Database Users

T-mobile lead times: Whats going on??

Hi,
Ordered a Vario 2 from a T-mobile store about 4 weeks ago - still out of stock. Tried to order on-line, order was processed successfully but then had a follow up call saying its out of stock.
I really need to get off my current tariff so hope they sort something soon!
Is anyone else in this position/has anyone else managed to obtain a phone in the last month? Any T-Mobile insiders have an idea when your getting some?
Thanks,
Paul

Yeah i have ordered one on monday. Still no news os still waiting. Let us know whey u receive one.

just to upset u all. i ordered mine online on last tuesday, and got it the next day been playing with it ever since.

Hi there, if it's t-mobile UK you are referring to I ordered mine 12 days ago online and received it the next day. I was told on two occassions when I called them that they were out of stock, but one day I rang they had 500 odd in stock. That is when I rushed my order through online.
This would mean I had mine when your order was waiting. I'd ring them and play hell if I were you.

Thanks for the tip off g00nerz. I guess there possibly working through a back log of orders, that said, I am not impressed at having to wait a month when other people have got one very quickly - I'm going to give them hell tomorrow!
Many Thanks.

I ordered my vario ii through t-mobile direct from my holiday in spain on monday 8th october and it arrived at my home in the uk the next day.....
these are rushing out of stock so fast, so it you can grab one, get it fast...

This has really annoyed me - thinking of choosing a different carrier - its ridiculous to wait 4 weeks for a phone - the store hasnt even given me a courtesy call. I know they're in short supply but I've ordered two in the last month and neither has been sent!
Thanks for letting me know the "state of play"

Hi All,
Rang Tmob this morning inquiring the status of my order and apprantly the update is that there are component shortages (did nto say what components) but the long and short of it it that the phone will now not be available until the end of the month !!!
So i guess we will still be waiting a while then !!

I spoke with T-Mobile yesterday as I was expecting a swap out unit today. It appears that the current batch they have in stock is being held back for quality checking. I had a problem with mine (another replacement received Monday) which indicated that the manufacturer (HTC) has not carried out the vendor specific setup properly (ie keeps asking for a network unlock code). I can only assume other stock units have got the same problem.
PaulB

Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...

mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
Click to expand...
Click to collapse
On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)

Forget T-mob NL, I ordered mine on Oct 3, 2006 and no delivery until now.
smarty77 said:
On t-mobile.nl it's stil availlable! (with pop-up: long delivery time)
Click to expand...
Click to collapse

mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
Click to expand...
Click to collapse
I wouldnt worry about that, it disappears and re-appears all the time! When I went to sign up for a web and walk tarriff the other week the only phone it would offer me (and put in the basket!) was a v3 razr - in pink! Phoned customer services and they said that the website was in the process of an overhaul and hence it was in error.

Tell a lie, just checked my e-mail and its been dispatched -- hoorah! Should be here before 1 tomorrow apparently.
Maybe the MD of T-Mobile reads the Hermes message board?!

mr_Ray said:
Wow. Went to order mine today only to find that T-Mobile have completely removed the Vario 2 from their website.
Looking bad...
Click to expand...
Click to collapse
Since T-mobile introduced the new WebnWalk tariffs on Oct 1st 2006, the Vario2 has flown off the shelves becuase the handset doubles as a USB modem for laptops and the WNWPlus is a better package than anything Vodafone or Orange offer with their data cards. This is why I bought one to try out for my company, I know of another company that bought 31 for their sales staff in one hit and more of my customers are doing the same having been pleased with what I've told them already.
T Mobile takes the phone off the website when they sell out which accounts for its dissappearance. I must say though as a business customer the service is fantastic, everytime I have called CS I have got through in under 2 mins usually it takes a few rings once I have got through the menu system to the right department and am very pleased with it. I've got my TT6 installed with my GPS236Slim receiver, can take calls whilst its plugged in to my laptop as a modem and Remote Access (Terminal Server) is usuable even when not in a 3G cell so I'm in heaven and it works on the norfolk broads of all places!!!!!

Ah that's not so bad, then. Never having used T-M before I didn't expect that. I would have thought that just marking it as not currently in stock would be a better option that pulling it, but maybe that's just me.
I guess I just check the site to see when it reappears, then!

Awesome. I just had a call from T-mobile UK. The Vario 2 is now in stock and I can order one for delivery tomorrow.
I had to check on some things so called back, spoke to someone else, and suddenly they've not been in stock today and won't be available until next week.
Mr. left hand and Mr. right hand need to get talking, I think.

T-mobile told me that they'l have them in stock this week when rang them last week. I've just come off the phone from t-mobile and they've just told me they had no idea when they'l have them in stock and to try next week...... wtf cant they get their act together. I've never known anything like it... if only orange or vodafone matched the web n walk tariff then i'd be off like a shot!!! (i think its ony a matter of time) if anyone from T-Mobile is reading this "this get your act together".

Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !

oac966 said:
Just rang T Mob again and this time not end of the month but "we have no clue when they will get them in." So my response well for the inconvience are you willing to throw in a free SD card or something else ? Oh No sir we are not allowed to do that. Ok then thanks for your call !!
WTF!! what do they mean no clue. Why accept orders when u know you can fulfill them ??
Anyway just an update for you folks! Dont except the vairo II anytime soon. (I hope i am wrong) !
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My vario comes tomorrow... I live in The Netherlands.
T-Mobile in the netherlands had also problems with the vario II stock. But after 2 weeks its solved and they do delivery's from monday!

Athena (X7501) in Australia.

Hi all,
Just a quick question - does anyone know of any Australian X7501 vendors?
Or should I give up looking here and just track one down on eBay?
Thanks!
DMcG

Yeah it is better to give up.. get on ebay.. or asking a friend to bring u one from oversea..
i think australia will have to some time iwht iphone of even later

Cool, thanks.

The reason was that HTC has not plan of bringing it to Australia/New Zealand.
I had an email asking them exactly this question way back in March/April. They said that Telcos there wanted to charge them an arm and leg for "testing fee", which HTC absolutely refused to pay. That was one of the key reasons for not bringing it in. I don't understand the political and commercial side of these things, so I mine from Singapore. As it turned out, the connection to Telco was totally a non-issue, so I did'nt know what testing and configuration they were talking about.
The only problem is warranty. If anything goes wrong, I'd have to sent it back to Singapore. Touch wood, so far there has been no problem.

Wow, really? That's perverse. "Testing fee".... bloody hell! I wonder if that'll happen with the iPhone?
Thanks for the info! Answered a few questions.

UK: In stock at Vodafone

Hi guys
Went to 02 shop today in Chester to see if any news: The staff hadnt even heard of the X1.
Went round the corner to Vodafone expecting the same thing but imagine my suprise when I was told it was in stock. Within 30 minutes I had purchased my new X1!
Yet to have a proper play but smaller and lighter than I imagined.
Andrew

Locked or unlocked?

5th of November...
Thats when most dutch shops should have the Xperia. Atleast my local Belcompany store will have it..

Branded or not?

From the pics posted on other forums, it's branded, but not that big a deal.
http://www.nullpacket.co.uk/X1_1.JPG
http://www.nullpacket.co.uk/X1_2.JPG

miky7 said:
Branded or not?
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Zaim2 said:
From the pics posted on other forums, it's branded, but not that big a deal.
http://www.nullpacket.co.uk/X1_1.JPG
http://www.nullpacket.co.uk/X1_2.JPG
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Click to collapse
Thanks for the photos, but apart from the appearence the big question is if they have messed up with the rom.

Now we see where the dealy has come from! Making all the crap boxes and literature to acompany the naf Vodafone logos phone with its bloated Vodafone crappy ROM.
When will service providers learn its not what the end user wants?!?!?!

ajbartley said:
Hi guys
Went to 02 shop today in Chester to see if any news: The staff hadnt even heard of the X1.
Went round the corner to Vodafone expecting the same thing but imagine my suprise when I was told it was in stock. Within 30 minutes I had purchased my new X1!
Yet to have a proper play but smaller and lighter than I imagined.
Andrew
Click to expand...
Click to collapse
weird, I went into the vf store in chester yesterday and they only had the dummy phone in, that was about 11.30, they didn't know when they were having a delivery but guessed it would be tuesday,they must have had a delivery after I left, you jammy git .

vinokirk said:
Now we see where the dealy has come from! Making all the crap boxes and literature to acompany the naf Vodafone logos phone with its bloated Vodafone crappy ROM.
When will service providers learn its not what the end user wants?!?!?!
Click to expand...
Click to collapse
The two pictures of the Vodafone X1 above were taken by me yesterday. I really don't think they've messed with it much at all branding-wise. The Vodafone logo is black and doesn't stick out like the red one would have, an unbranded X1 just has "X1" written in that space, so it's not a huge change.
They've pre-loaded a few 'applications' which are mainly links to open Vodafone Live and their data-powered GPS site. Apart from that and a few bookmarks in Opera/PIE, I don't see too much to complain about, it still has the HTC apps like the streaming media player, sim manager, A-GPS data downloader, etc.
The Google panel is called the Vodafone panel, but the only real change I think is the inclusion of a few link to the Vodafone Live site and Mobile TV (streaming 3G video from Vodafone).

Difficult choice, Vodafone definitely in stock, but their 12 month contracts are rubbish:
http://shop.vodafone.co.uk/mobile-phones/pay-monthly/sony-ericsson/X1/
But T-Mobile just said they will definitely get it, but have no date yet.

Went to Vodafone and had a look at the dummy model, its tiny! I was expecting it to be bigger The keys are not too easy to type on. I had a look at a silver dummy and I really liked it, they had no stock of black or silver just the silver dummy.
They also dont sell it sim free but that dont matter as they had none in stock anyway!

I'm in a quandry as my local Vf shop is offering just the phone for £350-400! They have some on delivery tomorrow and I'm wondering wether to reserve one. My problem is that
I'm 9 months into an 18 month contract (T-mobile Flext) and so I cannot use a locked phone. Does anyone know whether the Vodafone Xperia's are locked or not?

Cazbuh said:
Does anyone know whether the Vodafone Xperia's are locked or not?
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Pretty sure Vodafone stopped locking all phones 12 months ago. Anyway my Vodafone X1 has just accepted my Orange Wednesday SIM so you should be in luck

They have them in stock in carphonewarehouse as well both on o2 and orange. This was in the brent cross shopping centre one that is though. Not too small and not too big just the right size got mine coming soon too. Although the salesman was pretty stupid saying not to buy it and was trying to sell me the blackberry claiming the sony ericsson x1 was full of bugs?!?!? i set him straight though!

The mystery deepens!
I spoke to vodafone customer services who said the phone was probably locked and only available on a contract (despite the shop having offered it for £350-400 on its own).
I don't want a contract with O2 or Vodafone so I'm going to try one last visit to the shop tomorrow morning and if that is unsuccessful then I'll get it through play (£499.99 & free delivery), SuperGPS or Handtec (next day delivery!).

Cazbuh said:
I spoke to vodafone customer services who said the phone was probably locked
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Click to collapse
Wrong, as I've said up above none of their new phones are locked, and MY Vodafone X1 is running fine with my Orange SIM
and only available on a contract (despite the shop having offered it for £350-400 on its own).
Click to expand...
Click to collapse
Possibly hit and miss with each shop and their targets etc however even if they did sell it SIM free it's likely to be more (about £500).

My carphonewarehouse said its not out for a couple of weeks yet :O the ejits...
I only asked the vodafone shop if they did it sim free, I didnt ask them specificly if they sold just the phone on its own(but stil with crappy vodafone branding).
I would be willing to have a vodafone branded unlocked handset for £350 rather than an unbranded unlocked handset from clove play etc for £500.
This is an avenue i hadnt even thought of!

foaf said:
Difficult choice, Vodafone definitely in stock, but their 12 month contracts are rubbish:
http://shop.vodafone.co.uk/mobile-phones/pay-monthly/sony-ericsson/X1/
But T-Mobile just said they will definitely get it, but have no date yet.
Click to expand...
Click to collapse
Has anyone tried bargaining with Vodafone on the phone or in store? Someone in the Touch Pro forum managed to get a free Touch Pro on a 12 month contract at £42.50 per month. Not sure if it was a business or consumer contract.
Trouble for me now though is that as this phone has taken so long to come out I'm now torn between the X1 and the Touch HD. Why couldn't SE get it shipped like the iphone, as you have to hand it to Apple for being able to get the phone in the shops six weeks after launch.

jamiemag said:
Has anyone tried bargaining with Vodafone on the phone or in store? Someone in the Touch Pro forum managed to get a free Touch Pro on a 12 month contract at £42.50 per month. Not sure if it was a business or consumer contract.
Trouble for me now though is that as this phone has taken so long to come out I'm now torn between the X1 and the Touch HD. Why couldn't SE get it shipped like the iphone, as you have to hand it to Apple for being able to get the phone in the shops six weeks after launch.
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yes I got a deal with vodafone retail. I asked them if they could match onliine vodastore on a 12 month contract and they said yes. I originally wanted the 45 per month deal with 900 mins and 500 texts and handset 100. He could only find 750 mins 250 texts which I said I didn't want. we finished off on 600 mins and 500 texts for 40 a month and 100 for the phone, which is a saving of 50 compared to online and got the phone there and then.

has anyone found any better deals than the ones on the vodafone website ? if i remember, the operator's deals are usually amongst the worst around ?
i'm looking for a 12 month contract but the vodafone site only allows unlimited internet and all the other goodies on 18 month contracts. grrrrrrrrrrrr.

Vodafone HD2 - Change to stock ROM???

My Vodafone HD2 is set to arrive tomorrow, and I know that because of the way Vodafone are that it is going to be heavily branded (White and Red instead of the nice ice cold black theme).
Does anyone know if i can flash it with a standard WWE ROM.
Will let everyone know how it is tomorrow. Got the last one they had in stock today.

if you are getting a HD2 on Voda tomorrow (like me) it suggest you have bought a strapon contract from a site like mobilephones direct (like me) as Voda does not do the HD2 yet. These phones come with a stock HTC ROM and are not branded at all. I got a hd1 on such a contract which is how I know.

Vodafone got the HD2 from today. My X1 came with very minimal Vodafone branding, so I'm guessing you might be ok.

@ Stoolzo - No my HD2 is from Vodafone themselves. They had it on their website for about 2 days and have now removed it (probably cause i got their last one,he,he). Their contract is really good on it also.
£40 a month, 900 mins, Unlimited text, landline calls & internet, and the best part, the phone is FREE!!!!!

gaiden0000 said:
@ Stoolzo - No my HD2 is from Vodafone themselves. They had it on their website for about 2 days and have now removed it (probably cause i got their last one,he,he). Their contract is really good on it also.
£40 a month, 900 mins, Unlimited text, landline calls & internet, and the best part, the phone is FREE!!!!!
Click to expand...
Click to collapse
I'm not sure if it will be heavily branded. There was some comment about it in the Vodafone forums, someone asking if the black theme that the HD2 uses would come to the Touch Pro 2. The guy didn't say that the HD2 would be red and white.
My last two phones from Vodafone weren't too heavily branded, so I think we might be ok. I hope so at least. Otherwise I will wait to Hard-SPL and flash the normal HTC stock ROM.

According to our corporate account manager at HTC, Vodafone have done no branding of the HD2 at all. It's the main reason why they have been able to come to market before any of the other operators. From what I'm told, the Vodafone HD2's will also be unlocked.
It's the supposed lack of branding that persuaded me to go with Vodafone, rather than waiting for O2. I hope the HTC chap is right.
Bagpuss.

@ Bagpuss... He,he now i can finally go to sleep alright tonight and stop searching the net to find out. I know I'm getting the phone tomorrow, but wanted to be ready to try and get any vodafone stuff off of it so i have a nice clean ROM.
Thanks so much for the info, will let you know how things turn out tomorrow.

magic mind reader
i predict you wont get the HD2,
I predict you will get a txt saying:
"Your vodafone order has been delayed and won't be delivered as planned. We will send you another message with a new delivery date when your order is dispatched from our warehouse. If you have any questions call 08700700191 quoting order rference <yourorderreferencenumberhere>. please accept our sincere apologies for the delay.

Bagpuss said:
According to our corporate account manager at HTC, Vodafone have done no branding of the HD2 at all. It's the main reason why they have been able to come to market before any of the other operators. From what I'm told, the Vodafone HD2's will also be unlocked.
It's the supposed lack of branding that persuaded me to go with Vodafone, rather than waiting for O2. I hope the HTC chap is right.
Bagpuss.
Click to expand...
Click to collapse
I spoke to Vodafone last night, and the guy I spoke to also said that as far as he knew, it wasn't branded.
Rock on getting my phone...whenever that is.

gaiden0000 said:
@ Bagpuss... He,he now i can finally go to sleep alright tonight and stop searching the net to find out. I know I'm getting the phone tomorrow, but wanted to be ready to try and get any vodafone stuff off of it so i have a nice clean ROM.
Thanks so much for the info, will let you know how things turn out tomorrow.
Click to expand...
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Hi, doesn't gaiden mean F*ck in farsi?

Dam, just got the message that my phone won't be delivered till Monday now, i am so so pissed about it.
Was looking forward to spending the weekend configuring it and testing it out.

Help getting unlock code?

Hi all,
I made a rookie mistake and ordered a locked T-Mobile HD2 from ebay (wasn't paying attention).
I live in Canada, so unfortunately that rules out the option of trying to get an unlock code from T-Mobile. Can anybody guide me towards the cheapest option to getting this phone unlocked? I should be receiving it early next week... I can't believe I just blew almost $400 on a phone without noticing that it's locked
Thanks in advance,
Faruk

Means you also won't get 3G on Rogers either...but I digress, http://www.htcsimunlock.com is where I got mine. 16USD and about 20 minutes later my Tmo Leo is unlocked. Easy to use, just insert the new SIM or hit up \Windows\simlock.exe and enter your code.

Hey thanks for the reply man! I was actually starting to get pretty worried, I did some searching beforehand and all I could find were people who were having trouble unlocking theirs!
And I'm actually on Wind Mobile (not Rogers), so the T-Mobile version (1700MHz 3G) was actually exactly what I was looking for.

Nice! Let me know how that works out, i've got a friend in Canada on Wind aswell who is super jealous of my HD2, and if it works as expected, then he might be getting a pretty sweet Christmas present....

ashasaur said:
Nice! Let me know how that works out, i've got a friend in Canada on Wind aswell who is super jealous of my HD2, and if it works as expected, then he might be getting a pretty sweet Christmas present....
Click to expand...
Click to collapse
I would not be too quick in getting him it for Wind. They may not be around much longer.. time will tell..

Don't listen to Rockjock, I know him from another forum... His part- (or full?) time job is to scare people about Wind... He must be employed by Rogers.
Anyway, if Wind (new entrant) does lose against the incumbents, they will probably get bought out by Rogers. It's not like the network will vanish into thin air.
But anyway, that's totally off-topic. Go find another thread to troll, "Rockjock".

Faruk88 said:
Don't listen to Rockjock, I know him from another forum... His part- (or full?) time job is to scare people about Wind... He must be employed by Rogers.
Anyway, if Wind (new entrant) does lose against the incumbents, they will probably get bought out by Rogers. It's not like the network will vanish into thin air.
But anyway, that's totally off-topic. Go find another thread to troll, "Rockjock".
Click to expand...
Click to collapse
I was just stating a fact. So please take off your wind cape and discuss it. The OP was asking about using a high end handset on Wind. All I said was perhaps they should wait to see if Wind stays afloat. You are right Wind could be bought up and the network would not go to waste but you failed to mention that all the equipment is owned by Orascom and as such they are simply permitted to take back all the roof top units. The spectrum debt is what Rogers could buy from Orascom. Speaking of which any validity to the comment that calls are being routed to Egypt for customer service issues? Seems that Orascom is taking a more active role..
Also i must say the " he must work for rogers " line is getting a tad tired.
sorry for the hijack but I think it was needed to be explained. if not Mods pls delete.

Faruk88 said:
Anyway, if Wind (new entrant) does lose against the incumbents, they will probably get bought out by Rogers. It's not like the network will vanish into thin air.
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Click to collapse
I agree. Even if they end up filing for Bankruptcy (is that a business option in Canada?), their hardware and towers will remain, meaning that someone will own them and use them rather than tear them down.
We've seen a lot of wireless companies come and go down in the States and I have yet to speak to a single person who lost their service as a result. My friend in Arkansas has actually been shunted around by the AT&T->Cingular->att circle several times and never lost service.

Snarksneeze said:
I agree. Even if they end up filing for Bankruptcy (is that a business option in Canada?), their hardware and towers will remain, meaning that someone will own them and use them rather than tear them down.
We've seen a lot of wireless companies come and go down in the States and I have yet to speak to a single person who lost their service as a result. My friend in Arkansas has actually been shunted around by the AT&T->Cingular->att circle several times and never lost service.
Click to expand...
Click to collapse
Thats true, but thats only if the company that goes under owns the equipment they do not. Simply put Rogers could only buy the debt, as the equipment is owned by the only Investor. So once the equipment is taken back Wind could enjoy seamless coast to coast coverage on a 2g network.

Anyway, back to topic.
Yesterday I unlocked my T-Mobile HD2 at unlock-now.com. The phone is new one, IMEI starts from 35777. I took 10 minutes and 17.5 euros by Paypal.
I'm not linked to this service at all, just want to inform it's worked for me. Going to try htcsimunlock.com a bit later.

Uh, I have made the same mistake.
Did not realize that there was a difference until now
Does this mean that I will not get 3G, as I live in Europe?

Yes it does. You have to use the device meant for your region in order to get 3G with it.