Qtek9000 Won't soft or hard reset beyond boot screen!! - JASJAR, XDA Exec, MDA Pro General

I've had my Qtek 9000 for a week. I've spent most of that week installing software, and getting it setup (using a lot of useful info from this site).
This afternoon it locked up, and wouldn't respond to any button presses (including the on/off button)
Soft resets result in it powering backon, but stopping at the boot screen, after displaying the ROM versions in red text.
Eventually, I tried a hard-reset. Same thing happens - process goes ok until it displays the ROM version, when it just sits there. I've tried removing the SD card and SIM card and hard-resetting. No Joy.
I had just installed OzVGA, and was testing it when this occurred, but that is probably just a coincidence (surely a hardreset should fix anything bad that happened there?)
I hadn't at any point played with the ROM.
What should I try next?
And, does anyone know if I'm going to be able to get support for this in the US from Qtek? (I bought it in the UK), new
Thanks in advance.
-Steve

RE
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work

Re: RE
FOSA said:
Have you try taking out the battery, leave it for a while, put back the battery and do a hard reset?
It may work
Click to expand...
Click to collapse
Unfortunately, no such luck
I'd tried that before, but the battery was only out for a short time. This time it was been out for at least 15 minutes.
Does anyone know if there's any kind of hardware or diagnostic test mode it can be booted into?
-Steve

How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though

Jorgee said:
How about updating/upgrading thr ROM?
This might work. you'll have to reinstall everything again, though
Click to expand...
Click to collapse
Thanks - I may try that tomorrow. However, I'm a little concerned that updating it with a new ROM might invalidate the warranty (especially if it's not a QTEK ROM)
I was hoping that there was some kind of hidden 'diagnostic mode' I could try first, before taking that step. I've also been looking everywhere on the web, and I can't find anyone else that this has happened to. This makes me think it may be a hardware problem, though the way it just 'happened' seems more like s/ware.
Anyway, I'm out today so this will have to wait until tomorrow. My biggest concern at the moment is how I'm going to get any warranty support in the US. All I have at the moment is a very expensive brick!
-Steve

Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?

Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve

thefixer said:
Jorgee said:
Have you tried entering bootloader mode?
BACKLIGHT BUTTON + POWER BUTTON + RESET HOLE
Then the screen will go blank then show the words SERIAL but you have to look real good because the backlight will be off when the serial is displayed. If it does go there, try hard resetting from there:
__ + __ + RESET HOLE
Hope this helps. WHat's your ROM verison/language anyway?
Click to expand...
Click to collapse
Thanks - but no improvement. I do get the 'serial' screen (with v1.00 displayed at the bottom), but when I do _+_+reset from there, it just goes back to the 'normal' Qtek boot screen and sits there.
Unfortunately, not having access to the OS, I don't know exactly the ROM versions etc. However, the info displayed in red text on the Qtek boot screen (where it hangs) is as follows. How do you interpret this?
R 1.03.00
G 42.36.P8
D 1.13.64 WWE
Thanks for your help - I'm hoping I can get this resolved without having to find out how to get support from Qtek!
-Steve
Click to expand...
Click to collapse
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it

Jorgee said:
You have a WWE (English QTEK ROM) but since you cannot enter bootloader mode, I don't think you will be able to update. You might have to return your device to where you bought it
Click to expand...
Click to collapse
Jorgee,
I notice (in the HTC 'confidential' manual I just downloaded) that there is a diagnostic program. Apparently, I put it on an SD card, and do Power+Backlight+reset to invoke it.
Do you know if that diagnostic tool is available anywhere on here, or elsewhere on the web?
Also - I wqas trying to find exactly how to enter 'bootloader' mode (after I have the 'serial' screen). Should it boot differently from here when doing a hware reset (_+_+reset)?
Regards
Steve

Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.

Jorgee said:
Actually, when you see SERIAL, that means you are already in bootloader mode. One question, what ROM do you wanna update to? QTEK, IMATE, MDA, O2?
Do the following once you get the SERIAL ON THE SCREEN:
1. Open active SYNC, then choose FILE>CONNECTION SETTINGS, then remove the check on the USB option.
2. Connect the phone to the computer with the sync cable. This should change the SERIAL on the device to say USB.
3. Run the ROM Upgrade (whichever it is you chose).
This shoulod update your device. If you are able to enter bootloader mode (SERIAL) this means that probably your ROM (OS) is damaged. Just update it even to the same verison then it should work.
If you get Country ID error while trying to update or any other error, just inform me, i'll walk you through the process.
Click to expand...
Click to collapse
Hi Jorgee,
I'd prefer to go for the QTEK Rom (I'm assuming, from the info I posted above that I currently have 1.13.64 WWE). I'd like to go for the same or later version of this, but looking on the ftp site here I can't see ay QTEK ROM upgraders.
I have checked that when I plug in the USB I get 'USB' appearing on the screen, so I'm hoping that a ROM upgrade will at least work, even if it doesn't fix my problem.
One other thing that concerns me. When I plug into USB (with either a PC or the AC charger) the LEDs aren't lighting to indicate it's charging. Obviously, when during the flash upgrade I should make sure I have a reasonably charged battery. However, I don't know if I do (or even if it's currently charging).
-Steve

I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size

Jorgee said:
I guess leave it charged using the AC adapter for an hours, then here's the QTEK ROM.
ftp://xdaupload:[email protected]/Universal
Under Shipped ROM's you should see the QTEK.
If you cannot find it, tell me, ill send it to you. Trying to avoid this because it is almost 60MB in size
Click to expand...
Click to collapse
Thanks - I'd already found it on the devbuzz site, and am currently giving the unit an hour or two's charge before trying this. Wish me luck!!
-Steve

OK, here's what happened when I tried to update with the same Qtek firmware:
Initial dialog (that shows old and new (to be installed) firmware versions had blanks for all three firmware versions currently installed.
Started the upgrade, and left it running (couldn't bear the tension of watching!). Came back, and found the following error message displayed:
"Error 113: Extended ROM Update Error"
The update tool indicated that I should 'try again'. I'm currently re-charging the unit, and hoping (against hope) that this error was caused by insufficent battery charge.
-Steve

Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.

Jorgee said:
Okay, but maybe it just didn't update the extended ROM but the OS rom has been updated properly. After this error, try the __ + __ + reset button and see if it does boot fine.
Click to expand...
Click to collapse
No luck.
I've also tried re-flashing a second time, but this time I watched it to see what happens
As the radio firmware is flashing, a message to that effect is shown on the Qtek screen. Once that is finished, the upgrade tool starts the extended ROM flash. At that time the Qtek's screen goes completely blank. The, after a minute or two, the upgrade tool reports that the extended ROM failed to upgrade.
I am assuming that normally, while flashing the extended ROM, there's a message on the phone's screen to say what's going on?
I'm also wondering whether to have a go at flashing the ROM in one of the other ways?
-Steve

I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update

Jorgee said:
I heard sometimes just flashing the Radio only might work.... Then after that you can flash the rest. Just extract the contents of the ROM to a directory. Take note of the ff:
Radio : radio_.nbf
OS : nk_.nbf
Ext : ms_.nbf
I just rename/move/delete the MS and NK files then run the update
Click to expand...
Click to collapse
Thanks Jorgee. Still no real success, but I think I might be getting closer.
I've tried the above (using both the original romupdate_ut.exe and MaUpgradeUt_noID.exe - same results with both).
I've tried each of the three files individually (using the ones from the shipped ROM, as downloaded above)
radio_.nbf always seems to flash ok
ms_.nbf always fails right at the start, and nothing appears on the phone's screen
nk.nbf almost worked. It started, and got up to 87% (tried this 3 times), with the update showing on both the phone screen and PC. Then it failed with error 112, leaving the '87% complete' message on the phone's screen.
Soft or hard reboots still result in us just ending up 'hung' at the boot screen.
Once again, thanks for your help so far. However, I am beginning to give up hope!
-Steve

I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks

truongia said:
I have the same problem with my Dopod 900 at post http://forum.xda-developers.com/viewtopic.php?p=207524#207524
But mine is no problem with EXTRom Upgrade
Waiting for your advise!
Thanks
Click to expand...
Click to collapse
I wish I had a solution!!! I've spent about 20 hours trying to get this thing to boot!
One question though - how did you get the 'boot option' menu up (allowing you to clear the registry etc). I might try that on mine (I had assumed that a hard reset ALWAYS cleared the registry.
Given that I was playing around with ozvga before this happened, there's a small chance that might help (though I think not; as I can't see how that would also stop the flash update working)
-Steve

Related

Hp 6945 Stuck at Serial and Hp invent logo

Hello Everyone
I need big time help. I just bought Hp 6945 and I tried to update GSM rom from 1.02 to 1.08, while updating it says update fail and try to restart Ipaq and start again. Now My problem is Ipaq just stuck to Hp invent logo. I tried to reset and hard reset and remove battery but notthing work.
I need help
Could some please help me to How to fix this problem?
Thank you
same BS happened to me. the only way to fix it is to load the UK 6915 ROM. thats the ONLY way to fix it. AVOID this update do not try to update the radio. I bricked my phone doing this. STILL looking for a solution. Radio stack is daamged.
where Can I find Uk 6915 rom
Thank you for reply. Where can I found the UK 6915 rom. Is there any instruction to How to load rom?
Thank you
If is FIXEDDDDDDDDDD
Ok
I got it fixed, very simple solution
found it here
http://pdaphonehome.com/forums/hp-h...dowloaded-rom-update-ipaq-dead-need-help.html
Solution:
this is what I did to get this fixed.
1) Get the battery out of the iPaq, and wait for a few minutes while the "serial" image fades away slowly.
2) In the meantime, prepare your cradle, plugged into the AC charger and plugged via USB to your PC.
3) After a few minutes, with the screen of the iPaq completely gray, put the battery and battery cap back on (with our without SIM card), and put it on the cradle immediately.
4) The iPaq should start coming back to life, as if it were being hard reset. Let is stay on the welcome screen (i.e., do not tap it or anything).
5) Restart the upgrade process, it should proceed from there OK
Thank you to origianl solution provider
No network connection
Ok everything work fine, but Now I cann't connect to tmobile. It keep showing me no service.
Any Help please
Ok It is fixed again
There is another update at HP website, which is software update. After installing that everything working fine.
can anyone help? i just bricked my ipaq 6965 too. had already followed those few instructions without any success.. what do you mean by "with or without SIM card"?
After a soft reset, mine's stuck at the initial blue/white boot screen.
Hard reset doesn't work (assuming its call + hang up + power + poke reset).
Ideas?
bring back to life hw6945
i'we tried like you to upgrade radio part and a got an freezed phone
Solution for repair was flashing firmware with this program..
Download-Link #1: http://rapidshare.com/files/96527845/Ipaq_HW69XX_ENG_ROM.zip.html
download files from rapidshare posted by me ,r tested on my phone
hi i have tried to dl the rom asi having the same prob but the file cannot be downloaded. is there any other way to get from you
garyakw said:
hi i have tried to dl the rom asi having the same prob but the file cannot be downloaded. is there any other way to get from you
Click to expand...
Click to collapse
If you are stuck on a HP Invent Screen, with G.39, etc.
And you have tried to hard reset and softreset with no luck, this is what you do.
XP Instructions:
1. Download this link http://www.mediafire.com/?3ygfbx0sjdy
2. In the taskbar area in the right hand corner, right click on activesync, bare with me, I'm using Vista and have to remember this, click connections..., you need to uncheck everything click ok or apply...
3. press ctrl-alt-delete, end process wscescomm.exe, (named something like that, end the process.
4. Extract the file you downloaded if needed.
5. Connect your device to the usb port on your computer.
6. Run Uni Exit Bootloader Application. Done
Vista Instructions:
1. Download these 2 links, and extract them if necessary.
http://www.mediafire.com/?3ygfbx0sjdy
http://www.mediafire.com/?9pmjkponfsg
2. Start Device Manager, (Start-Control Panel, Class View[Far Left Corner])
3. Connect HW6900 to USB port, you should now see a Mobile Devices (Next to + sign), Double Click
4. Right-Click on the Device, Click Update Driver Software, Choose let me pick from a list, Uncheck compatible hardware box.
5. Click have disk, Browse to location where USBAS is extracted, choose the wceusbsh.inf file, Double Click.
6. You should see Microsoft USB Sync, if not and it reverts back to the already installed file, and the box rechecks itself, uncheck it, choose microsoft, and choose the latest Microsoft USB Sync to install
GOOD LUCK
in reference to
Default bring back to life hw6945
i'we tried like you to upgrade radio part and a got an freezed phone
Solution for repair was flashing firmware with this program..
Download-Link #1: http://rapidshare.com/files/96527845...G_ROM.zip.html
its a no go here...
i get error 402.... times out and no can do.... what was that about german language... maybe i just need it spelled out. which screen does the unit need to be in. there is two... monochrome serial vs usb and there is the hp logo blue and white screen frozen indefinitely... please help i love this phone...
Hi, the rapidshare file is missing!
Could you give working link or send me the file to mail, please?
ipaq dude said:
Ok
I got it fixed, very simple solution
found it here
http://pdaphonehome.com/forums/hp-h...dowloaded-rom-update-ipaq-dead-need-help.html
Solution:
this is what I did to get this fixed.
1) Get the battery out of the iPaq, and wait for a few minutes while the "serial" image fades away slowly.
2) In the meantime, prepare your cradle, plugged into the AC charger and plugged via USB to your PC.
3) After a few minutes, with the screen of the iPaq completely gray, put the battery and battery cap back on (with our without SIM card), and put it on the cradle immediately.
4) The iPaq should start coming back to life, as if it were being hard reset. Let is stay on the welcome screen (i.e., do not tap it or anything).
5) Restart the upgrade process, it should proceed from there OK
Thank you to origianl solution provider
Click to expand...
Click to collapse
Man,r u sure the above can work well???? Confusing......I did the above like u indicated,but it's not work on my device HP6915,could u make it in details how u fixed the problem of updating ur device,thanks!
Regards,
Brose
Thanks, This help get me out of freeze
Thanks for posting this link. It brought my hw 6945 back out of the freeze. Stay away from HP's site update. Bad news
johnnynomadic said:
in reference to
Default bring back to life hw6945
i'we tried like you to upgrade radio part and a got an freezed phone
Solution for repair was flashing firmware with this program..
Download-Link #1: http://rapidshare.com/files/96527845...G_ROM.zip.html
its a no go here...
Click to expand...
Click to collapse
Thanks for UNIEXITBOOTLOADER thing, it makes my 6965 rocks again! Btw, could this file be used on other pdaphone such as O2 Atom? Thx b4.
Maybe
Most Likely Yes
bmw2320 said:
Thanks for UNIEXITBOOTLOADER thing, it makes my 6965 rocks again! Btw, could this file be used on other pdaphone such as O2 Atom? Thx b4.
Click to expand...
Click to collapse
cdguider said:
Most Likely Yes
Click to expand...
Click to collapse
I don't think so,Curtis.....But as I know most of dopod device hardly be dead....

MDA Stuck on Press Send to Restore...

Hi: This is my first posting and I am new on this board. I have had an MDA that I got as a gift from my Dad and I love it. However, I used it last week and for some unkown reason, it is stuck in the:
'Press Send to Restore Factory Defaults, Other Key to Quit.'
I have been trying to get past this for 4 days and am not having any luck.
I got to the Align Screen and that happened only once. Then I could not get past that. It keep showing the Align Screen and I kept tapping and it just kept going round and round from the Center Tap to the sides and back.
My battery is fully charged, I have read this forum and still I am lost. I would really appreciate any help. Thank you so much.
Toni
Do a Soft Reset or Hard Reset.
Cheers!
zabardast_1 said:
Do a Soft Reset or Hard Reset. Cheers!
Click to expand...
Click to collapse
Thank you for trying to help me. However, I have done both of the resets over and over and I keep getting the same result. 'Press send to restore factory defaults, other key to quit.'
I can get no further than that display regardless of what key or keys that I hit.
I have even tried the two ways of doing a Hard Reset:
1. Hold Com and Voice while pressing Soft Reset Button for 5 or more seconds until I get that display.
2. Hold Com, Voice and Camera while pressing Soft Reset Button for 5 or more seconds until I get that display.
I cannot get past that display regardless of what key or keys I press.
It seems frozen at that display point.
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Tonis said:
Tried again this am to hard reset my MDA. Now it goes and shows the T-Mobile screen with the IPL/SPL etc. Then goes into Windows and to the Align Screen and for some reason will not recognize the Screen Tapping to align the screen.
I did try to use my PC to recognize the MDA, but it would not. Downloaded WST and that would not recognize my MDA either. I understand that until I get past the Hard Rest my MDA will not be recognized by my PC due to ActiveSync being requried to connect my MDA to the PC. I don't know what else I can try. Search all day yesterday and could not find any solutions. Will continue today. Any suggestions, Please. Thank you.
Click to expand...
Click to collapse
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
sleurhut said:
Use the love rom to set phone back to "zero". Therefore you must press press the voice and camera buttons if joy reset youre phone.
You get some collored bloks om youre phone and then you can use the love rom.
After that you can use youre original rom updater
Click to expand...
Click to collapse
Did a search for Love Rom and Wizard_Love ROM and only came up with 103 results consisting of some Threads with 1570, 898, 618,787, 893, 464........postings on the first page for Threads 1-25.
Now I do have a Red, Green, Blue, White Screen with RUU in the top right corner of the Red Bar with IPL 2.26 and SPL 2.26 in the Red Bar. Nothing is in the Green, Blue or White bar.
I tried to Hard Reset and Soft Rest and nothing happens. I removed my Battery and then tried again and still nothing happens?
Where can I find Wizard_Love ROM and what do I do when I find it. My PC will not recognize my MDA and I used WST and that cannot located my MDA.
I am at a complete loss of what to do next.
Thank you in advance for taking the time to try to help me get my phone operational.
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
Thank you again for your help. Prior to this posting I found:
epimazzo Posting at: http://forum.xda-developers.com/showthread.php?t=294107&highlight=bootloader #1 and this is what cleared up my problem and now my MDA is running GREAT!!!!!!!!
This was the same thing that you posted for me, too.
Maybe some of you are already aware of this procedure, maybe not.
Anyway, it worked for me and I decided to share how to do it. Simple.
This procedure should only be used in case you really need enter into a bootloader mode (Red, Green, Blue, White Screen) and all other ways to do it has failed! Hold Camera button is one of these I am mentioning.
1. Make sure your Phone is not Connected to the PC and remove the dummy card or SD/MMC card
2. On your Desktop PC, open Microsoft ActiveSync, then go to File >Connection Settings >Remove the Selection from “Allow USB Connection with this desktop computer”
3. Reconnect your Phone to the Desktop PC using the USB Cradle and the Charger MUST be Connected to the Cradle (Don’t use the IrDA or Bluetooth for the Upgrade)
4. Run the Upgrade again and it will work fine without any problems.
While upgrading, the ActiveSync program will not go on, however the upgrade is running.
So, Thank you all for your time and help. I do hope this helps others to find a way to correct their problems.
Thanks !
Yes.thats exactly what I wanted you to do
I'm glad you got it up and running fine
Cheers!
zabardast_1 said:
sleurhut
Use the love rom to set phone back to "zero".
do not confuse guys with this statement.Wizard_love_Rom is a patched rom which is flashed to recover back the phone in some stuck up phones,but it doesn't set the phone back to 'ZERO',but its an italian language rom.
Tonis
The multicolor screen is the bootloaders with IPL/SPL 2.26 displayed,this is the mode from where you can flash another rom.There's no need to get the phone activesync,cuz it won't activesync in bootloaders.But when in bootloaders,connect the phone with pc via usb cable and watch small usb appear at the bottom of the bootloaders,if its there then you are good to go and can flash a rom.
Now,download the official T-mobile 2.26 from the link below and get the phone in bootloaders,check usb appear at the bottom and flash it to recover back to the default status of the phone.
http://forum.xda-developers.com/showthread.php?t=342744
Cheers!
Click to expand...
Click to collapse
I does everything you do but
I don't have the cradle :S
so that means a problem?
or there a nother way?
Hi!
I got an mada vario 4. How can I upgrade the rom on it? Or can I change the t-mobile touch flo to manila 2.5? Thx! Zoli

Cincular 8525 stuck in Bootloader

I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Zulu137 said:
I have a Cingular 8525 running WM5 that is stuck in bootloader screen. I have tried to soft and hard reset ... just boots back to the same screen, I can't turn it off once in the screen and when i sync via usb to the pc i get the message that the "usb device that is connected is malfunctioning" I have not done any upgrading at all and the phone worked perfectly right up till the time i powered it down and restarted into the bootloader screen.
Please can someone out there help me with this issue?
Click to expand...
Click to collapse
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Asfarizal said:
same problems, run perfect before with schaps wm6 rom then flash to faria wm6.1... not feel good with faria. try to flash with other rom then the problem start ..
how to recover ....... please help
Click to expand...
Click to collapse
Manage to solve the problem ...thanks WIKI !!
Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus
Then Flash to any ROM you want !!
Thanks .... But
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Thank You
I will follow the instructions you gave and try to get it going this weekend.
Thank you so much for your time
Zulu137 said:
Thanks for the reply ... but i have no idea how to do what you tell me, I am new to all this phone "stuff" as a matter of fact this is the first time that i am ever using one of these forums. I have read till i am cross eyed but dont actually understand what you are talking about ... now don't let that scare you away as i am willing to learn and i am not braindead ... you all had to start sometime in this, not so. I get that i need to try and reflash my rom...
so is there some type of rom update software that i need? ... what is a hard SPL?? ... and who is Schaps?? .. sorry guys to do this to you but i would like to get into this game and i need some ( well maybe a lot ) of pointers.
Thanks for your time.
Click to expand...
Click to collapse
Looks like you've got a lot of reading to do, and a problem to sort out. Firstly a couple of answers...
Schaps is a Rom Cooking guru (makes custom versions of WM5, WM6 etc). When you get your phone sorted out I'd recommend trying one of his roms.
Hard SPL. The SPL is part of the bootloader which effectively dictates how a rom is flashed and what roms can be flashed. HardSPL is a custom version of this which allows you to flash any rom from any carrier. It also protects against a bad flash in many cases. It is recommended before you try flashing any new roms or radio roms. Use Hard-SPL-V7 at the bottom of the first post here.
The Rom upgrading software is contained in any of the cooked or carrier supplied roms. It is normally a .zip file which cotains 2 files: xxxxxRUU.exe and RUU_signed.nbh. You run the .exe file from your PC when connected to your phone via USB. More details of how to do this are in MrVanx's guides. Also other resources here.
Now to try to sort your phone out...
What is displayed on your screen when in bootloader mode? It should be something like this:
HERM200
IPL-1.04
HERM200
SPL-2.10.Olipro (This is HardSPL V7)
If you don't have an Olipro SPL then you need to get HardSPL onto your phone. If you haven't done any upgrading and have had the phone from new then I guess you don't have hardSPL.
Now you need to fix your USB Malfunctioning problem. I can't help too much here except to suggest trying a different cable, different USB port or different PC. Also, if you are running Vista try an XP maxhine. When you connect to the PC does your phone show Serial or USB on the screen? If you can't get a USB connection, all is not lost - you can re-flash your rom using an SD card, method here.
There is a thread about un-bricking phones which may help.
There are various diagnostic tools (which can also screw your phone if used incorrectly). The favourite of these is MTTY but you need a USB connection to use this.
If your phone is in warranty I'd recommend getting your supplier to sort it out, but if not I'd try to re-flash an ORIGINAL supplier rom (Cingular I guess). You can get links to the official supplier roms here.
I think (might be wrong) that sometimes when stuck in bootloader you need to flash an official rom, not a cooked one to recover your phone - then you can run HardSPL and then flash cooked roms again.
Cingular 8525 stuck in bootloader
Thanks for the reply ... lots of great input.
Now to answer some of your questions.
1) When I power up the phone (only pushing the power button ) it goes straight into the bootloader screen without pushing any other buttons, and it displays
HERM100
IPL-1.01
HERM100
SPL-1.06
Then at the bottom in the white bar it says "Serial"
The only way that i have found to power it down again is to remove the battery, there is no response from any single buttons after it is in bootloader
the soft reset and hard reset work but it just goes right back to the bootloader screen after.
2) The USB malfunction. This only started after the phone "crashed" and before that it worked great ... well i only used it to sync up to my work pc for the contacts and to get pictures onto my hard drive.
all the PC's that i use are running XP. I have tried my home PC and my Laptop
and the work PC and all of them have their own cables and they all say the same thing ... "the USB device is malfunctioning"
I am sure that when i get the phone going again the USB will start to function again.
3) Phone warranty ... I bought the phone off e-bay from a store in new york about 10 months ago as a "new unlocked cingular 8525" it was new and unlocked, but i have no idea how they unlocked it. I would assume that there would be no warranty now and in any case i live in Canada and would have to ship it down to the states to an AT&T repair center and that sounds like a nightmare to me with the customs and so on.
I will give you a little more background on the problem. the phone worked like a charm without any problems at all for the 10 months that i had it, then the morning of the crash the phones alarm did not go off in the morning and i was almost late for work ... i did not pay it any further attention untill at 3:26pm
that afternoon the alarm went off ??????? (it was set for 6:05am) so i checked the main clock time, it was right. I then checked the alarm time, it was right ??? So i figured that something must have just got confused, so i powered down the phone with the power button to just restart it and while it was powered down i removed the battery to take the oportunity to to clean all those fuzzies and dust that collect in the battery compartment out and put it all together and powered it up again (just by pushing the power button) and this wierd red, green, blue and white screen appeared and that is all that i have seen since ???
I hope that answers your questions and i will start going through the links that you sent and get to reading ... will there be a pop quiz ... lol
Thanks again for your time and i very much appreciate all the time that all of you have spent on me and my phone ..... I know that you all just feel bad for me because i now have to use a Motorolla V551 ... lol
Great Work
ultramag69 said:
1. Search for "mr vanxs guide" so you have an idea on what you're doing.
2. OK, as Asfarizal said "Go to Bootloader mode: Hold side OK and POWER buttons together and reset with stylus". If you cant work out what the buttons are, go to the manual. it will tell you.
3. type in "hard SPL" in search on the forum & download the .zip or .rar file. this should have 2 files inside when opened,
a). RUUWrapper.exe and
b). RUU_signed.nbh
sync Hermes and double click .exe file. follow prompts.
4. find a rom that you want (would suggest TNT SE as a fairly good rom for noobs... good and stable, no problems...) Again download, then (and this is personel preference) format an sd card fat 32 and copy RUU_signed.nbh into root directory. Rename it Hermimg.nbh. Put into Phone and put into bootloader(make sure the battery is more than 50%) follow prompts. This should get you out of trouble. You can also sync your Phone and double click on the RUUWrapper.exe HOWEVER, if you should reset your computer, pull out the usb cable or have anything else happen to the computer that interrupts the flashm, you could end up with a worse brick than you have now. try to read up on flashing (search for "mr vanxs guide") and this should help you a lot if you have other questions. Good luck and happy flashing......
Click to expand...
Click to collapse
Thanks a lot man & great work i unbricked my Herm100 with method u mention above thanks a lot & great job keep it up
I also have this problem.
I d/l Hard-SPL-V7
and when i run RUUWrapper.exe
I get an error saying the application failed to initialize properly (0xc0000135)
What's going on?
How do i fix this?
this happened when i was trying to unlock the phone.
Thanks
need help
when i switch on my orange herm100 it shows On the bootloader screen is displayed:
HERM100
I PL-1.01
HERM100
SPL-1.40.01ipro
history : i buy unlocked orange phone
fewdays back i found no imei ,
yesterday i try to flash by micro sd but in gsm stage its gets hang no progress after extrom stage
IPL - OK
BOOTLOADER - OK
SPLASH1 - OK
SPLASH2 - OK
EXTROM - OK
GSM - (NO ACTION)
OS -
i tryed several time no action, i cant connect by mini usb.
PLEASE help me
tell me which it the right rom to chose? step by step procedure..
how to rectify imei?
thanks and regards
kirtibas
kirtibas, sorry it took so long to reply, 1st thing I'd do is upgrade to SPL 2.10 olipro. This is safer to use than others. then I'd suggest reflashing a stock rom to see if that works. After stock rom works then use a cooked rom as your heart desires... Cheers...

Hermes 100 stuck on Bootloader?

hey, i have a stock Orange SPV M3100 ie htc Hermes 100, flashed successfully with Black Satin a while ago now, no major problems and running much less glitchy than the stock rom. yesterday when i checked my phone it was on the bootloader (tri-colour). it wont leave it, soft reset hard reset. cant flash a new rom or anything as it wont connect with active sync obviously. when i reset for a second on the boot screen it says 'no image found'
tried the mtty program but cant type in it? cant press enter for it to start or whatever, prob being retarded im sure but i couldnt get it to work. pluuus on the initial open port setting menu theres no option for usb? yet the guide says select usb.
help pleeease =]
it actually says 'no image file' not found but yes anyone have any ideas?
Flash your unit with the OEM ROM using the SD Card...
hmmm have done so then soft reset and it seems to have made no difference, getting hold of a different rom to see if thats more successful...
CRCinAU said:
Flash your unit with the OEM ROM using the SD Card...
Click to expand...
Click to collapse
is there a particular rom to be lookign for? tried two dfferent ones that have installed successfully but when i reset just loads up in boot screen again?!
gah most frustrating
Try looking for and then (if need be) repairing bad blocks with MTTY. Then reflash os if bad blocks were found and repaired. Remember that sometimes the carrier actually "brands" handsets with bad blocks that CANT be repaired. Hope this helps....

Need help with a i-mate Jasjar that doesn't start at all..

Hello mates,
My i-mate Jasjar doesn't start any longer. Here's how I got here. I tried to flash my jasjar with Crossbow ROM using ROMUpgradeUt.exe but it didn't do anything. So I went into the Country_ID_Error folder on the computer and executed MaUpgradeUt_noID.exe. My jasjar froze after this and everytime I restarted it just hung on the bootscreen that says i-mate.
So I tried using mamaich method using mtty and now I can't even get to the i-mate bootscreen. So nothing just happens when I try to power up the phone (I'm sure the battery isn't dead).
All I can do is just enter the bootloader mode. That is the only thing that I can do that I know.
Please suggest something. I'm lifeless without the i-mate.
Thanks and regards,
Aditya More.
i had this same issue, i task28?'d my device, whatever command that resets the flash structure, then booted into bootloader, and flashed this file:
http://rs507.rapidshare.com/files/184081773/JASJAR_WWE_11353_137_10301.zip
that should fix you up real good, hopefully.
Well thanks a lot. But it doesn't help. It gives me a connection error when everything is fine. USB is connected, ActiveSync USB connection is disallowed.
I forgot to mention, that when I task 28'd my device, nothing showed on the device. It just showed USB at the top and v2.01 at the bottom for ever, which means the task 28 wasn't probably successful or I ain't sure what.
Yeah, I had to ask you how if the above given file will work if the phone is in bootloader mode.
To fill you on more details, my phone somehow strangely starts. I'll explain how.
When the phone is switched off, and when I press the reset button, nothing actually happens, no activities can be observed.
When the phone is switched off and I connect it to the computer via USB, it shows the charging light. Now when I press the reset button with the phone connected to the USB, the charging light goes off and the USB detection sound sounds on the computer and the computer shows "USB Device not recognized". This means the phone started.
But strangely in both the above cases, none of the two lights on the phone indicate anything and display of the phone shows absolutely nothing.
The only thing I can do with the phone now is enter bootloader.
Also, since I compromised so much, is it possible that I can still flash it with WM6? Because going back to WM5 will make me feel miserable.
Thanks.
@cheapusenet:
I tried flashing with that file. It flashed successfully, but the screen is all smudged. I soft reseted the phone too (using reset+two soft keys) but it keeps displaying that same smudged screen.
Good news is it did something.
Bad new is that it didn't make the mate work.
Please help. I'm dying without the phone.
Thanks and best regards,
Aditya More.
is it possible you can get a picture of what screen its showing? I THINK it happened on mine as well, did you let it sit for 10 or so minutes? if i recall the bootscreen was all corrupted but it started into WM5 just fine.
and regarding wm6, i'd attempt to get the device working before you try and get fancy. is the device cid unlocked? mine was and thats what was causing the issues.
Originally Posted by mamaich
if you can enter bootloader - use "task 28 55aa", this would restore DOC to its original layout.
If you cannot - contact service center.
if you didnt run that exact command, it's probably a good idea.
and you could try reflashing that stock imate rom?
This is all that happens.. I have waited for 5 minutes. I'll wait for 20 minutes now.
i waited for 30 minutes.. no go..
yap it did that EXACT same thing to mine.
reflash it, i think that fixed mine.
if that doesnt work, attempt flashing some custom roms.
is it CID unlocked?
i flashed it twice.. no go..
what's CID unlocked?
CID
Read the Wiki on my sig link
cid unlock allows flashing of roms that don't match your device branding.
i don't remember what brought me back from that, i may have flashed a custom rom with the imate cid settings in it? i don't remember.
i'll post a rom that i think may have helped in a few hours, I have slow upload speed. until then, just keep tinkering.
also, you should only be flashing nk.nbf. not the ms, or radio nbfs.
http://milfweed.info/UNI_AKU3_2_WWE_IVAN_beta_4_extrom_public.rar
try that rom.
hey man.. Flashed the rom with Ranju's ROM of WM6.1.. it worked.. But I can get the phone to be turned on. i mean device turns on but I can't make or receive calls or text. Let me check the thread of that rom. Thanks a ton for your support. Really appreciate it.

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