulldown.
Click to expand...
Click to collapse
This is true, however....for some reason when I tried to do this, it gave me an error message and I still had to contact Sprint. I guess it depends on the phone you are switching to. So YMMV.
Jetdr said:
Thanks to a suggestion made by a follow XDA Member (Can't remember his name sorry!!)
Actually you can fix the Voice Mail Icon issue!!! The one that shows up in the top left corner, NOT the text mail issue.
Takes an OLD sprint phone and some time.
First, put your EVO back to a STOCK ROOTED ROM.
Get your old phone out of the junk drawer (HAS TO BE A NON ANDROID PHONE) and call Sprint. Have the OLD phone switched back onto your account (thus removing your EVO from your account).
Once the OLD phone is activated follow all the steps to activate your voice mail account.
Call your phone from a land line phone and leave yourself a message, then call your voice mail on your old phone and delete it. MAKE SURE THERE ARE NO OTHER MESSAGES IN YOUR YOUR VOICE MAIL ACCOUNT.
Now you can call Sprint back and reset up your EVO. Once your EVO is all set up your EVO will reprovision your VM account. Follow all the instructions to get your VM account setup again. This would be a good time to update all the radios, PRI and PRL and make sure you update your profile.
No go back into recovery and wipe all and either NAN Droid back to your old ROM or start fresh. If you Nandroid back to a ROM with the VM Icon on it, don't worry it will clear off.
Use Google Voice if you can from this point forward. I have flashed many AOSP ROMs since going through all these steps and I no longer have to STARE at the stupid VM Icon.
Click to expand...
Click to collapse
HOLY THIS ON MY PHONE!
i hate it when people caps type... but this needed some yelling out of my system! thx

Cannot receive MMS (Cyanogen) Not APN problem..

I have been having this problem for 6 months, finally its annoyed me to the point of asking for more help. If i take my SIM out of my phone and put it in my wifes, i can get picture messages no problem. if the SIM is in my s4 then i cannot. i will get an error message half our later saying message could not be downloaded.
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!
anyone?
jpom1983 said:
I have been having this problem for 6 months, finally its annoyed me to the point of asking for more help. If i take my SIM out of my phone and put it in my wifes, i can get picture messages no problem. if the SIM is in my s4 then i cannot. i will get an error message half our later saying message could not be downloaded.
I have verified my APN information, it matches exactly with what telus says it should be, and with what it on my wifes phone. Ive also talked to telus who couldnt do anything more to help me. everything is good on their end, and like i said it works when my sim is in my wifes phone, and we have the same APN settings.
I would love to be able to get pictures in texts, everyone sends them to me and i can never view them.
another issue is that i canont send picture messages unless i turn off wi-fi. if i dont it wont send and will eventually come back saying ti could not send. if wifi is off, sends no problem. i dont so much care about this one, but if anyone knows...
Thanks in advance!
Click to expand...
Click to collapse
Make sure mobile data is enabled and/or you have your messaging app set to automatically download/enable data for downloads or whatever. MMS can only be sent over mobile data and sometimes it needs to be enabled manually to send and recieve.
Hehe GUI setting is not going to solve your problem, can you attach your /system/csc/customer.xml file please, I know exactly what's your problem m8
DeadlySin9 said:
Make sure mobile data is enabled and/or you have your messaging app set to automatically download/enable data for downloads or whatever. MMS can only be sent over mobile data and sometimes it needs to be enabled manually to send and recieve.
Click to expand...
Click to collapse
its on. internet works, maps work. everything works. except i cant get pics in texts.
App..
jpom1983 said:
anyone?
Click to expand...
Click to collapse
App Tweakker Play Store luck...:good:
Two different things have made this happen for me.
1. Adblock plus app
-made mms not with at all
2. Turning on the text with Google hangouts when you initially setup your phone.
-when turned on, messed up all my mms
Check these, how this helps
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Can't send SMS - APK1

I'm on APK1 - Rooted. A few days ago, I've lost the ability to send SMS. I can receive SMS just fine, however. I've checked APN settings, tried over WiFi, using a different SMS app and none of that seems to be working. I have seen others talk about this issues as well. I wanted to start a new thread for some fresh ideas..
Thanks
It might be something on AT&T's end. Sounds like you covered your bases. I'd call them
Sent from my SM-G930V using Tapatalk
The same thing happened to me. We rooted my daughter's phone last night and now she can't send texts.
Soonersiren said:
The same thing happened to me. We rooted my daughter's phone last night and now she can't send texts.
Click to expand...
Click to collapse
Can she receive them? Also, is she on APK1?
Soonersiren said:
The same thing happened to me. We rooted my daughter's phone last night and now she can't send texts.
Click to expand...
Click to collapse
Fixed! I used this, http://forum.xda-developers.com/showthread.php?t=1506812
svfusion said:
Fixed! I used this, http://forum.xda-developers.com/showthread.php?t=1506812
Click to expand...
Click to collapse
I can't get it to update once I put the number in. Do you need quotes around the number?
Soonersiren said:
I can't get it to update once I put the number in. Do you need quotes around the number?
Click to expand...
Click to collapse
I had to put it in a few times to get it to stick. If that doesn't work, download GOSMS from the Play Store, that won't require any customizations. Just install and allow the premissons when asked.
I never could get the "update" button to work. I downloaded go sms, set it up, and sent a few texts. After that, all of the sudden the regular text app worked.
Soonersiren said:
I never could get the "update" button to work. I downloaded go sms, set it up, and sent a few texts. After that, all of the sudden the regular text app worked.
Click to expand...
Click to collapse
Awesome. Glad it worked out.
ii had same problem but i turned off advanced messaging and it works fine

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