Hi guys, this is my first post but ive been lurking here for a while trying to learn more about my phone.
This is a bit long winded so please bare with me..
I bought this phone about a week ago from rogers wireless. It's locked to rogers and i updated the phone with the SE updater to the latest version they have. I bought the phone under my contract and then gave it to my wife (her old phone broke so i thought it would be nice to give her a new one)
She's now using her old simcard in the phone and other than the phonebook contacts keep disappearing, everything else works fine and all the txt msgs are intact.
1) whenever i switch sims from her's back to mine, the phonebook will be cleared.
2) today she told me that the phonebook cleared even though she didnt touch the simcard.
any idea as to why this is happening? she thinks the phone is defective i think its just something software. Im going to try and do a factory reset on the phone and setup the entire phone w/ her sim instead of mine (which is what i originally done) and then update again on SE updates.
Gmail sync
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Martin5000 said:
Hi
I've had the problem too. It turned out that the synchronization with Gmail was the culprit. The phone saw that a given contact was not in the contact list in Gmail and therefore deleted it from the phone instead of adding it to the Gmail contact list. The same goes for changes to contacts - if I change something on the phone, it disappears when the phone syncs. If I want to keep the changes, I have to make them in the Gmail list. I don't know how to change that behaviour.
- Martin
Click to expand...
Click to collapse
Yeah that's just BS. I didn't sync with Gmail right at the start, so when I finally did it last weekend, I lost all of my 249 contacts. Luckily, I had them backed up on my old sim card, so I restored them, but all the contact pictures, facebook links etc were lost
Gmail sync fail
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
badhobz said:
wow! thanks for solving the mystery Martin!
Any idea how i can either import all those contacts to gmail's contacts (other than manually inserting them.. )
Man it's so friggin annoying to have to restore my contact book every time the damn google sync does a check.
Click to expand...
Click to collapse
You could just turn off google sync
well it seems like ive turned off google sync and yet it still has this problem. I figure it might be attributed to her having to log into google accounts??? there is a message on the notification bar sometimes that asks her to log into her google account. Could that be it?
Every time it doesn't detect a password/or has the user logged in, will it purge all the contacts? Is there even a safe way of backing up the contacts on SD card and then transferring that file to my HD so i can reformat the phone for her?
Related
I searched the forums and didnt find anyone with a similar issue so i hope somebody can help and that i havent indeed lost all of my contacts.
I updated to jf 1.51 when it came out and after a week of having it, it there was a lot of force closings and other small issues, plus i needed to change my email anyway, so i decided to do a wipe. When i turned the phone back on and tried to import my contacts they were all gone. The phone works normally otherwise, and even the messages that were saved to my sim are still there so i dont think my card is fried but i could be wrong.
Any ideas?
Did you sync your contacts with Gmail?
imponfire said:
I searched the forums and didnt find anyone with a similar issue so i hope somebody can help and that i havent indeed lost all of my contacts.
I updated to jf 1.51 when it came out and after a week of having it, it there was a lot of force closings and other small issues, plus i needed to change my email anyway, so i decided to do a wipe. When i turned the phone back on and tried to import my contacts they were all gone. The phone works normally otherwise, and even the messages that were saved to my sim are still there so i dont think my card is fried but i could be wrong.
Any ideas?
Click to expand...
Click to collapse
If you skipped the setup where you enter your gmail and password it won't sync your contacts. Try running setup. If for some really odd reason that doesn't work. Sign in to your gmail account on your computer and click on contacts, all your contacts will be there.
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
imponfire said:
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
Click to expand...
Click to collapse
All my contacts, phone number, address, or just email, are all sync'd with Gmail. I'm not sure how it wouldn't be so in your case.
Hmm.. so i guess i should try doing setup all over again? Any way to do that without doing factory reset?
imponfire said:
I did all of that, my gmail contacts are fine, im talking about my phone contacts.. like the 200 phone numbers i had. When i went to contacts, import contacts it said there were no contacts on my sim.
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Click to collapse
Why are you importing from SIM? Imprort from google. If you save them to sim, import from sim and then sync to google, you're gonna end up with a hella-mess-of duplicate contacts.
CBowley said:
If you skipped the setup where you enter your gmail and password it won't sync your contacts. Try running setup. If for some really odd reason that doesn't work. Sign in to your gmail account on your computer and click on contacts, all your contacts will be there.
Click to expand...
Click to collapse
Ok, i was getting a little confused since i had already done what you guys were saying so i did this (checked online) and i didnt think about the fact i had changed my gmail account. All of my contacts are on my old account.
When i started the new acct i figured everything (contact wise) would still be on my sim from before so i wouldnt get double info when i imported but i also didnt think about everything being stuck to the old acct.
Sorry guys, i feel dumb now, lol. I appreciate everyones help though
Sup y'all,
So I really enjoy having all my facebook contacts' profile pictures/birthdays sync with the contacts on my phone, but the problem I am having is that I have to go into each of my phone contacts and tell it which of my facebook friends to sync with. That kind of sucks, especially since I keep flashing my phone in order to try out new roms. Is it possible to have facebook automatically match up my phone contacts and facebook friends so I don't have to do it all manually? And if not, is it possible to somehow backup all the linked profiles so I don't have to redo it every time I flash a new rom? Lemme know thanks.
Every time I update my ROM.. during the first Facebook login, I'm given the option to sync ALL contacts that it matches with my Facebook Contacts..
(has to be pretty close on the name for it to match).
Try going to the ME contact entry, then sliding over to the Events tab (2nd from right, i believe), then make sure it's logged into facebook.
At the top, you might have a "Link Contacts" or something (going off of memory here). from that screen, it will show you the list of contacts that it has matched.
If you have names in your address book such as "Mom" .. that's not going to automatically match with Jane Doe on Facebook. Gonna have to update your local Contact name to Jane Doe, or the auto-match won't work.
Mine automatically matches about 20-30 of my contacts every time I re-ROM and login to facebook.
ah sick man thanks
I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.
nitegmoney said:
I have a question regarding this every time i flash a new rom i do not get this option, i have to manually go in and link everyone to facebook. When i click my contact card I don't even get the option to look at history or status updates on the sliders... I'm logged in on both the sense tab and the facebook in the internet file in the start menu but have never been prompted to sync contacts. I am using Energy rom dec. 13th 29005. Just wondering if anyone else is having this problem was bored figured i'd ask as it gets tiring manually liking all contacts. any response is appreciated.
Click to expand...
Click to collapse
Match the contact name with the facebook name and it will automatically match it when you sign into facebook. That easy!!
Possible to backup with Titanium?
Here is an idea.. You have to match them all up one or another once.. then SYNC your phone with your computer using Active Sync/Windows Mobile Device Center... It then SAVES all your facebook contacts in with your other contacts so when you hard reset or update your rom, when you sync it up, your contacts are all back (including their facebook contact info)... I hope that helps
Device: Samsung Galaxy S
OS : Android 2.1
Hi,
Basically I don't use google account to sync my contacts because the groups thing doesn't work the way I want it. So instead, I use Kies, which allow you to sync Outlook contact with your phone, which all worked fine.
However, last night before going to bed I sent a few sms message and everything was fine, i.e. all contacts were there. But this morning when I work up because of a text message from a strange number, which was actually from a friend of mine, so I thought he has a new number so I tried to update his contacts but when I click on "Update existing contact" my address book pops up and is ... empty.
After that, I opened my contacts and NOTHING is there.
I turned on displaying google contacts and its all fine, but when I choose phone contact, absolutely nothing is displayed.
I did absolutely nothing last night, and I don't believe I cleared all my contacts while in my sleep (because I don't even know how to do that while im awake).
Anyone has this problem before and/or know how to solve it please help .
Btw, I have been adding quiet a lots of contacts over the last 2 weeks (since last time I sync with kies) so I really need them back.
Thanks.
this just happened to me, nobody knows how to solve this problem?
login to you gmail account and see if they are still there
Hi guys,
I have to say, since I bought the Wildfire I'm amazingly unhappy.
This phone is seriously ****.
It's slow, it freezes, it crashes, it reboots by itself.
Today I tried to do a factory reset.
I used MyBackup to do a backup of everything.
Obviously it was a failure: it didn't save the apps, so now I have to reinstall everything by myself. It didn't save the data of the apps. I lost nothing important, only the data of some stupid game, but I lost it. It saved apparently all my data and settings.
I restored the contacts and now I have another problem.
They are duplicated. I delete from my gmail accounts the duplicates, but they are still there on the phone. And the ****ing phone synchronizes again all the contacts to my gmail account. And over and over and over.
Is there any solution to this problem beside removing manually on my phone? There are more than 300 duplicates!
Turn auto sync off... Is that so hard? As for the slowness, nothing wrong about mine or most other peoples phones.
When youre restoring your contacts make sure you only list to display one of your accounts e.g your gmail acc
This is obviously a user end problem and not the phone.
Turning off Auto sync doesn't fix the problem. It just avoids the problem. I already did it!!!
In this way, I will not able to sync anymore my contacts to Gmail since as soon as I started autosync again it starts again to sync in only one direction!
Yes sure, an end user problem caused by the lack of functions of the phone.
And for the slowness....probably you missed all the comments about people overclocking and complaining about it.
The overclocking complaints aren't about the phone being slow, its just not working on some sense roms. And imo the phone has all the necessary functions. Perhaps you should get it fixed.
Whenever i feel my wildfire is sluggish, i back up the phone, do a full factory reset and flush a new rom. Makes a huge difference. Sadly i still havent figured how to solve the duplicated..... no quadriplicated contacts that appear.
i think you guys should do a factory reset, add all your contacts once, back them up to sd card, and then when you install a rom, don't sync your contacts, just import them from the sd card file.
although i haven't had any issues with duplicates with syncing my contacts anyway. :S
Must admit the phonebook setup is a bit pish on the Android system, it tries to link everything together when all you want is just a simple phonebook with peoples numbers and emails.
So i've spent ages deleting all duplicates and unlinking ****. Finally after a number of hours it resembles a simple phonebook with people linked only to there facebook accounts and nothing else. Sometimes the software just tries too hard!
Did you sync facebook contacts ? I would recommend you to not do so. Facebook gave me quite a problem with contacts when i just got the phone.
Other than that, google contacts sync works just fine for me.
Finally the continuous synchronization stopped. I was able to remove duplicates from my gmail account. But....surprisingly several contacts disappeared. I used the "merge duplicates" function on Gmail.
Now I installed again the backup I did. My phone book is not synchronizing at all with gmail. Moreover, something else happened. It is not synchronizing with Facebook. When I go to view it says Facebook for HTC sense 0 contacts. But if you go do Online directory, they are there! But I cannot see to link in the contacts.
Oh yeah, obviously I still have 4 contacts per person.
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Gmail contacts also deleted when they are disappeared from phone
hp420 said:
Log in to your google account through a web browser. I'll guarantee all your contacts are still there. Either you are not syncing right or you need a factory reset/flash.
Click to expand...
Click to collapse
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
subhasis005 said:
Thanks for your reply. But let me tell you one thing the moment I saw my contacts gone in the phonebook, I checked my gmail account also. The contacts were also not there. Then I performed a "Restore" action and the contacts came into gmail address book as well as in the phone. Hope I have made the problem clear now. :crying::crying:
Click to expand...
Click to collapse
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Re: Gmail contacts also deleted when they are disappeared from phone
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
Yes I restored my contacts they were fine. They came back to my phonebook but without any reason they disappeared again. I had to do same restore again in the gmail to bring them back in my phonebook. I had not faced this problem before. Thats why I am confused. And moreover can you tell me why no whatsapp and wechat contacts not shown in the phonebook while all the syncs are on? Please tell me if you have any ideas...Thank you in advance.
hp420 said:
no, not really....you said you restored your contacts and they have returned....so what's the issue then?
Click to expand...
Click to collapse
It's pretty clear to me. The OP added his Google account to his phone, sync'ed his contacts and then some time later found that they had vanished from both phone /and/ Google. He was fortunate to be able to recover them, but the fact that he was able to does not mean that it's not an issue. Likewise, the fact that it has happened again suggests that he needs a little more support that an implied PICNIC reply....
---------- Post added at 07:20 PM ---------- Previous post was at 07:19 PM ----------
subhasis005 said:
Hello guys, I am facing a weird problem that I have never faced before. I have one week old brand new Nexus 4 and its just awesome. But some little bug in the OS is just spoiling the whole experience. I am not sure if its a bug or not but surely it shouldn't happen.
The problem is I always synchronize my contacts with gmail. So whenever I added my gmail accounts first, all of my contacts just came into my phone flawlessly. But one morning I just saw all the contacts disappeared leaving a just few which are of no use. After googling and some small rnd I found the life saving option "Restore Contacts" in gmail contacts. I got them back. Didn't know the reason but thought it would never happen again. Today again this thing happened which really pissed me off.
I have used all of the android OS starting from GB to ICS but this thing never happened. I also found that whatsapp, facebook, wechat contacts are not synchronized properly without any reason. Contacts are not properly shown under "Contacts to display" option. Guys is this problem common in JB 4.2.2 or I am missing something to properly configure my phone. Please share your views friends.
Click to expand...
Click to collapse
I'd be looking into apps here - if a contact is deleted on your phone, this deletion will be sync'ed back to Google with the symptoms you've reported. Have you scoured your phone for a potential rogue here (either malicious or, more likely, buggy)...?
thanks for getting it finally
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
subhasis005 said:
thanks daern for understanding my problem. You read my mind. This prob should not happen. Do you mean that any malicious programs are running in my phone?? or any other issue is causing this weird problem. I am not sure tomorrow morning I will see all the contacts vanished again. Its been 2 times I am facing this.
Click to expand...
Click to collapse
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
SpookyTunes said:
Chances are some (non Google) app on your phone, which has access to your contacts is deleting them. I would backup your storage and "factory reset" your phone. If the problem returns, try removing apps with access to your contacts.
Click to expand...
Click to collapse
I have a similar problem but in my case there is absolutely no doubt that it is Google deleting contacts from my Nexus 4. I do not even want my contacts synchronized or backed up on Google's servers and prefer to use the phone memory (because I use other apps to back up my contacts). The first time Google deleted my contacts from phone I realized that I had only disabled synch for "contacts" but neglected to also do it for "people" so I made sure all of that was disabled before I went and started deleting duplicate contacts from Gmail (that's right, it not only deleted it from the phone it duplicated them there). I then proceeded to restore my contacts from a .vcf file directly to the phone memory and it worked fine at first. Then, the next day, Google had AGAIN deleted all contacts and again duplicated them on Gmail. The phone has Android 4.3 and is stock other than being rooted. I am hoping to avoid having to delete the google account from the phone altogether. Any ideas?