Boo Hoo ... I love my HTC-HD2, (despite all the grief HTC should have avoided inflicting on us), ... and so I was really looking forward to the 1.66 ROM Upgrade. BUT it won't load for me...
I downloaded the ROM ("GCC & Egypt" version out of Middle-East & Africa site - I'm an expat living in Dubai), connected my phone to my PC by USB & ActiveSync, ran the ROM.exe on my PC, carefully ticked and clicked my way through all the dialogue boxes and when I hit the last "next" button to launch the ROM upgrade, ActiveSync decides to disconnect leaving the phone hanging in the tri-clour bootloader mode and 10 seconds later, (with the connection dropped), I get Error [266] UPDATE ERROR (see attached screen shot).
Happily a quick restart after removing the battery restored the phone to its un-upgraded state. Thinking I may have tweaked something I shouldn't have on my phone (with loaded software, reg-edits and xda-tweaks), I hard reset it back to the original factory 1.43 ROM condition and retried the 1.66 Upgrade; but no go - same ActiveSync disconnection/bootloader hang. Tried again with firewall and virus protection turned off; and again on a different PC; and again and again holding my tongue in every conceivable different position - but no joy and now I have a bald patch from all the hair I pulled out.
I might just be thick and missed something, (though - as a last resort - I did read the instructions seven times), ... so I'm desperately seeking assistance. Any help would be greatly appreciated ... as I'm finding it difficult to suppress the rising anger and loathing I developing for Team HTC - who have now predisposed me to blame them for everything that goes wrong including global warming; - this is turning out to be pretty much like my relationship with all the old Landrovers I've owned - but I digress - can anyone suggest a solution or point out my error ... before I send the less than complimentary email I'm drafting to HTC, who will then have to blacklist me from buying the HD3 and then I won't have anything to complain about, (because my current Landrover Discovery 3 is uncharacteristically perfect !!).
That's because Windows needs an extra driver for the phone in bootloader mode. It is then no longer connected via Activesync.
Put your phone into bootloader mode, connect it to your PC, wait for the driver to install, then flash again (while the phone is in bootloader mode).
ROM Upgrade Utility / Phone connection problem persists
Thanks for the advice; but still have a problem.
PC connects and recognises the phone via USB connection in bootloader mode(so I assume driver has loaded properly) but ROM upgrade utility still stalls with error message saying "Update Utility cannot get response from your PDA Phone".
Several attempts to run Upgrade Utility while phone is in bootloader mode all fail; sometimes with no detection at but once or twice it manages to detect the phone but doesn't obtain any status info and ultimately fails to communicate properly, always ending up with the Error message noted.
Starting think I have a hardware problem ... oh no ... will have to deal with HTC Middle-East (which will mean numerous miscommunications, 3-4 week waits, phone being lost/misplaced, after 2-months being told there is actually no problem - must all be in my head ... think I'll just slash my wrists now and save the aggravation.)
eViking said:
Thanks for the advice; but still have a problem.
PC connects and recognises the phone via USB connection in bootloader mode(so I assume driver has loaded properly) but ROM upgrade utility still stalls with error message saying "Update Utility cannot get response from your PDA Phone".
Several attempts to run Upgrade Utility while phone is in bootloader mode all fail; sometimes with no detection at but once or twice it manages to detect the phone but doesn't obtain any status info and ultimately fails to communicate properly, always ending up with the Error message noted.
Starting think I have a hardware problem ... oh no ... will have to deal with HTC Middle-East (which will mean numerous miscommunications, 3-4 week waits, phone being lost/misplaced, after 2-months being told there is actually no problem - must all be in my head ... think I'll just slash my wrists now and save the aggravation.)
Click to expand...
Click to collapse
What version of Windows are you using? If you are using Windows Vista or Windows 7 64 bit you may need to install the required drivers by yourself, rather than automatically updating drivers.
Have tried on two systems:
1. Win XP (32bit version with Service pack 3) running as virtual machine in Parallels 5.0 on an iMac OS 10.6 (snow leopard) - yes I've ventured out of the shadows into the light.
and
2. Win XP (32bit version with Service pack 3) running on a standard PC
Both seem to connect, bootloader on phone shows "USB" and under Control Panel/System/Device Manager the HTC Device shows as a USB Root Hub device "working properly" ???
eViking said:
Have tried on two systems:
1. Win XP (32bit version with Service pack 3) running as virtual machine in Parallels 5.0 on an iMac OS 10.6 (snow leopard) - yes I've ventured out of the shadows into the light.
and
2. Win XP (32bit version with Service pack 3) running on a standard PC
Both seem to connect, bootloader on phone shows "USB" and under Control Panel/System/Device Manager the HTC Device shows as a USB Root Hub device "working properly" ???
Click to expand...
Click to collapse
Strange. I guess you have tried using different USB ports, and not using a USB hub port. Are you using the stock USB cable that came with your HD2?
You might also try flashing a ROM with your storage card. That should bypass your USB problem. You can find instructions here.
Flashing Via MicroSD Card
1. Make sure your microSD is Formatted to fat32 (you dont have to delete all files but it is safer if you do)
2. Download your prefered Rom from the LEO Rom Develpoment Page and unzip/unrar it to your PC
3. Goto the Roms Folder and rename the .nbh file to LEOIMG.nbh
4. Copy the LEOIMG.nbh file to the root of your MicroSD Card
5. Plug the MicroSD Card into the phone
6. Reset the device while pressing the volume down button to enter the BootLoader screen, you will first see a tri-color screen with the phone and SPL Information at the top
7. Follow the On Screen instructions to start the update
8. After flash has completed, press the reset button with the stylus to reset the device.
Yes; the first thing I tend to suspect is the USB Hub or ports on peripherals, but I also tried virtually every direct connect USB port on both machines.
and
Yes, I'm using the standard HTC micro-USB cable ... BUT whilst waiting for my second HTC cable to arrive I have also been using a micro-USB from a Jabra SP700 (car speaker) which "looks" identical but only charges my HD2 and doesn't work with ActiveSync ... so now I'm wondering if it is slightly different, maybe it has damaged the terminals on the phone - though would've thought that all micro-USBs plug in the same even if terminal configs differ resulting in connectivity differences ???
eViking said:
Yes; the first thing I tend to suspect is the USB Hub or ports on peripherals, but I also tried virtually every direct connect USB port on both machines.
and
Yes, I'm using the standard HTC micro-USB cable ... BUT whilst waiting for my second HTC cable to arrive I have also been using a micro-USB from a Jabra SP700 (car speaker) which "looks" identical but only charges my HD2 and doesn't work with ActiveSync ... so now I'm wondering if it is slightly different, maybe it has damaged the terminals on the phone - though would've thought that all micro-USBs plug in the same even if terminal configs differ resulting in connectivity differences ???
Click to expand...
Click to collapse
I do not understand all the mechanics of it, but no, not all micro-USB cables are the same, apparently some do not carry enough current, or some such thing. I am searching for more information for you now. If I find it, I will post it here.
For the life of me, I cannot find the information I was looking for. I read somewhere that others solved the problem by just disconnecting and reconnecting the phone during the flash process when the error occurs.
Well try another HTC cable as that sure seems to be suspect now. If all else fails, I would try flashing through the memory card method.
Keep us update. Hopefully soon you will get what you want.
Success!!! Flashing from a 3rd (more powerful) PC, went without a hitch and I'm now up and running.
My observations for what they're worth:
1. As noted by "FreyBerry", when running the Upgrade Utility from a PC using an ActiveSync connection to the phone, the connection gets dropped when the phone goes into bootloader mode and the PC is supposed to detect the phone as a USB device and reconnect - loading the appropriate driver. If driver and/or connection fails to load quickly enough the Utility times-out and you get the error message.
2. Though my USB cable may have been my problem, it seemed to work flawlessly on the 3rd PC. So other possibilites could be:
3. On the 1st attempt, running WinXP as a virtual machine inside an iMac, the USB-device re-connection doesn't happen fast enough as the Mac and PC inside the Mac arm-wrestle over which OS will pickup the connection.
4. On the 2nd attempt, using my office PC, our network/virus protocols/firewall or simply the aging PC may have been too slow or obstructed in reconnecting.
If the problem re-occurs I'll be opting for the SD-Card Flash method you suggested.
Many thanks for all the help ... I can already feel my pulled-out hair re-growing. Cheers.
Windows 7 seems to be the problem. I have the same problem if I want to upgrade the ROM on Windows 7, not on Windows XP.
3. On the 1st attempt, running WinXP as a virtual machine inside an iMac, the USB-device re-connection doesn't happen fast enough as the Mac and PC inside the Mac arm-wrestle over which OS will pickup the connection.
Click to expand...
Click to collapse
I never succeeded in flashing from a virtual machine on OS X.
@wereldbol No, it should work fine with Windows 7, both 32bit and 64bit.
Just last week I flashed a rom on a Vista x86 no problem. Now I've got Windows 7 x64 on a brand new computer and I'm now getting error 266. I don't have the option of using the old computer so I'm lost on what to do. I was already even able to flash HSPL3 to my wife's phone on the Win7 pc and didn't have this kind of trouble. But now I can't install a rom.
The device drivers installed. If anyone has any help. It would be much appreciated.
Related
8525, sync w/ USB 5% of the time, no changes seem to change anything.
did the notification edit here on xda
uninstalled/reinstalled activesync
upgraded to 4.5
deleted partnership
uninstalled firewall
checkdisk
ran the resync program
installed office, .net 2.0, activesync 4.5 on entirely different computer
[edit: added for clarification]
tried unchecking the advanced connection box in start>settings>connections>usb to pc
[/edit]
when connecting to either computer, i get the "usb device seen" chime, but not the "i can do something with this device" jingle
get the "active sync cannot connect with this device" popup, run the diags and everything is okay. ms site politely informs me that the cause of my problem is that the device cannot connect to the pc.
anything i missed? i gave up on it 6mo ago when i got the phone bc i got bluetooth sync to work but now i want to flash to wm6
Thanks
start>settings>connections>usb to pc.
Untick the box. See if that helps?
Try this procedure step-by-step
1. make sure your phone is not connected to the computer in any way
a. Bluetooth off
b. WIFI off
c. USB cable not connected
2. Run spybot S&D (I always do this when the computer misbehaves - and make no mistake your computer is misbehaving)
3. Terminate all other running programs
4. Hook your phone to the usb cable and the usb cable to the computer. (don't worry if it syncs or not)
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
7. Disconnect the Phone
8. Open the Control Panel "Add/Remove Programs" and uninstall Active Sync
9. Reboot the computer
10. Connect to the internet and get a fresh copy of Activesync 4.5 and install it.
At this point if you can back up your PIM to the storage card or something it would be great because I suggest you do a hard reset of the phone. go to the settings page and select System. Tap the clear storage icon and follows the instructions to reet the phone.
11. Reset phone as above
12. When phone reboots, connect it to the computer via the usb cable.
Phone should sync from now on.
Good Luck
PS.
MrVanx is right, that could help but it will limit your phones capability. However if my method fails that may be your only option short of reflashing the phone with some other ROM.
I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight
Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?
I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?
mrvanx said:
start>settings>connections>usb to pc.
Untick the box. See if that helps?
Click to expand...
Click to collapse
+++ worked for me
sook said:
Say I do a sprite backup before hard resetting the phone. After I do the hard reset, I restore the sprite backup. Will my lack of syncing problem come back? I assume it will.
After the hard reset and the initial sync on the "fresh WM5 install," I should proceed from there with the WM6 install, correct?
Click to expand...
Click to collapse
Yes proceed. And no I don't think the failure to sync problem is related to the backups so that should be safe
SeqHTCTyTnII said:
I have a TyTn II and experiencing a similar problem as sook..
I did all the steps except for these:
5. Open Device Manager and select Network Adapters
6. Uninstall the Windows Mobile Device
The thing is i cant find my mobile device anywhere in the device manager or in the network adapters subcategory. Any ideas?
Click to expand...
Click to collapse
Not sure how a TyTN II looks to the device manager. try this instead:
open the device manager and click on the USB devices subcat.
Then connect your phone to the computer via the usb cable. pay attention and uninstall the usb device that appears when you hook up.
Then rescan. Reboot both the computer and the phone and see if that helps
sook said:
I've tried MrVanx' solution also, just forgot it in the original post. It seems to sync more often when the box is ticked anyhow.
I don't have a problem with hard reseting or flashing. I'm going through this hassle for the sole reason of flashing to schaps 4.31
Ill try that when i get home tonight
Click to expand...
Click to collapse
Before you try flashing make sure you have the Hard-SPL V7 bootloader installed.
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
You activate the bootloader by pressing and holding the "Power" and "OK" buttons and depressing the reset with your stylus (the OK button you use has to be the one next to the jog wheel)
I can't find my Hermes in device manager either. I'll try doing the flash through the bootloader i guess.
Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....
cyberscribe said:
You can flash without activesync tho.... activate the bootloader and connect your usb cable. If the tricolor screen indicates a usb connection then you can run the RUU wrapper, follow the usual steps and it should flash just fine.
Click to expand...
Click to collapse
do i have this correct?
1. enter bootloader
2. connect usb cable, check for confirmed connection
3. use ruuwrapper.exe to install hardspl http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=2
4. return to bootloader
5. connect usb cable, check for confirmed connection
6. use ROMupgrade.exe to install new radio http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=3
7. return to bootloader
8. connect usb cable, check for confirmed connection
9. use ROMupgrade.exe to install Schaps 4.31 http://www.mrvanx.org/cms/index.php...ask=view&id=52&Itemid=26&limit=1&limitstart=4
10. reboot ppc, delete partnership from pc activesync, cross fingers, sacrifice a goat, sync, install programs, bask?
JETninja said:
Did you try un-checking the "Enable Advanced Network Functionality" box as mentioned in Reply #1? That fixed it with mine. It would sync with my WinXP work PC, but not my WinXP Home pc, unchecking that box fixed it. Been fine ever since....
Click to expand...
Click to collapse
yup. tried it on the laptop that i use constantly with a legit copy of XP Pro. tried on BRAND NEW install of newest hacked version of XP Pro. neither were successful.
AT&T 8525 USN Syncing problem ...
I had the same problem too ... fortunately I had a simple fix.
I made sure that I only use the USB/mini-USB cable that came with my AT&T 8525. If I use a USB that came from a different device (like another phone or camera), it doesn't want to sync, except once in a blue moon.
The other USB cables may charge it, but won't sync it.
I've read elsewhere in this site that our 8525's can be picky with their pinouts on the USB, so this might be the issue. I hope it's something this simple for you!
Hope this helps!
it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable
sook said:
it's a thought. ill dig through my drawer of cables and pull out all the usb/mini usb cables. no idea if I'm using the original or not.
however 6 mo ago when i gave up on the thing the first time i know it was the correct cable
Click to expand...
Click to collapse
sometimes cables go flakey, but the cable we use is standard not proprietary so any A - miniusb cable should work.
Anyway the procedure you outlined above should have worked, am I to understand you still have the ATT ROM? If so talk to them about this problem.
If not access the bootloader again and hook up your usb cable. Does USB appear at the bottom of the screen?
Are you using the usb adapter that came with the phone? If not try to go back to that. The pinouts are the same as a miniusb but the form factor makes for a better fit and regular miniusb jacks can cause nonsyncs.
If you aren't getting "USB" at the bottom of the screen it is either a bad cable, a bad usb port (either at the comp or your phone), bad usb drivers, or just bad hardware in the phone. If any of these is the problem, all you can do is talk to AT&T hopefully before the warranty expires.
Sorry I wasn't more help mate.
The cable I've been using is the one that came with the phone. I tried the cable that came with my mp3 player and got the same results.
I do still have the out-of-the-box ATT Rom, however, the steps you outlined did not fix my problem. I did notice that my device appears as "HTC USB Sync" which I found strange. Is this normal?
USB does appear when I connect the phone in bootloader to the computer. I've tried two USB ports on two separate computers. Both computers are completely up to date with MS and drivers.
I suppose I'll go bother the people at ATT.
If I'm done with the ATT Rom, can I do all the flashing through the USB connection to the bootloader?
hey guys im having the same problem (TyTN II) it'll charge, but wont sync or show in device manager (i am using the original cable though)
i've tried to go into bootloader, but it doesnt say 'usb' at the bottom like it should, instead it says 'serial' i've tried diff usb ports, i've also unticked the advanced network box, softreseted, and hardreseted still no go...any ideas?? (im using alex's wm6.1 rom, could wm6.1 possibly have something to do with it?)
ActiveSync BOOSTER
Is there a way to boost up speed of Sync
Is there a any software or Cab file for it ?
Also want to know after we sync Phone
It keeps repeating to sync, is there a way to stop it ?
With removing the phone
Please Help
I just purchased a Telstra Touch HD T8285 on eBay. Unfortunately, the seller did not disclose that he had flashed a new ROM (Dutty ROM) to it and that USB syncing and wifi do not work. I'd like to try and get this fixed on my own...otherwise I will have to try and get the seller to take the phone back and refund my money. I really like the phone so I just want it to work properly.
After much searching on here I discovered that I could flash directly from the flash card, thus bypassing the problem of USB syncing not working. I have tried a few ROMs (EnergyRom, Miri, Telstra updated direct from HTC) and neither wifi nor USB syncing works with any of them.
I have tried all the hints/suggestions about changing USB settings in activesync on both the phone and computer and nothing works. I cannot even get my computer to recognize the phone as a USB storage device (the phone just starts charging but activesync acts as though it's not even connected). When I go into bootloader mode on the phone it displays "serial" but never changes to USB.
Bootloader screen displays the following:
BLAC120 32M
SPL-1.56.Olinex
MicroP-Blackstone (LED) v6
From what I've read on here, I think I need to get a new version of SPL on my phone but I don't know how to do so without being able to use USB syncing. Is there any way to reflash SPL on my phone using the card flash method?
Someone please help!
gmischenko said:
I just purchased a Telstra Touch HD T8285 on eBay. Unfortunately, the seller did not disclose that he had flashed a new ROM (Dutty ROM) to it and that USB syncing and wifi do not work. I'd like to try and get this fixed on my own...otherwise I will have to try and get the seller to take the phone back and refund my money. I really like the phone so I just want it to work properly.
After much searching on here I discovered that I could flash directly from the flash card, thus bypassing the problem of USB syncing not working. I have tried a few ROMs (EnergyRom, Miri, Telstra updated direct from HTC) and neither wifi nor USB syncing works with any of them.
I have tried all the hints/suggestions about changing USB settings in activesync on both the phone and computer and nothing works. I cannot even get my computer to recognize the phone as a USB storage device (the phone just starts charging but activesync acts as though it's not even connected). When I go into bootloader mode on the phone it displays "serial" but never changes to USB.
Bootloader screen displays the following:
BLAC120 32M
SPL-1.56.Olinex
MicroP-Blackstone (LED) v6
From what I've read on here, I think I need to get a new version of SPL on my phone but I don't know how to do so without being able to use USB syncing. Is there any way to reflash SPL on my phone using the card flash method?
Someone please help!
Click to expand...
Click to collapse
It sounds more like you need to update your usb drivers by following this guide. Also ensure that you have enabled 'allow usb connections' in activesync connection settings.
Unfortunately you cannot change SPL without using your usb, so let me know if this works
unfortunately that guide to updating USB drivers does not work. When my phone is in bootloader mode the bottom only says "Serial". It never changes to "USB" so the computer does not even recognize that a device is connected.
gmischenko said:
unfortunately that guide to updating USB drivers does not work. When my phone is in bootloader mode the bottom only says "Serial". It never changes to "USB" so the computer does not even recognize that a device is connected.
Click to expand...
Click to collapse
Did you check that 'allow usb connections' was turn on in activesync connections settings?
Also when you update usb drivers you need to turn your pc off then on again.
Yes I made sure of that setting in ActiveSync.
Since my computer does not recognize my phone being connected, the "Windows CE USB Devices" is not listed in the Windows Device Manger. I have tried connecting my phone to 3 different computers (Windows XP and Windows 7) using different USB cables and still get nothing.
The closest I got was one time yesterday when I plugged my phone into the a/c adapter to charge, the USB window popped up on my phone asking whether I wanted to connect to ActiveSync, Storage Card, or Internet Sharing. That is the only time the window has ever opened and it wasn't even plugged into a computer.
gmischenko said:
Yes I made sure of that setting in ActiveSync.
Since my computer does not recognize my phone being connected, the "Windows CE USB Devices" is not listed in the Windows Device Manger. I have tried connecting my phone to 3 different computers (Windows XP and Windows 7) using different USB cables and still get nothing.
The closest I got was one time yesterday when I plugged my phone into the a/c adapter to charge, the USB window popped up on my phone asking whether I wanted to connect to ActiveSync, Storage Card, or Internet Sharing. That is the only time the window has ever opened and it wasn't even plugged into a computer.
Click to expand...
Click to collapse
ok, try going to to Start > Settings > Connections > USB to PC and ensure that 'ActiveSync' is selcted along with 'Enable faster data synchronization' and try again
Fallen Spartan said:
ok, try going to to Start > Settings > Connections > USB to PC and ensure that 'ActiveSync' is selcted along with 'Enable faster data synchronization' and try again
Click to expand...
Click to collapse
I've tried that as well.
Basically, if it's been written here on the forum I've tried it. Each thread I've found where someone has had the same problem seemed to fade off and no one reported back (even those that fixed it).
Possibly a hardware problem with your usb port then which would require a warranty return unless anyone else has any suggestions
EDIT
Try flashing original stock rom, i.e. the one which was on the device originally when bought. This rom will still flash even if bootloader says 'serial'. This is the only rom that this works for. Unfortunately in your case you do not know what this rom was so a bit of guess work will be required going by date and location. Stock roms are available in wiki here and it'll just be trial and error
Hi
Hello,
Unfortunately,I have the same problem With my HTC HD phone, I've tried every thing but i couldn't found a solution to my problem, in SPL stage the screen show me only Serial and hang on it ,and when i connect my phone to my PC not change to USB,
So please any one have a clue for this,
Thanks in advance.
Dear gmischenko,
Did you solve your problem??
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
i dont know if its related but i have read that sometimes its the anti virus at fault (notably KASPERSKY)
slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
I had the same problem with Win 7, however when I unchecked the faster connection option on HD2 it connected, although in Win7 it had a red x in mobile connection, but on the HD2 a connection had been established.
is formatting your PC an option?
Firewall?
I have three Windows 7 machines (32 & 64) and all connect without any problem. Disconnect from your internet connection. Turn off your anti-virus and firewall and give it a shot. Do you get the window that asks how you want to connect when you plug in your cable? Do you have a functioning cable? Just because it charges does not mean it will connect for data. Will it connect to an XP machine?
slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
Have you tried a different usb cable? That's the only other thing I can think of that might be the problem.
HD2 on Windows 7 Ultimate
Hi
Had the same problem, and it turned out that the USB-cable i used, was the problem.
I used the cable that followed the 12v Car Charger, and that did no good, so I went and got the cable that came in the package (chargercable) and then it was Christmas and halloween alltogether.
Works like a charm!
@djchubbs yes i have turned that off as well - along with windows firewall
@ozkaya - no formatting my pc is not an option
@johnboatcat - When i plug it in the phone instantly asks me what kind of connection i want (file transfer or active sync with the checkbox option for faster sync as well). It transfers files just fine in file transfer mode as well.
@zarathustrax i have not tried a different USB cable as i dont have access to one. I doubt something is wrong with mine however i will have to see if i can get one somewhere.
@kongsvada Only cable i have is the one that came in the box factory from HTC
Again thank you for all the replies! I really really am trying to get this to work. I have my home computer which i do everything on but i tried my friends laptop today - it has the same exact build of windows 7 on it as my home computer (if that matters) and it will not sync or let me make a partnership or anything. I plugged it in, it downloaded WMDC and installed etc, restarted the computer and plugged it in, went to active sync mode and WMDC or the sync center do not recognize it at all. Since i cant find it in sync center i cant create a partnership.
slowestcivic said:
I have tried changing the fast sync option
I have removed everything from the computer and re-installed.
I have hard reset my HD2.
I have restored my computer to before i bought the HD2 and let windows figure out that it needs to install WMDC - then let it download itself and install it.
I have tried every USB port on my computer and also bought a powered USB hub and tried that.
After all installs it just simply wont let me make a partnership or anything.
I don't know what to do anymore. I WANT ME SOME NEW ROMS!!!! please help me out. Other than things to get Windows 7 to work - is there a way to flash hardSPL2 / roms without USB?
I appreciate any help given and i have searched the forums here and all over the net. If i missed that one special trick that my computer needs i do apologize.
Click to expand...
Click to collapse
OK, let me help you on this if flashing a new ROM will be your immediate task.
1) Just download the ROM that you like and rename it to LEOIMG.nbh
2) Make sure you've HSPL your LEO first.
3) Copy the renamed file into the root of your memory card.
4) Press the VOL down button simultaneously while turning ON your LEO.
5) Just follow the onscreen instructions on your LEO.
6) That's it.
the only problem that I can sense for you now is to HSPL your device because it does require connection with your PC. To bypass this connection with PC thing, do this;
a) Turn OFF your LEO.
b) Turn ON while pressing the VOL Down button together and it will enter the bootloader mode (TRICOLOR Screen).
c) At the bottom of your LEO, it will says "serial"
d) Now, connect the cable to your LEO and and your PC, the words will change to "Usb"
e) Let your PC do its work by installing the necessary driver automatically.
f) When it is done, run the HSPL program your PC. You can download it from this wonderful forum (Please search for it in the ROM development section)
g) Let the program finish and you can see something on your LEO screen in the process. Just look at it and let it finish. DO NOT TURN OFF YOUR LEO (I don't want you to brick your device).
h) When everything is done, reset your LEO and this time press the VOL Down button. This is to go back to the bootloader mode and to check whether the HSPL has been install correctly.
i) then go back to the steps (1 to 6) above to flash your new ROM.
Enjoy,
please post your result and help others too.
regards,
morisa
I had the same problem with my new computer which happend to be running windows 7 (everything was fine on my old xp machine). After much searching and trouble shooting the problem eventually came down to a setting on the motherboard (something to do with the p55 chipset). After I'd turned the c-state option on in the bios I've had no further issues.
It's a long shot but perhaps it will help you too
ok this sounds promising - i will try it this weekend when i have the time - i greatly appreciate the help and i will post results to let everyone know!
thank you all and like i said - will be trying your way soon mmorisa!
I had to change a registry setting on Windows 7 to get it to connect to my HD2... Of course I cant remember the setting, it may be this one
forum.xda-developers.com/showpost.php?p=3942556&postcount=7
mmorisa said:
OK, let me help you on this if flashing a new ROM will be your immediate task.
1) Just download the ROM that you like and rename it to LEOIMG.nbh
2) Make sure you've HSPL your LEO first.
3) Copy the renamed file into the root of your memory card.
4) Press the VOL down button simultaneously while turning ON your LEO.
5) Just follow the onscreen instructions on your LEO.
6) That's it.
the only problem that I can sense for you now is to HSPL your device because it does require connection with your PC. To bypass this connection with PC thing, do this;
a) Turn OFF your LEO.
b) Turn ON while pressing the VOL Down button together and it will enter the bootloader mode (TRICOLOR Screen).
c) At the bottom of your LEO, it will says "serial"
d) Now, connect the cable to your LEO and and your PC, the words will change to "Usb"
e) Let your PC do its work by installing the necessary driver automatically.
f) When it is done, run the HSPL program your PC. You can download it from this wonderful forum (Please search for it in the ROM development section)
g) Let the program finish and you can see something on your LEO screen in the process. Just look at it and let it finish. DO NOT TURN OFF YOUR LEO (I don't want you to brick your device).
h) When everything is done, reset your LEO and this time press the VOL Down button. This is to go back to the bootloader mode and to check whether the HSPL has been install correctly.
i) then go back to the steps (1 to 6) above to flash your new ROM.
Enjoy,
please post your result and help others too.
regards,
morisa
Click to expand...
Click to collapse
This worked great! I knew about bootloader screen, i knew i could flash from the SD card but i didn't know how to put them together. Thank you very very much for the help, now off to flashing roms!
One simple - probably stupid question:
I have seen TMOUS compatible on a few roms, however i will then read for that same rom that it is 576 ONLY - And then in another rom thread i see the creator of the rom say TMOUS compatible and then "TMOUS=1024". So what one is it!? just trying to be safe
Again - thank you all so much for the help - i really appreciate everyone that tried to help!
Edit: Just flashed the Evo rom to the phone, plugged it in and BAMN im able to sync with WMDC immediately - so thank you all so so much - super happy now with my 1024 leo!
slowestcivic,
I feel happy that you managed to do it and flash your favorite ROM with the guides I wrote.
at least i can see another smile from another happy LEO user.
best regards and don't forget to help others too.
mmorisa
slowestcivic said:
@djchubbs yes i have turned that off as well - along with windows firewall
Again thank you for all the replies! I really really am trying to get this to work. I have my home computer which i do everything on but i tried my friends laptop today - it has the same exact build of windows 7 on it as my home computer (if that matters) and it will not sync or let me make a partnership or anything. I plugged it in, it downloaded WMDC and installed etc, restarted the computer and plugged it in, went to active sync mode and WMDC or the sync center do not recognize it at all. Since i cant find it in sync center i cant create a partnership.
Click to expand...
Click to collapse
Also running Office 2010 beta can cause active sync issues
yeah i have 2007 outlook so that wasnt thr problem. Still not sure what was wrong with it but after flashing a new rom all is well
I had the same trouble with win7. What i did after i tryed evrything i could think of was dowloading the latest active sync from Microsoft. Restarted and plugged the phone in and it worked
When I connect my hero (VillainRom 10) to my PC (Win7 64) all I get is a "USB Device not recognized" error, the phone is being charged, but I get not ADB connection.
Plus, I get the "connect to PC" dropdown on the phone, selecting something (e.g. disk drive) has no effect however.
It really randomly stops working and as randomly works again for a short period of time.
I have tried different USB ports, the cable that shipped with the Hero and a normal miniUSB cable, HTC drivers and those that come with the SDK, removing battery while connected, restarting Phone and PC etc etc.
Once I saw that some dust gathered in the Hero's USB port, so I removed it and it worked after that. Some time later it stopped working however and I can't get it working again although everything is perfectly clean.
This is especially annoying since I started developing a game for Android and debugging is almost impossible now :[
All help is greatly appreciated!
Have you tried...
adb kill-server
adb start-server
(adb devices)
I had the same issue under Linux, where this helped, I don't know about Windows though (doesn't hurt to try though)
I had this the other day, go to Device Manager, find the ADB device, and then get it to download drivers of the net. For me, the drivers downloaded where for the HTC Dream, but still, it worked and now I have the ADB connection works
Hope this helps
I had a similar problem and I solved it by installing HTC Sync.
^ +1
installing HTC Sync worked for me
Thanks for all those tips, but I actually tried all of them, restarted adb server, I can't load new drivers via device manager because my Hero is not being displayed as ADB device but as "Unknown" (but I manually tried different drivers) and I also have HTC Sync installed.
You have some other ideas?
(meanwhile I'll try some stuff myself if I have time)
Could it be the USB cable?
I uninstalled HTC Sync, uninstalled ALL usb drivers (except keyboard and mouse, using usbdeview) installed VillainRom 12 on my Hero, downloaded and installed HTC Sync and 64-bit drivers from softpedia and now it seems to work more or less stable.
I hope it continues to do so and that this here may help someone else!
Argh!
stopped working after reboot...
now it's switching from nothing happening at all when I plug it in, showing me the "Device not recognized" error, or, in very few cases, working for several seconds, then loosing the connection.
I start to believe that this is a hardware defect, but why did it use to work in the past then??
Thanks alot for your help!
Not using a 64 bit machine worked for me. Although it took 5 computers, this fixed the problem for me.
(should note I was also having troubles rooting on my x64 machines.)
Defn shouldn't have upgraded everything to 64-bit. Doh!
Sent from my Super Duper EzHero using XDA App
Tried on a 32-bit XP laptop - didn't work :[
but thx
edit: tried on another win7 x64 laptop - nothing happened at all !?
i've been on ALL the same problem with you
and i'm tiring to find the way out
hope anyone can help us too....
Good to hear I'm not alone! Let me know if you find out something (whatever it is)!
2 days ago it suddenly worked perfectly as if nothing had happened all the while.
programmed happily... next day pc boot - good ol' "device not recognized"
it seems to be exactly this problem:
http://blogs.msdn.com/b/usbcoreblog...cted-or-comes-up-as-unknown-device_3f00_.aspx
now I/we need to find out what causes this on the hero
somthing that could have to do sth with it working 2 days ago is that my hero's battery was completely drained and it was force-shut down. Only after attaching power I could boot the hero. Then also the usb connection (with adb) worked.
very strange...
edit:
someone else seems to have the exact same problem on linux (so it's os independant)
http://forum.xda-developers.com/showthread.php?t=653295
another guy with a potentially interesting solution in post #7
http://ip208-100-42-21.static.xda-developers.com/showthread.php?p=7211035
which leads to this:
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I will try it nao
update: got it working (let's see how long by doing the following)
(you'll need the android sdk for it)
shut down hero
remove and reinsert battery
boot into fastboot (Hold [back] and [power] key)
open cmd
cd into the andoid sdk tools dir (for me cd C:\android-sdk-windows\tools)
exectute "fastboot oem boot"
let hero boot
now you should have at least adb connection, now unplug and plug hero and you should have full connection (sd-card, whatever you want)
if that didn't help you can try the stuff from this link (posted that earlier already):
http://android.modaco.com/content-page/299174/no-adb-no-sd/page/80/
(I had planned to do all the steps, but the first one already fixed it - strange)
edit:
works on 1 other PC I've tested so far - will try our car's pc next
update: stopped working again, not even fastboot was able to connect
removing the battery while in fast boot while being plugged to the pc and reinserting the battery fixed it
strange strange...
Remove phone from PC
Uninstall htc sync
Run usbdeview-x64 and remove any htc (or unrecognised usb devices)
Restart
Reinstall HTC Sync - latest version .33 or something
Plug in phone (allow it to get drivers from windows update etc, if not use the ones in the HTC Sync folder)
I did this several times but it didn't help as my problem is a problem of the hero, not of the pc not finding the right drivers.
Send it back for repair then...
I will first try fixing it myself
Hello,
I recently purchased HTC HD2 from someone. It came to me with Android 2.2 froyo installed in it through NAND. Now when I am trying to put ICS replacing froyo or when I am trying to put WINMO 7.5 Mango along with android it doesn't detect USB device connection.
All other features are working perfectly like, phone charging through USB, USB detection for SD card etc.
USB doesn't detect only when I try to run through MAGLDR. For example: when I am switching ON my phone by pressing Voume down key along with power key, colourful screen appears with "SERIAL" written on it. Now when I connect phone to my PC through USB it doesn't change to "USB" from "SERIAL".
Also when I am switching ON my phone by continuously pressing power key to get into MAGLDR mode and trying to flash using the 5th option "USB Flasher Mode", here also I can see just "Wait USB…" rather as per the tutorials it should display "Wait USB…USB".
Now because of this issue I am unable to use my HD2 using WINMO or with any other android OS.
Please help with any option so as I can use the USB feature or to install different OS. My motiv behind purchasing this set was only the customization I can do with the phone. Now without which my motive is getting failed.. Please help me guys :crying: ..
Thanks,
Harjeet
What's your PC setup?
A few things,,
In wmdc untick allow USB connections,, the wmdc that comes with vista/win7 isn't the latest version, Google the Microsoft wmdc page and manually download+install, try not to use a 64 bit windows machine if you have the option, (winxp for preference), running an os through any virtual machine type setup can be problematic, try different USB ports, for magldr it needs the android drivers,,,they can be found in various ways, they're linked in the nand toolkit thread, or I think installing "myphoneexplorer " on the PC installs them too, or Google the android sdk (that's a long and complicated way to get them)
Thanks for replying..
First thing.. Do I need to install WMDC when I am not having windows OS itself in my phone? This is just a question because as per my knowledge I don't need to install WMDC unless I am using windows in my Mobile.
At present mobile is purely an android phone with android OS installed in NAND.
And yes I am having Windows XP 32 bit with me. I already tried with different data cables and in different USB slots but USB connection for installing new OS doesn't work. Other then this all other features of USB are working perfectly.
Please revert in case my opinion is wrong.
Thanks,
Harjeet
harjeetgrover said:
At present mobile is purely an android phone
Click to expand...
Click to collapse
no its not, its a windows mobile phone with a hacked winmo bootloader allowing it to run a custom bootloader (magldr or clk) which enables android to run.
Anything you do in the winmo bootloader (stripey screen - hspl, task29/flashing magldr/flashing stock roms, flashing radios - ) all requires windows mobile usb drivers.
Anything you do from the magldr screen requires android usb drivers.
Hey Sam,
I can't believe it.. I was wrong.. Just installed Active Sync and tried again.. It worked..
You were right.. Thanks a ton champ..
harjeetgrover said:
Hey Sam,
I can't believe it.. I was wrong.. Just installed Active Sync and tried again.. It worked..
You were right.. Thanks a ton champ..
Click to expand...
Click to collapse
Somebody recognized Samsamuel, not for no reason I assume, but who?:cyclops:
the all-seeing-eye recognises us ALL!
Hello all.
When you've got some problems with you datacable via phone/pc is also this a solution.
Be sure you've make a copy of your SD-card and after when you copied SD to PC (harddisc) via datacable or cardreader and after this you gonna formatting your SD-card or you buy a new SD-card.
Then put new or formatted SD-card into your phone and started it up in bootloadermenu (colorscreened) <volume down> and after this you wil see now in place only "serial" changed into "USB".
I'll be hope that this wil working.
I've my HTC HD2 also working when i fixed this.
HTC HD2 / PACman Android version 4.1.2 (latest version) / Magldr 1.13 / CWM recovery 3.2.0.0 <this combine works very simple and als this Android rom is stable and fast without automatically rebooting time.
For more you've check <HTC HD2 Android roms>
I wish you good luck with your phone...
i have the same problem
I had the same problem on my Windows 7 x64. Then I tried to connect HD2 to my older Win XP notebook and there it worked. So I found somewhere, I should update drivers in my Windows 7 system. I downloaded file "drvupdate-amd64.exe" from Microsoft (search in Google for "Microsoft Windows Mobile Device Center 6.1 Driver for Windows Vista (64-bit)"), installed it and then it started to work (it took a while, before it started to work, but it started). When I connected my HD2, Windows found the driver, installed it and "SERIAL" changed to "USB" finally.
harjeetgrover said:
Hello,
I recently purchased HTC HD2 from someone. It came to me with Android 2.2 froyo installed in it through NAND. Now when I am trying to put ICS replacing froyo or when I am trying to put WINMO 7.5 Mango along with android it doesn't detect USB device connection.
All other features are working perfectly like, phone charging through USB, USB detection for SD card etc.
USB doesn't detect only when I try to run through MAGLDR. For example: when I am switching ON my phone by pressing Voume down key along with power key, colourful screen appears with "SERIAL" written on it. Now when I connect phone to my PC through USB it doesn't change to "USB" from "SERIAL".
Also when I am switching ON my phone by continuously pressing power key to get into MAGLDR mode and trying to flash using the 5th option "USB Flasher Mode", here also I can see just "Wait USB…" rather as per the tutorials it should display "Wait USB…USB".
Now because of this issue I am unable to use my HD2 using WINMO or with any other android OS.
Please help with any option so as I can use the USB feature or to install different OS. My motiv behind purchasing this set was only the customization I can do with the phone. Now without which my motive is getting failed.. Please help me guys :crying: ..
Thanks,
Harjeet
Click to expand...
Click to collapse
I confess I haven't read all answers so it might be a repetition but what I think is you might have made changes in your operating system, specially in SYSTEM REGISTRY that deals with communicating your devices chipset in particular mode, I think it is a QUALCOMM device, now you should do following things:-
First if you have registry backup, apply that and revert back to previous system registry or in case you have not, restore your OS to any previous restore point.
Then restart system, connect USB cable and start it in the particular mode you asked in question (vol down+power), it should try detecting driver.
If it can't, better solution to try finding QUALCOMM MSM driver for HD2 separately is to download windows active sync/htc sync, which might be having these drivers built in, download it and if it doesn't help, restart your system, then try again, it should work, in case doesn't PM me, as I won't be following this post, most probably even you ain't