Planning and Budgeting


Essbase Refresh Error in PBCS


I am working on PBCS 17.05.51I am getting the following error in Production when i am trying to Refresh the database after creating four new members in Account Dimension. First i created the same four Accounts in Development which didn't create any problem. For the first time I am facing this issue. Kindly Advise. Thanks,Sreenath Nair
Hello Sreenath It looks like your PBCS instance is not able to establish a connection to Essbase as this says a Network Error. As this is PBCS you will not have access to the back end. If you are trying to refresh this just before a maintenance down time you may encounter this issue. Just to be sure, with regards to the accounts can you delete it and see if the refresh works? You may also raise an SR with Oracle if nothing works. RegardsVikram
Hi, At first place , can you check if you are able to retrieve any numbers through adhoc grid or data forms ?If you are able to, then could you Manage --> Rules --> Database Properties ...... See if you are able to see the stats.... And if that doesn't try to restart your instance using, resetservice epmautomate command... as you are saying it as production, better you dont do this and raise an SR with oracle. ThanksAmith
Check the new accounts added for Plan1 see if you identify the issue. Use provide feedback to take a snapshot of logs, raise a SR  (this was you are taking a backup of logs before restarting services) and as suggested by Amith see if reset service solves the issue.
Hi Guys, Yes, I am able to retrieve the numbers through forms and smart-view and even the calculation scripts are running successfully.Ok, I will advise them to raise a SR to Oracle.  Thanks

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