HTC HD2 won't work with TELUS, Canada - HD2 General

Hi Guys,
I have an unlocked TMo HTS HD2. I have used it in Asia and UK without a problem. But when I came back to Canada, I got problems. I am using TELUS here and Telus doesn't seems to support HTC HD2. I checked this site and used their online tool to check the device compatibility. It shows the HTC HD2 is not compatible with TELUS.
I have tried to find information online about what is the problem and possible solutions. But, I have not came across anything that tells what is the issue. Probably there is something to do with HSPA (telus doesnt support HSPA or so).
So, I thought this will be the best place to know what can be the problem and most importantly possible solutions. I really like HD2 and would really want to use it in Canada.
Thanks.

What about it doesn't work? ALL GSM functions, IE calling, SMS, MMS...or is it just data?

Everything. It won't even catch the signal. I can see the signal bars trying to scan the network but then it stops with an exclamation mark.

leon_nerd said:
Everything. It won't even catch the signal. I can see the signal bars trying to scan the network but then it stops with an exclamation mark.
Click to expand...
Click to collapse
i think Telus has the Bands that are present in the Telstra HD2, thats why your not able to use it, were you able to use it before tho?

No. I have never used my HD2 with Telus before. Is there anything like a firmware update or a software based solution to this problem?

leon_nerd said:
No. I have never used my HD2 with Telus before. Is there anything like a firmware update or a software based solution to this problem?
Click to expand...
Click to collapse
I think you need the Telstra HD2, Tmobile ownt function your phone as it doesnt have the required bands by Telus, try a Rodger or a Fido Sim on your phone and see if you get a connection

My guess is that you've got your HD2 setup to ONLY connect to HSPA - and since they don't support that (edge only) it won't connect. Try changing the setting & see if that works...

Related

Roaming Symbol Problem

I just recently bought a Rogers HTC Magic, rooted the phone, and unlocked it. Everything seems to work completely fine. At the moment however, I seem to be having an issue with a Bell Mobility sim card. Bell's HSPA sim works fine, and I seem to be able to use voice and data ok, but the problem lies in that their seems to be a roaming symbol ("R") on my reception bar. Im using the phone in my local calling area which is somewhat misleading to me.
Im using MyHero 2.0.5 ROM at the moment. Does anyone know why this is happening? Thanks in advance!
Agreed
I'm doing the same thing. I'm running cyanogens roms and I get the same thing. Best I can tell is that this is normal on the magic. Just be careful if you live near the border like I do.
I figured this was normal too. I guess i'll try other SIM cards to see what they say as well, thanks!
Ya I also have this phone running on Bell, wish I could get rid of the roaming. It also asks if I want to connect once in a while too.
Shouldn't the romaing be dictated by the sim? I have a bell sim, on the bell network, why do I get the roaming icon? is there a way to change the phone so it doesn't think it's a rogers and not roaming or something?
Are you sure you have the Bell APN Settings and not the Rogers Settings in the phone?
Settings -> Wireless Control -> Mobile Network Settings -> Access Point Names
If it says Rogers you're Roaming on the Rogers Network.
I put in the bell APN. I don't think we can even roam on rogers network, wouldn't work. Either way, it's the Bell APN.
I don't have a clue as to the differences between Bell and Rogers sims... but I can tell you that my HTC Magic, on Rogers, with a Rogers sim (duh), running Amon_RA's most excellent RAv1.6.2H only shows roaming when actually roaming.
I was in the US yesterday and watched it flip from a Rogers tower to ATT. I was watching to make sure it was not using any data when roaming on a US network. The symbol, lockscreen info and the carrier listed in the status pulldown all were updated correctly.
It might have something to do with the ROM you are running. However I bet that given the phone came from Rogers, it has some carrier info buried somewhere that it is comparing to the carrier you are on (Bell) and triggering the roaming status.
If you disable data when roaming in the settings menu, what does it do? If it disables data, then the phone thinks it is roaming, which would support my carrier data mixup theory.
I will try a different rom on the phone. Unless someone knows for sure what I can do to fix this.
If you disable roaming there is no data, because once in a while it prompts to connect, if you say no, you get nothing. Sometimes my wife must accidentally hit no (its her phone, she probably says no cause shes not sure what it does). I just want to make it so she does not get the prompt ever (settings are all set).
I have a rogers HTC Magic (unlocked) I'm using a fido sim, it thinks its roaming as-well but I have only fido apn settings. It only roams with certain roms and radio's. I can use alot of roms eg. cyanogen,Hero HOFO 308,GYD 2.1.1 without roaming but when I update radio and flash cursorsense roms it thinks it is roaming. I have to enable data roaming in order to get a 3G signal. as a fido user I dial *#123# to see if I'm in my local zone zone. A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
I have the AT&T Tilt, not running the AT&T ROM. I've tested a few different SIM cards on my phone and here's what I've found:
Rogers: Roaming works correctly. In Canada, no roaming indicator, in the USA, roaming is indicated correctly.
Telus & Bell (HSPA): Roaming indicator always on.
I've heard that this may be due to the SIM card listing more than one Mobile Network Code: 302361, 302653, 302657 (original Telus CDMA networks, not compatible with the phone or any kind of SIM-based network so it's uncertain why it would be on the SIM card), PLUS the HSPA network code 302880. It's possible that the phone is not reading that far into the list on the SIM and therefore does not know that 302880 is a home network.
Tilt 2 Roaming Triangle and telus
I'm on Telus and have a Tilt2. The original ROM that came with the unit didn't show the roaming triangle. I have attached some screen captures of the ROM. I've attached a copy of the registry (Remove the .cab it was the only way I could get it to upload).
I'm now running Jackos rom and it does show the roaming triangle.
Hopefully somebody can find where the settings are located and hopefully it's contained in the registry.
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
rogers htc dream unlocked now on roaming?
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
hol17 said:
Have the same problem on the Stocks ROGERS 1.5 Rom. Sales associate said you should not get roaming charges since you aren't actually roaming and if you do, just contact your phone provider.
Click to expand...
Click to collapse
i also have a htc dream from rogers unlocked not rooted and my bell sims card works like my phone calls and my text but i can't get my data to work and when i click on the apns theres not thing and i am not able to adjust anything in there, if anyone can help it would be great, so pretty much the bell sims card works but i cant use my data and it says im roaming
Click to expand...
Click to collapse
If you aren't outside of Canada and you get the roaming symbol; they can not charge you roaming fees.
Roger and Telus PLMN Compared
I'm not sure if this will help,
I have attached a picture of the PLMN from a Rogers sim and a Telus sim
Maybe someone knows how to adjust the information on these lists.
Dave778 said:
A fido tech rep told me that most unlocked phones indicate roaming because of the phones hardware programing. The hard programing of the phones checks the sim and sees that it is using a diff sim card and starts indicating roaming when in fact you are not. A rogers salesman also told me the same thing. He said as long as your carrier is displayed on your phone homescreen then you are good.
Click to expand...
Click to collapse
The phone companies in Canada must be less uptight about unlocked/rooted phones
If you asked those questions to a t-mobile or at&t rep, they would straight up refuse to talk to you
American cell phone companies are still stuck in the "Ma Bell" mentality, where everything that touches their network must be under their control
anyone figure out a fix? I'm having these roaming issues as well on the bell network with unlocked at&t phone.
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
BiOs2k said:
I have Same probleme Here, Bell on a AT&T Tilt 2 phone, Always get Roaming message.
any registry edit or mod available to make it work without these message ?
thks
Click to expand...
Click to collapse
I searched around to a fairly moderate extent and I have found many people with the same problem, yet I can't find any resolution to this issue.
I'm not even sure where the issue lays. Is it with the hardware/firmware? SIM card? Windows Mobile? Is it the rilphone.dll? or maybe some registry entry. Maybe it's on the Bell network side?
Someone told me they put a Rogers SIM into their Fuze and it didn't show up as roaming, yet when they put a Bell SIM in, it's back to roaming. So what's the difference between Bell and Rogers?
Here's a question for anyone who has this problem, when you boot android does it still show as roaming?

Telstra HTC HD2 working on Rogers Network

Hi,
I recently purchased the telstra austrailian hd2 online to work on the Rogers network. Everything seemed fine until I got it out and was not able to get a data connection. Funny thing after setting up all the data settings, the MMS was working just fine and it would show in the top corner that I was connected to 3G Rogers. Just not internet, gps, etc. Changed frequencies and was able to get it to work on EDGE but still not on 3G
This is what I found:
YOU NEED A DAMN 3G SIM CARD, which I didn't have, last phone I had was 2G (working on edge). After putting my bro's sim in (and he has 3g working on his blackberry) it started working just fine. Apparently the 3G sims have "4000" in the numbers on the card, if you don't have that then your sim will not get HSPA and simply not work on 3G.
Another thing you might want to do, and I found this in a thread and can't find it anymore is to add in the Band Types, as all of them are not listed. The phone WILL still work, but you should put them in. I've attached the same registry edit that I found, and they all show up now.
SO IT IS CONFIRMED TELSTRA HD2 WILL WORK ON ROGERS NETWORK, and I was able to flash an HSPL on it and put the Artemis Rom on there and it is working great.
Hope this helps for those that are having the same problems that I did.
Thanks
Alright. So I have a T Mobile HD2, and I've managed to get it to do just about everything on the Rogers network EXCEPT give me 3G. I'd like to try whatever you did for the Aussie version... I'm sure it's similar. What does the band zip file do - where do I put it, and what is the flash HSPL part about? Sorry... I'm pretty computer savvy, but new to the winmo world....
oh ya.......big discovery you have done buddy.everyone knew that Telstra HTC HD2 working on Rogers Network,
hayleynf said:
Alright. So I have a T Mobile HD2, and I've managed to get it to do just about everything on the Rogers network EXCEPT give me 3G. I'd like to try whatever you did for the Aussie version... I'm sure it's similar. What does the band zip file do - where do I put it, and what is the flash HSPL part about? Sorry... I'm pretty computer savvy, but new to the winmo world....
Click to expand...
Click to collapse
It's not going to work on 3G.
hayleynf said:
Alright. So I have a T Mobile HD2, and I've managed to get it to do just about everything on the Rogers network EXCEPT give me 3G. I'd like to try whatever you did for the Aussie version... I'm sure it's similar. What does the band zip file do - where do I put it, and what is the flash HSPL part about? Sorry... I'm pretty computer savvy, but new to the winmo world....
Click to expand...
Click to collapse
mazzarin said:
It's not going to work on 3G.
Click to expand...
Click to collapse
Yep, no 3g for tmous phones on Rogers, unlucky.

Help needed with unlocked x10 (always roaming)

I have a Rogers branded phone that is unlocked and is being used with Fido or a while. Everything works just fine, however I need to tweak the phone so it would stop showing the roaming indication on the desktop, it's always roaming because it sees that I'm on the Fido network and it probably validates against a registry or file somewhere in the file where it says home network = Rogers.
Hi I thought I just wanted to let you know that your usage doesn't count as roaming... as in your airtimes are always local as long as you are in your local calling area. That's based on the experience with my unlocked HTC dream on telus. Make sure you double check with display though.
On a side note, I'm using an unlocked x10 with telus and it doesn't have a roaming icon.
Sent from my X10a using XDA App
mania02 said:
Hi I thought I just wanted to let you know that your usage doesn't count as roaming... as in your airtimes are always local as long as you are in your local calling area. That's based on the experience with my unlocked HTC dream on telus. Make sure you double check with display though.
On a side note, I'm using an unlocked x10 with telus and it doesn't have a roaming icon.
Sent from my X10a using XDA App
Click to expand...
Click to collapse
I know that I'm not actually roaming even though that r is showing on top the reception bars in the display panel. I just want to find out if there is a way to get the phone to think that fido is my home network and not Rogers.
hmm... i'm not sure what 'roaming' means but I bought the phone from Rogers, unlocked it and I'm using it with Fido right now too. I don't seem to have any problem with it. It detects Fido and displays it on my home screen. But I've also rooted the phone too, and I think that rooting process debrands the phone as well. Have you rooted your phone? if you haven't I suggest you do, and you can follow this guide for rooting the phone: http://forum.xda-developers.com/showthread.php?t=717949. Hope this helps
junkk29 said:
hmm... i'm not sure what 'roaming' means but I bought the phone from Rogers, unlocked it and I'm using it with Fido right now too. I don't seem to have any problem with it. It detects Fido and displays it on my home screen. But I've also rooted the phone too, and I think that rooting process debrands the phone as well. Have you rooted your phone? if you haven't I suggest you do, and you can follow this guide for rooting the phone: http://forum.xda-developers.com/showthread.php?t=717949. Hope this helps
Click to expand...
Click to collapse
Roaming is the r above your reception bars, does it show on your phone? I went ahead and I did the root thing however the r is still there
Hey you aren't alone with the always roaming issue...The new Bell Telus network seems pretty screwy with this roaming indicator and some unlocked phones, it's not just limited to android either.
My Fuze and another persons TP2 both always show roaming. Stick a Rogers SIM in and roaming is gone.
Here's some threads, no one can figure it out yet
http://forum.xda-developers.com/showthread.php?t=777437
http://forum.xda-developers.com/showthread.php?t=621652
http://forum.xda-developers.com/showthread.php?t=641299
http://forum.xda-developers.com/showthread.php?t=683785
http://forum.xda-developers.com/showthread.php?t=583227
I had this problem before with my unlocked LG COOKIE with a rogers sim. it was always showing up as "ROAMING" but now with the x10, no more problems.. tried same sim on a blackberry, no roamin ether... its wierd
Well, I had this issue with an T-Mobile branded HTC Dream, unlocked and being used on Three UK, it always shows up as Roaming, what I do is this:
Settings > Wireless Controls > Mobile Networks > Network Operators
Let it check for an network operator, and the choose the correct one from the list, which in your case is Fido.
Hope it helps!

[Q] HTC HD2 wont connect to A&T network

I recently bought a TMOUS HTC HD2 and unlocked it to use on my AT&T network. However after unlocking the phone and trying a few roms I still am unable to connect to my AT&T network. I did unlock the phone on the stock winmo rom. And when I say i cant connect to the network I don't mean internet or mms. Not a single network function works, that includes calling, texting, mms, and internet.
Any help would be very much appreciateed. :fingers-crossed:
got any other sim cards available to try? (unlocking unlocks to all networks)
SIM cards
Well I have some old Tmo cards that I have from my old Tmo account. And I have a few other AT&T cards that are activated. Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing. It is rather frustrating. Do you think I am not picking up any of the EDGE signal the phone needs to work?
SchizoidMantis8 said:
Do you think I am not picking up any of the EDGE signal the phone needs to work?
Click to expand...
Click to collapse
no, its not that, edge is just a manipulation of the 2g network, there is no 'edge signal', there are only 2g or 3g networks (simplified, and not really accurate/true, but close enough for this purpose)
Currently I have used one of the Tmos cards and one of the AT&T cards but they both do the same thing
Click to expand...
Click to collapse
have you EVER seen it working? id be tempted to think it was broken / blocked.
No I did not check before. Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?
SchizoidMantis8 said:
No I did not check before.
Click to expand...
Click to collapse
d'oh!
Isn't there a way to tell if it is blocked with the imei number or something. I hate to think I bought a bad phone. If it is blocked is there anything I can do?
Click to expand...
Click to collapse
not sure, sorry. I'd maybe give at&t / tmo a call, see if they can offer any advice based on the imei.
Thank you for your help. One more thing the siginal bar at the top shows I have no signal but it has an x over the bar indicator. (I'm running gingerbread sense) When I drag the top bar down it says no service. Would this happen with a blocked phone?
No clue, sorry,

[Q] [Help] No 4g / LTE option LG G2 D802

Hi, I cant seem to switch my phone to 4g / LTE. I've tried the various *# hacks like LTE only, but i only get 'Not supported'. Anyone else experiencing this? I was using 4g and getting 4g speeds on my N5. The phone was previously locked and I unlocked it straight away after receiving it.
The software version is D80210g-234-30
Anyone?
im also interested on how to fix this. anyone?
Turns out it was just a problem with the sim / network I was using (Tesco (o2)). When I tried with another 4g sim the options for LTE showed just fine
Wezi said:
Hi, I cant seem to switch my phone to 4g / LTE. I've tried the various *# hacks like LTE only, but i only get 'Not supported'. Anyone else experiencing this? I was using 4g and getting 4g speeds on my N5. The phone was previously locked and I unlocked it straight away after receiving it.
The software version is D80210g-234-30
Click to expand...
Click to collapse
Can you find any solution for this?
I can't switch my phone too *# hack like LTE only --- not supported ://
ozhanbas said:
Can you find any solution for this?
I can't switch my phone too *# hack like LTE only --- not supported ://
Click to expand...
Click to collapse
It was a problem with my network provider, nothing to do with the phone. Try another 4g sim from another network and see if you get 4g / LTE
I contacted LG today about the 4G issues that many experience and I thought I should share the official response:
Many Thanks for your email regarding your LG G2, I am sorry to hear you are experiencing problems in receiving 4G.
Can I just ask whom your network provider is? All main UK network providers bar a couple are receiving 4G via our handset, there are only a few 4G networks at the moment who are yet to approve the software on the G2. Please note it is not a limitation of the handset but is network dependent
The above will also explain why some other people in the area are getting it, their networks are almost certainly among those whom have approved the software on the G2 handset.
I look forward to your earliest response with the network provider, once received we should be able to clarify this for you.
Click to expand...
Click to collapse
So it seems it is indeed a carrier issue.
errikosd said:
I contacted LG today about the 4G issues that many experience and I thought I should share the official response:
So it seems it is indeed a carrier issue.
Click to expand...
Click to collapse
Hi, I have recently upgraded my phone to a sim free LG G2 also, and in doing so spoke to Tesco Mobile about receiving a new 4G sim to match my upgraded tariff.
This has all been put in place but I still have no ability to select LTE in the preferred network section. New APN settings were sent out by Tesco but this didnt make any additional setting options available, has anyone got any more info on this issue or advice?
zeus_01504 said:
Hi, I have recently upgraded my phone to a sim free LG G2 also, and in doing so spoke to Tesco Mobile about receiving a new 4G sim to match my upgraded tariff.
This has all been put in place but I still have no ability to select LTE in the preferred network section. New APN settings were sent out by Tesco but this didnt make any additional setting options available, has anyone got any more info on this issue or advice?
Click to expand...
Click to collapse
You probably also have an non-EUR software version installed on your G2. Where did you buy it from?
If the above stands, the solution is to flash the EUR software version, although I haven't as I do not really need 4G for the time being. 3G is completely fine.
errikosd said:
You probably also have an non-EUR software version installed on your G2. Where did you buy it from?
If the above stands, the solution is to flash the EUR software version, although I haven't as I do not really need 4G for the time being. 3G is completely fine.
Click to expand...
Click to collapse
The handset was purchased from Expansys in the UK and the software is version D80220b-EUR-XX.
So I would not have expected that this issue would come up, it seems to be a unique blend of Tesco(UK) carrier settings and the handset software.
I won't be flashing any new ROM as a solution for a problem which sits with the carrier. Though I am keen to hear if any other users have found an alternative work around.
zeus_01504 said:
The handset was purchased from Expansys in the UK and the software is version D80220b-EUR-XX.
So I would not have expected that this issue would come up, it seems to be a unique blend of Tesco(UK) carrier settings and the handset software.
I won't be flashing any new ROM as a solution for a problem which sits with the carrier. Though I am keen to hear if any other users have found an alternative work around.
Click to expand...
Click to collapse
You already have a EUR software version, so you do not have to flash.
There is a problem with some carriers in the UK not approving the G2 4G software as I have stated above.
Had the same problem.
Changed the SIM for a new one (still labelled 3G 128k) and 4G is fine now (stock JB D802 SIM free).
My previous SIM was almost from the turn of the century (cut to fit microSIM)
I'm having the same problem, no LTE option, here's a solution:
Enter Android test menu by dialing *#*#4636#*#*
Go to Phone Information ... Set preffered network type ... f.e. to LTE/GSM/WCDMA ... if LTE is available, my phone switches to LTE ( showing 4G ) immediately without restarting.
This is what I did
http://mightyintelligence.blogspot.co.uk/2014/06/lg-g2-d802-international-using-4glte-on.html
New Working method to fix 4g on D802

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