Database Users

Trying to order a T-Mobile myTouch. Do I have to have the data package?

Here's the deal.... I have a T-Mobile Dash, and my wife has an old Nokia phone. We have a family plan with shared minutes. Her phone is eligible for a discounted upgrade, but my line is not. I'm wanting to upgrade the phone on "her line", give it to me, and then give my old phone to her (which she doesn't use much). Make sense?
So.... T-Mobile is telling me that if I upgrade the phone on her line, we'll have to have a data package on that line for the duration of the contract. Wha?? She hardly uses the phone, and certainly doesn't need/want a data package. My line already has a data package that will work with the myTouch phone.
Is T-Mobile telling me the truth here? Am I going to be stuck ordering a 2nd data package that I don't want/need?
Thx.
Yip

There's probably nothing you can do to get around that requirement for now because the web site is very strict about those rules. Wait until the phone comes out and buy one in person at a T-Mobile store and they can get you set up the way you're trying to do it no problem.

T-Mobile has gone to mandatory data packages when you upgrade to certain high end phones. It has been set up with no way around it, even in store. I hope I am wrong, but doesn't look good from my seat.

That's why I bought the Google Ion instead of waiting for the myTouch 3G.

Well.... I don't need to tell you that I'm pretty unhappy about it I've been with T-Mobile since before they were T-Mobile (Voicestream, back then), and I think my 9 years of being a "good customer" deserves a bit better than this. I'm trying to pay them for a new phone, and I'm fine with having a data package -- I've had that for years. What I do *not* want is an extra data package that is unnecessary. Quite honestly, they DO have the power to resolve this situation for me, but they're choosing not to.
I'm going to keep pressing them, and I think we all should. I don't really care what "other providers" are doing or have been doing for years. I'm not with another provider, I'm with T-Mobile. If they want to act/price like the other providers, then maybe it's time for me to move along.

if you find a friendly rep at a local store, they maybe willing to do the non-req data, seems that the rec data stick rate is not high atm since it was just introduced in june

Thanks for the replies, folks. After talking with 3 separate reps over there, I finally got to a manager who could *REALLY* help me out! I've ordered the myTouch (which will need a data package to start), but I can them call them and they'll do an IMEI switch and drop one data package for me. Essentially, I'll get the phone at $199 *and* will only need to pay for a single $24.99 data package, rather than two data packages. I'm not sure if everyone can get this "deal", but I was able to work it out, get it documented (with them) and place my order.

Anyone can get that deal. You just have to wait till the phone comes out instead of pre ordering it. I'm a rep in a store and we do this all the time. Pre orders are different mainly because its automated on the website.

bachviet said:
That's why I bought the Google Ion instead of waiting for the myTouch 3G.
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Where can I get a google ion? I want this phone, but want the 288 MB of RAM.

mikeybags said:
Where can I get a google ion? I want this phone, but want the 288 MB of RAM.
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On local craigslist but it only has 192MB of RAM just like the myTouch 3G.

bachviet said:
On local craigslist but it only has 192MB of RAM just like the myTouch 3G.
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Ahh...I read a review that said it has 288. That sucks.

I wonder if you can do the the quick switcharoo get one with data then change phone for another month then call them and let then know you lost the phone and downgrade to the t-web? Or get the phone then change your data plan online to t-web?

Solution to your "problems"
yipcanjo said:
Well.... I don't need to tell you that I'm pretty unhappy about it I've been with T-Mobile since before they were T-Mobile (Voicestream, back then), and I think my 9 years of being a "good customer" deserves a bit better than this. I'm trying to pay them for a new phone, and I'm fine with having a data package -- I've had that for years. What I do *not* want is an extra data package that is unnecessary. Quite honestly, they DO have the power to resolve this situation for me, but they're choosing not to.
I'm going to keep pressing them, and I think we all should. I don't really care what "other providers" are doing or have been doing for years. I'm not with another provider, I'm with T-Mobile. If they want to act/price like the other providers, then maybe it's time for me to move along.
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Just get the phone with the discounted price, once you get the phone swap it with your wife and let tmobile know that your wife didnt like the phone but you will keep it and you want to move the data plan from her line to yours and that she will keep using her old phone. That's everything you will have to do.
P.S. I'm a TMo Sales Rep

Actually, I didn't even have to be "sneaky" about it. I *knew* that T-Mobile could do this, it was really a matter of their willingness. I was able to speak with a cust svc manager who will "make it all good" after the phone arrives.
New phone ordered on wife's line ($199), will move the phone to my line, data package stays on my line, no data package required on her line. NET = Cost stays the same.
Thanks, T-Mo.

yipcanjo said:
Actually, I didn't even have to be "sneaky" about it. I *knew* that T-Mobile could do this, it was really a matter of their willingness. I was able to speak with a cust svc manager who will "make it all good" after the phone arrives.
New phone ordered on wife's line ($199), will move the phone to my line, data package stays on my line, no data package required on her line. NET = Cost stays the same.
Thanks, T-Mo.
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LOL That's what I did to get my G1 when it came out and now that my contract is up, I have no problem getting the myTouch just switch out the sim and I'm done

Anyone know of a way for me to keep my bill at the same price when I get my mytouch 3g. I currently have the tmobile total internet package that cost 19.99 and the 400 text messages for 4.99. I know they had the g1 plan for 24.99 that basically included my services in one but the recently changed it. Would they be able to give that old service or let me just keep my current ones?
Thanks

I can tell you for certain that T-Mobile will lock a minimum $25 data package to the line you upgrade to the MyTouch on for the duration of the new contract. The only way out is to pay full price for the handset after the phone is released on or about the 15th of august. I dont know why you would want to have that much phone without a data plan but that's just me.

donepate said:
I dont know why you would want to have that much phone without a data plan but that's just me.
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plus 1 on this one too. i don't think you'll be able to really enjoy the phone w/o the data. besides your already paying the same thing might as well get the 3g benefit instead of edge!

will it work on verizon?

The reason I ask is because I went to both verizon and sprint and i asked:
--at verizon--
Me: If I buy an Evo from sprint, full price and bring it here to run on your network will it work? being that both of you run CDMA I dont see it being a problem? am I wrong?
Verizon: No, it will not work. You should get our "incredible."
--at sprint--
Me: If I buy an "incredible" from Verizon, full price and bring it here to run on your network will it work? being that both of you run CDMA I dont see it being a problem? am I wrong?
Sprint: No, it will not work.
So I asked them both why not...?
Verizon: different hardware. And settings.
Sprint: Legality.
(they also said they have not had their training yet at that location for the evo... and they are only a few weeks away of a release. )
Can someone explain whats going on here? They made me doubt my understanding as to how cdma worked. It is to my understanding it should work on both networks. Question is, getting verizon to accept me as a customer with the evo. Someone correct me if im wrong.
Im set on the Evo, but I dont want Sprint. I want verizon. Not planning on getting the "incredible." For that I stick with the iphone 4g and att.

There are ways to do it, but they are quite illegal (as in rape you in the ass prison felony). Look it up online, but don't expect to find that info here.

kyleblakepeters said:
There are ways to do it, but they are quite illegal (as in rape you in the ass prison felony). Look it up online, but don't expect to find that info here.
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Any chance for a little more clarification? A keyword at least to find my answer. I just want to know actually why they would reject a potential customer. I'm a little tired of smoke and mirrors.
I wouldn't want to do anything illegal like cloning. I just want facts. No big deal.

tried it twice...no go
only way would be to hack the phone and change a whole lotta stuff...then change the esn to another verizon phone you own (which is illegal, i believe). then it is possible. however, i have two phones (one alltel, one sprint) and have requested verizon to add my esn's to their database (after i changed the 'whole lotta stuff' myself) ...eventhough the phones work on verizon, i could never get them to add them to their database enabling me to legally use the phone on their network. i griped and griped, they 'caved' in on more than one occasion, and said it would be done, but never did it. 15-20 total calls? and still nothing. i can't wait to tell them i am leaving...and for that reason i am not on contract. they tried to tell me numerous times it "wouldn't work, different hardware" but i have even tested it and made calls successfully, so it all seems to be a game. the one department that was designed to allow this, apparently closed. bottom line, don't waste your time. by the time someone posts instructions on how to do it, their will be 2-3 verizon phones more powerful -it is still a long way off.

It's ESN switching. Sprint and Verzion never put each others ESNs on to the other's network. I don't think even Jesus could manage that feat.

adeyo said:
only way would be to hack the phone and change a whole lotta stuff...then change the esn to another verizon phone you own (which is illegal, i believe). then it is possible. however, i have two phones (one alltel, one sprint) and have requested verizon to add my esn's to their database (after i changed the 'whole lotta stuff' myself) ...eventhough the phones work on verizon, i could never get them to add them to their database enabling me to legally use the phone on their network. i griped and griped, they 'caved' in on more than one occasion, and said it would be done, but never did it. 15-20 total calls? and still nothing. i can't wait to tell them i am leaving...and for that reason i am not on contract. they tried to tell me numerous times it "wouldn't work, different hardware" but i have even tested it and made calls successfully, so it all seems to be a game. the one department that was designed to allow this, apparently closed. bottom line, don't waste your time. by the time someone posts instructions on how to do it, their will be 2-3 verizon phones more powerful -it is still a long way off.
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Thank you! thats the answer I was looking for. Much grateful!
What about the users that pay full price? Why would they do that if they cant take it elsewhere? Does it mean Even if they pay full price, the ESN belongs to sprint? It sounds wrong to do that. Im not complaining. Im just trying to make sense of this.

0okami said:
It sounds wrong to do that.
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Welcome to the world. Don't let the door kick you in the ass on the way out.

theres a form you can fill out to take a cdma phone from another carrier and activate it on verizon, you need to ship your phone to vzw HQ though, and they say it can take 3 weeks to determine if they will allow it on the network or not.
its an official verizon form just gotta find it.

tricknasty said:
theres a form you can fill out to take a cdma phone from another carrier and activate it on verizon, you need to ship your phone to vzw HQ though, and they say it can take 3 weeks to determine if they will allow it on the network or not.
its an official verizon form just gotta find it.
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I'll check with the verizon rep. She was really friendly and what ever she didnt know she dug for papers. Maybe we can work something out.
I'll keep everyone posted if something results.
Thanks for the information!

will not work on verizon, they have a policy of not taking sprint branded phones, the esn's are registered to sprint and they know it's an evo.
sprint doesn't take anything other than what they've registered... it's a sticky thicket I know.
esn cloneing would work, but we don't talk about that kinda stuff here apparently, gotten scolded on more than one occasion for doing so =P

Fair and Flex plan

I will make a long story short here, but if more info is needed i will supply it. I have the Fair and Flex plan with sprint. When i upgraded my phone to the touch pro 2 they said "I HAD TO" upgrade to the everything plan or some crap. After talking to the right people i found i could actually get the touch pro 2 and still use the fair and flex plan. However i want to upgrade again. So i am in the same boat. There probably is slim to none chance of my using my fair and flex plan with the evo huh

X Sprint employee here.
I will tell you right now that its not a requirement for the HTC touch pro 2 to be on a new plan, the rep lied to you to get data commission.
Now however on the new phones, like the androids, the instinct ETC, the way the system and plans are coded it is not possible to get it on a different plan.
they do not recode the old plans to accept what the new phones do, nor will they ever re code them or make a special one just for you, your stuck.
the new plans are highly affordable and fully implement and support all of your phones features.
way cheaper than verizon or ATT, so accept it and decide what phone you want.
P.S. didnt mean to sound like a Dickhead haha

You didnt sounds like a ****.
And i actually did upgrade to the touch pro 2 even the my post sounded like i didnt, i told the rep i know for a fact you didnt need the plan to do it and they said ok we can try it.
This just puts me in a tough spot because sprint told me i could have free data for as long as i was a customer now i don't get it :/

[Q] T-Mobile's exchange/replacement policy

Does anyone know tmo's exchange policy? I am on my 4th MT4G and this is one having problems. I want tmo to exchange/replace my phone with another phone of equal or lesser value. In the past they have given me this option or given me credit for the phone to apply to an upgrade.
I originally purchased the phone straight up and on the even more plus plan. I also pay for the PHP equipment bundle.
Thanks for help and hope to hear soon! If there's any more information you need then just ask.

I just ran into the same problem you have. I am on my 3rd 4g and asked them if they would do exactly what you were asking. I have the warranty purchase plan and even with that they told me at the tmobile store I was at can only offer whatever the computer gives you which is based off what HTC will give you.Each store also varies on if they will offer that as well. Why? Idk but in my case they offered me the HD7. I just laughed. So they tried calling the higher ups to see what they could do. I explained to them what was going on with the phone and the only thing he could offer me was a full upgrade discount on a different phone and I pay the difference. Not paying another $260 on another phone for one that I have had for less than year.
So in a nutshell. Tmobile will not warranty out your phone for a different brand one but they will (if the store allows for it or you gripe to the loyalty department) on a phone of the same brand. So it varies on the store you go to and it will have to be another HTC phone. Hope this helps you.

dive_junkie76 said:
I just ran into the same problem you have. I am on my 3rd 4g and asked them if they would do exactly what you were asking. I have the warranty purchase plan and even with that they told me at the tmobile store I was at can only offer whatever the computer gives you which is based off what HTC will give you.Each store also varies on if they will offer that as well. Why? Idk but in my case they offered me the HD7. I just laughed. So they tried calling the higher ups to see what they could do. I explained to them what was going on with the phone and the only thing he could offer me was a full upgrade discount on a different phone and I pay the difference. Not paying another $260 on another phone for one that I have had for less than year.
So in a nutshell. Tmobile will not warranty out your phone for a different brand one but they will (if the store allows for it or you gripe to the loyalty department) on a phone of the same brand. So it varies on the store you go to and it will have to be another HTC phone. Hope this helps you.
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Thanks for the reply! They offered me another MT4G or a "certified open boxed" G2. Whatever the F that means. So I get another phone with which I have had terrible luck with or a discontinued phone that actually came out before my phone. I refuse to believe their bull. I have been with them for 8-10 years and have always bought their highest end phone at the time and paid full price. Thank god I am an even more plus customer, time to move to Sprint unless they can cut the bull. Their "solution" to my problems and frustration is to keep on offering me the same phone. Makes a lot of sense T-Mobile! By no means at all am I trying to pass one over on them. I simply want an equal or lesser phone. I like T-Mobile which is why I have stayed with them for so long, I will call again and see what else they can offer. But, if they continue I will move to Sprint and never look back.

Sorry for replying so late but how have things worked out? The only reason I haven't switched companies is because T mobile has been pretty good with me. There rate plans are the best and that's the only thing that has kept me around. This is the only time I have had an issue with them. I would have like to switch out like you were wanting but I am glad I didn't.I just think this is best phone for me right now. At least until I can get the samsung galaxy 2.

For those wondering if the N6 will work on Verizon....

I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!

J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
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Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.

seems like tmobile is the only carrier i can see offering this on the home screen of their site.

http://www.droid-life.com/2014/10/31/nexus-6-working-on-verizon-out-of-the-box/
or there is this...

This does not answer the question that MOST people need answered....... We don't care if the play store version will work on Verizon......most people aren't buying the play store version outright.... We need to know if the Verizon version will be locked down..... Just because it's the same hardware doesn't mean that Verizon doesn't get Motorola to flash their own version of firmware that locks out the ability to unlock the bootloader!

anthonyg45157 said:
Im one of the many americans who live nearly paycheck to paycheck and cant afford to pay 649 for a phone off contract, sure id love to just not feasible in my current situation. 199 on contract is perfect for me because i can sell my galaxy s4 for around that and not have to pay any "out of pocket" i know in the end im paying more but this is just easier for me, than dropping 649 all at once. With that being said im gonna start saving for it and if verzion decides to delay that long i will purchase from google.
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You're actually saving money by buying a phone on contract if you are going to use it on Verizon. The only way you save money is paying full retail and then going with a cheaper pre-paid carrier.

Ive pestered verizon online and over the phone and can't get a straight answer if they will ever carry it. Im hoping we hear something offical. From a business standpoint I can see why they would delay it. But thats TERRIBLE for customers but verizon always gets the last word as seen in all previous situations. Im fine to wait until end of Novemeber but any longer I may switch carriers. Might even be some black Friday deals

I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.

polke45 said:
I think the nexus 6 sold by verizon most likely is a locked phone, which is why verizon store is selling the phone later than other carrier for they need to patched the phone.
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I doubt it. Verizon's other high end phones have been GSM unlocked for the most part.

Verizon actually would take the least issue with selling a GSM unlocked device.
All of their LTE devices are sold GSM unlocked.
Because of the compatibility, this appears to be the first device they'll ever truly allow in a "bring your own device" fashion without pre-approving the IMEI in their database. It's good to see, and it makes sense with the push to sign customers up on Edge and the lack of contracts now.

Take it for what it's worth and with a hefty dose of salt, but someone claims to have spoken with their friend who's a network engineer and it sounds dodgy:
http://www.reddit.com/r/nexus6/comments/2lhrm2/detailed_information_on_status_of_the_nexus_6_and/
Sounds like while it may work right out of the box with an existing nano sim, you may be screwed without an existing activated nano sim. Furthermore, it sounds like the delayed release on Verizon (check out the individual page now which only mentions T-Mobile, AT&T, Sprint and US Cellular) may be because Verizon is trying to change the terms of the agreement and try to get software specific to them and they may pull a Nexus One and drop it entirely.
I'm a bit concerned that even if I can get it to work from the day my GPS version arrives, they can at any time decide to block it and I'll have a phone I can't use on Verizon. If they pull that ****, I'll probably just leave for AT&T anyway, but the risk is still there.
Until Verizon officially announces something or is selling the device, those of us with a play store or motorola.com phone we've purchased are taking a risk it may not work or may work for a while and then stop working. And if Verizon decides not to "play ball" then what happens with radio updates? If there are radio bugs, we're screwed because they'd have to go through Verizon for that wouldn't they?

It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.

Mayze23 said:
It would make sense if they didn't allow any unlockable bootloader phone on their network. But they are allowing Samsung to sell a dev edition Note 4.
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Like anything Verizon does makes logical sense?

J.Guido85 said:
I just spoke with an awesome and knowledgeable rep from Google over the phone. He told me without a doubt that the N6 OUT OF THE BOX will work on Verizon. There will NOT be a special model made for Verizon and that there is TWO Models, A US & International Model THAT'S IT. He said anyone who buys from the Play Store can simply pop in their SIM and the phone will do the rest. He also stated if you need more confirmation, Just visit http://www.google.com/nexus/6/ and scroll the the bottom right and there you will see Verizon Wireless.
Some of us already knew this including myself, But i realize some of you are nervous about spending all your money just for the phone not to work. You are good to go!
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Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.

Coop9 said:
Just spoke with a Moto Rep and he assured me I'll have no problem activating on VZW. Seems like good news... now... white or blue.
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Regarding the earlier point about whether Verizon will even carry the Nexus 6, I spent some time today at a local Verizon store looking at what my choices might be (like the Droid Turbo) if the Nexus 6 doesn't appear and asked specifically to the availability/timing of the Nexus 6 at Verizon. The manager wasn't aware of any date but did indicate they might not even carry it if the phone couldn't pass the Verizon testing and approval process. Not a answer that gives a great deal of hope but at least I didn't get the entire denial of any knowledge of status.
Sent from my Surface Pro 3 using Tapatalk

If vzw pulls a nexus one to htc incredible or black list imes why don't people organize and protest the fcc. Vzw is a carrier. We should have any device on their network as long as it's not harmful and they must prove harm case by case.
Sent from my Nexus 5 using XDA Free mobile app

You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.

INCREMENTAL said:
You would think someone would be in some deep **** if a bunch of us buy it for Verizon and then can't use it, especially when it says Verizon right on the Google play page and numerous of Google and Motorola employees confirming it works. I know were all tense about this but I really believe were all worrying to much. I know Verizons history as much as anyone so can't blame u but I say were gonna be alright.
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There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.

bossei said:
There's nothing on Google Play store saying it works on Verizon BTW... Not sure where you saw that... Unfortunately VZW can carry or not carry any phone they want.
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It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.

jkc120 said:
It is on the specs page as well as the device page (their logo) and was also mentioned on their blog or whatever. If it's all just to say it's /could/ work, then Google should honor returns well past the 14-day period because it sure as hell is misleading as hell.
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Interesting; I don't see any of that here.